Goodwill, Other Intangibles, and Property and Equipment (Tables)

12 Months Ended

Dec. 31, 2015

(In millions)		2015		2014
Balance at January 1,	$	5,989	$	6,029

Goodwill acquired:
QualCare Alliance Networks, Inc.		74		-
Other		-		3

Impact of foreign currency translation		(44)		(43)
Balance at December 31,	$	6,019	$	5,989



				Accumulated		Net Carrying
(In millions)		Cost		Amortization		Value

2015
Customer relationships	$	1,264	$	867	$	397
Other		302		131		171
Total reported in other assets, including other intangibles		1,566		998		568
Value of business acquired (reported in deferred policy acquisition costs)		232		48		184
Internal-use software (reported in property and equipment)		2,442		1,708		734
Total other intangible assets	$	4,240	$	2,754	$	1,486

2014
Customer relationships	$	1,266	$	779	$	487
Other		313		91		222
Total reported in other assets, including other intangibles		1,579		870		709
Value of business acquired (reported in deferred policy acquisition costs)		165		30		135
Internal-use software (reported in property and equipment)		2,191		1,467		724
Total other intangible assets	$	3,935	$	2,367	$	1,568


				Accumulated		Net Carrying
(In millions)		Cost		Amortization		Value

2015
Internal-use software	$	2,442	$	1,708	$	734
Other property and equipment		1,574		774		800
Total property and equipment	$	4,016	$	2,482	$	1,534

2014
Internal-use software	$	2,191	$	1,467	$	724
Other property and equipment		1,740		962		778
Total property and equipment	$	3,931	$	2,429	$	1,502


(In millions)	2015		2014		2013
Internal-use software	$	288	$	260	$	225
Other property and equipment		160		153		160
Value of business acquired (reported in deferred policy acquisition costs)		18		12		19
Other intangibles ⁽¹⁾		119		163		193
Total depreciation and amortization	$	585	$	588	$	597

(1) Includes the one-time $23 million benefit of a 2015 acquisition in which the fair value of acquired net assets exceeded the purchase price.