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Segment Information - Special Item Charges (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
After-tax Impact [Abstract]            
Debt extinguishment costs     $ 65 $ 65    
Merger-related transaction costs $ 28 $ 29   57    
Charge related to reinsurance transaction           $ 507
Charge for disability claims regulatory matter           51
Charge for organizational efficiency plan           40
Costs associated with a pharmacy benefit management ("PBM") services agreement           24
Total Before-tax Impact [Abstract]            
Debt extinguishment costs       100 $ 0 0
Merger-related transaction costs       66    
Charge related to reinsurance transaction           781
Charge for disability claims regulatory matter           77
Total special items         $ 0  
Other Benefits Expense [Member]            
Total Before-tax Impact [Abstract]            
Charge related to reinsurance transaction           727
Charge for disability claims regulatory matter           75
Other Operating Expenses [Member]            
After-tax Impact [Abstract]            
Debt extinguishment costs       65    
Merger-related transaction costs       57    
Charge for organizational efficiency plan           40
Costs associated with a pharmacy benefit management ("PBM") services agreement [1]           24
Total Before-tax Impact [Abstract]            
Debt extinguishment costs       100    
Merger-related transaction costs       $ 66    
Charge related to reinsurance transaction           54
Charge for disability claims regulatory matter           2
Charge for an organizational efficiency plan           60
Costs associated with a pharmacy benefit management ("PBM") services agreement [1]           $ 37
[1] Under this agreement, the Company utilizes a vendor's technology and service platforms, retail network contracting and claims processing services.