Goodwill, Other Intangibles, and Property and Equipment (Tables)

12 Months Ended

Dec. 31, 2017

Goodwill Other Intangibles And Property And Equipment [Abstract]

Goodwill activity

(In millions)		2017		2016
Balance at January 1,	$	5,980	$	6,019
Goodwill acquired, net		154		1
Impact of foreign currency translation		30		(40)
Balance at December 31,	$	6,164	$	5,980

Components of other assets, including other intangbiles

				Accumulated		Net Carrying
(In millions)		Cost		Amortization		Value
2017
Customer relationships	$	1,280	$	1,056	$	224
Other		291		170		121
Total reported in other assets, including other intangibles		1,571		1,226		345
Value of business acquired (reported in deferred policy acquisition costs)		232		86		146
Total other intangible assets	$	1,803	$	1,312	$	491
2016
Customer relationships	$	1,256	$	965	$	291
Other		284		151		133
Total reported in other assets, including other intangibles		1,540		1,116		424
Value of business acquired (reported in deferred policy acquisition costs)		232		68		164
Total other intangible assets	$	1,772	$	1,184	$	588

Components of property and equipment

				Accumulated		Net Carrying
(In millions)		Cost		Amortization		Value
2017
Internal-use software	$	2,991	$	2,184	$	807
Other property and equipment
Assets recorded under capital leases (1)		49		31		18
Other property and equipment not recorded under capital leases		1,573		835		738
Total other property and equipment		1,622		866		756
Total property and equipment	$	4,613	$	3,050	$	1,563
2016
Internal-use software	$	2,766	$	1,997	$	769
Other property and equipment
Assets recorded under capital leases (1)		87		49		38
Other property and equipment not recorded under capital leases		1,511		782		729
Total other property and equipment		1,598		831		767
Total property and equipment	$	4,364	$	2,828	$	1,536
(1) Current capital lease agreements are for equipment and generally have a term of 48 months with the equipment expected to be returned to the lessor at termination.

Components of depreciation and amortization

(In millions)	2017		2016		2015
Internal-use software	$	298	$	303	$	288
Other property and equipment (1)		153		158		160
Value of business acquired (reported in deferred policy acquisition costs)		18		20		18
Other intangibles (2)		97		129		119
Total depreciation and amortization	$	566	$	610	$	585
(1) Other property and equipment includes amortization on assets recorded under capital leases of $14 million in 2017, $20 million in 2016 and $22 million in 2015.
(2) Includes the one-time $23 million bargain purchase gain on an acquisition in 2015.

Pre-tax amortization for intangible assets, including internal-use software

(In millions)	Pre-tax Amortization
2018	$	387
2019	$	299
2020	$	177
2021	$	114
2022	$	88