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Goodwill, Other Intangibles, and Property and Equipment
12 Months Ended
Dec. 31, 2017
Goodwill Other Intangibles And Property And Equipment [Abstract]  
Goodwill, Other Intangibles, and Property and Equipment

Note 17 Goodwill, Other Intangibles and Property and Equipment

  • Goodwill

Accounting policy. Goodwill represents the excess of the cost of businesses acquired over the fair value of their net assets. The resulting goodwill is assigned to those reporting units expected to realize cash flows from the acquisition, allocated to reporting units based on relative fair values, primarily reported in the Global Health Care segment ($5.9 billion) and, to a lesser extent, the Global Supplemental Benefits segment ($0.3 billion).

The Company evaluates goodwill for impairment at least annually during the third quarter at the reporting unit level and writes it down through shareholders’ net income if impaired. Fair value of a reporting unit is generally estimated based on either market data or a discounted cash flow analysis using assumptions that the Company believes a hypothetical market participant would use to determine a current transaction price. The significant assumptions and estimates used in determining fair value include the discount rate and future cash flows. A range of discount rates is used that corresponds with the reporting unit’s weighted average cost of capital, consistent with that used for investment decisions considering the specific and detailed operating plans and strategies within the reporting unit. Projections of future cash flows for the reporting unit are consistent with our annual planning process for revenues, claims, operating expenses, taxes, capital levels and long-term growth rates.

Goodwill activity. Goodwill activity during 2017 and 2016 was as follows:

(In millions)20172016
Balance at January 1,$5,980 $ 6,019
Goodwill acquired, net1541
Impact of foreign currency translation30(40)
Balance at December 31,$6,164$5,980

Other Intangibles

Accounting policy. The Company’s other intangible assets include purchased customer and producer relationships, provider networks and trademarks. The fair value of purchased customer relationships and the amortization method were determined as of the dates of purchase using an income approach that relies on projected future net cash flows including key assumptions for the customer attrition rate and discount rate. The Company amortizes other intangibles on an accelerated or straight-line basis over periods from five to 30 years. Management revises amortization periods if it believes there has been a change in the length of time that an intangible asset will continue to have value. Costs incurred to renew or extend the terms of these intangible assets are generally expensed as incurred.

Components of other assets, including other intangibles. Other intangible assets were comprised of the following at December 31:

AccumulatedNet Carrying
(In millions)CostAmortizationValue
2017
Customer relationships $1,280$1,056$224
Other 291170121
Total reported in other assets, including other intangibles1,5711,226345
Value of business acquired (reported in deferred policy acquisition costs)23286146
Total other intangible assets $1,803$1,312$491
2016
Customer relationships $1,256$965$291
Other 284151133
Total reported in other assets, including other intangibles1,5401,116424
Value of business acquired (reported in deferred policy acquisition costs)23268164
Total other intangible assets $1,772$1,184$588

Property and Equipment

Accounting policy. Property and equipment is carried at cost less accumulated depreciation. When applicable, cost includes interest, real estate taxes and other costs incurred during construction. Also included in this category is internal-use software that is acquired, developed or modified solely to meet the Company’s internal needs, with no plan to market externally. Costs directly related to acquiring, developing or modifying internal-use software are capitalized.

The Company calculates depreciation and amortization principally using the straight-line method generally based on the estimated useful life of each asset as follows: buildings and improvements, 10 to 40 years; purchased software, three to five years; internally developed software, three to seven years; and furniture and equipment (including computer equipment), three to 10 years. Improvements to leased facilities are depreciated over the lesser of the remaining lease term or the estimated life of the improvement. The Company considers events and circumstances that would indicate the carrying value of property, equipment or capitalized software might not be recoverable. If the Company determines the carrying value of any of these assets is not recoverable, an impairment charge is recorded.

Components of property and equipment. Property and equipment was comprised of the following as of December 31:

AccumulatedNet Carrying
(In millions)CostAmortizationValue
2017
Internal-use software$2,991 $ 2,184 $ 807
Other property and equipment
Assets recorded under capital leases (1)493118
Other property and equipment not recorded under capital leases1,573835738
Total other property and equipment1,622866756
Total property and equipment$4,613$3,050$1,563
2016
Internal-use software$2,766$1,997$769
Other property and equipment
Assets recorded under capital leases (1)874938
Other property and equipment not recorded under capital leases1,511782729
Total other property and equipment1,598831767
Total property and equipment$4,364$2,828$1,536
(1) Current capital lease agreements are for equipment and generally have a term of 48 months with the equipment expected to be returned to the lessor at termination.

Components of depreciation and amortization. Depreciation and amortization was comprised of the following for the years ended December 31:

(In millions)201720162015
Internal-use software $298$303$288
Other property and equipment (1)153158160
Value of business acquired (reported in deferred policy acquisition costs)182018
Other intangibles (2)97129119
Total depreciation and amortization$566$610$585
(1) Other property and equipment includes amortization on assets recorded under capital leases of $14 million in 2017, $20 million in 2016 and $22 million in 2015.
(2) Includes the one-time $23 million bargain purchase gain on an acquisition in 2015.

The Company estimates annual pre-tax amortization for intangible assets, including internal-use software, over the next five calendar years to be as follows:

(In millions)Pre-tax Amortization
2018$387
2019$299
2020$177
2021$114
2022$88