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Segment Information - Reconciliation to Adjusted Income From Operations (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Segment Reporting Information [Line Items]                      
Shareholders' Net Income $ 426 [1] $ 547 [1] $ 588 [2] $ 533 $ 467 $ 534 $ 573 $ 528 $ 2,094 $ 2,102 $ 1,476
After-tax adjustments to reconcile to adjusted income from operations:                      
Realized investment (gains) losses                 (40) (106) (141)
Amortization of other acquired intangible assets                 80 [3] 119 144
Results of GMIB business                     (25)
Special items:                      
Debt extinguishment costs     $ 65           65    
Merger-related transaction costs $ 28 $ 29             57    
Costs associated with a pharmacy benefit management ("PBM") services agreement                     24
Charge related to reinsurance transaction                     507
Charge for disability claims regulatory matter                     51
Charge for organizational efficiency plan                     40
Adjusted income from operations                 2,256 2,115 2,076
Benefit of a 2015 acquisition in which the fair value of acquired net assets exceeded the purchase price                 23    
Operating Segments [Member] | Global Health Benefits Segment [Member]                      
Segment Reporting Information [Line Items]                      
Shareholders' Net Income                 1,794 1,700 1,590
After-tax adjustments to reconcile to adjusted income from operations:                      
Realized investment (gains) losses                 (30) (54) (73)
Amortization of other acquired intangible assets                 84 106 127
Results of GMIB business                     0
Special items:                      
Debt extinguishment costs                 0    
Merger-related transaction costs                 0    
Costs associated with a pharmacy benefit management ("PBM") services agreement                     24
Charge related to reinsurance transaction                     0
Charge for disability claims regulatory matter                     0
Charge for organizational efficiency plan                     31
Adjusted income from operations                 1,848 1,752 1,699
Operating Segments [Member] | Global Supplemental Benefits Segment [Member]                      
Segment Reporting Information [Line Items]                      
Shareholders' Net Income                 267 233 180
After-tax adjustments to reconcile to adjusted income from operations:                      
Realized investment (gains) losses                 (1) (3) (5)
Amortization of other acquired intangible assets                 (4) [3] 13 17
Results of GMIB business                     0
Special items:                      
Debt extinguishment costs                 0    
Merger-related transaction costs                 0    
Costs associated with a pharmacy benefit management ("PBM") services agreement                     0
Charge related to reinsurance transaction                     0
Charge for disability claims regulatory matter                     0
Charge for organizational efficiency plan                     8
Adjusted income from operations                 262 243 200
Benefit of a 2015 acquisition in which the fair value of acquired net assets exceeded the purchase price                 23    
Operating Segments [Member] | Group Disability And Life Segment [Member]                      
Segment Reporting Information [Line Items]                      
Shareholders' Net Income                 328 331 299
After-tax adjustments to reconcile to adjusted income from operations:                      
Realized investment (gains) losses                 (4) (14) (40)
Amortization of other acquired intangible assets                 0 0 0
Results of GMIB business                     0
Special items:                      
Debt extinguishment costs                 0    
Merger-related transaction costs                 0    
Costs associated with a pharmacy benefit management ("PBM") services agreement                     0
Charge related to reinsurance transaction                     0
Charge for disability claims regulatory matter                     51
Charge for organizational efficiency plan                     1
Adjusted income from operations                 324 317 311
Operating Segments [Member] | Other Operations Segment [Member]                      
Segment Reporting Information [Line Items]                      
Shareholders' Net Income                 80 79 (371)
After-tax adjustments to reconcile to adjusted income from operations:                      
Realized investment (gains) losses                 (5) (11) (23)
Amortization of other acquired intangible assets                 0 0 0
Results of GMIB business                     (25)
Special items:                      
Debt extinguishment costs                 0    
Merger-related transaction costs                 0    
Costs associated with a pharmacy benefit management ("PBM") services agreement                     0
Charge related to reinsurance transaction                     507
Charge for disability claims regulatory matter                     0
Charge for organizational efficiency plan                     0
Adjusted income from operations                 75 68 88
Corporate [Member]                      
Segment Reporting Information [Line Items]                      
Shareholders' Net Income                 (375) (241) (222)
After-tax adjustments to reconcile to adjusted income from operations:                      
Realized investment (gains) losses                 0 (24) 0
Amortization of other acquired intangible assets                 0 0 0
Results of GMIB business                     0
Special items:                      
Debt extinguishment costs                 65    
Merger-related transaction costs                 57    
Costs associated with a pharmacy benefit management ("PBM") services agreement                     0
Charge related to reinsurance transaction                     0
Charge for disability claims regulatory matter                     0
Charge for organizational efficiency plan                     0
Adjusted income from operations                 $ (253) $ (265) $ (222)
[1] Shareholders’ net income includes after-tax charges of $29 million in the third quarter of 2015 and $28 million in the fourth quarter of 2015 for advisory, legal and other transactions costs directly related to the Company’s proposed merger with Anthem. See Note 3 to the Consolidated Financial Statements for additional details.
[2] Shareholders’ net income includes an after-tax charge of $65 million for the early extinguishment of debt in the second quarter of 2015. See Note 15 to the Consolidated Financial Statements for additional details.
[3] As disclosed in Note 8, includes a one-time $23 million benefit.