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Segment Information (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Medical Premiums [Abstract]                      
Total premiums and fees                 $ 28,976 $ 26,187 $ 18,966
Mail order pharmacy revenues                 1,827 1,623 1,447
Other revenues                 200 121 244
Net investment income                 1,164 1,144 1,146
Total revenues 8,151 8,066 7,980 8,183 7,620 7,323 7,422 6,754 32,380 29,119 21,865
Depreciation and amortization                 597 560 345
Income taxes                 698 853 615
Segment earnings 361 [1] 553 505 [2] 57 [3] 406 [4] 466 [5] 380 [6] 371 [7] 1,476 1,623 1,260
Operating Segments [Member]
                     
Medical Premiums [Abstract]                      
Segment earnings                 1,335 1,592 1,219
Global Health Care [Member]
                     
Medical Premiums [Abstract]                      
Guaranteed cost                 4,463 [8] 4,256 [8] 4,176 [8]
Experience-rated                 2,292 [9] 2,022 [9] 1,934 [9]
Stop loss                 1,907 1,672 1,451
International health care                 1,752 1,648 1,344
Dental                 1,139 1,005 894
Medicare                 5,639 4,969 489
Medicaid                 317 207 0
Medicare Part D                 1,387 1,421 685
Other                 730 677 600
Total medical                 19,626 17,877 11,573
Fees                 3,307 [10] 3,096 [10] 2,870 [10]
Total premiums and fees                 22,933 20,973 14,443
Mail order pharmacy revenues                 1,827 1,623 1,447
Other revenues                 211 225 236
Net investment income                 325 259 263
Total revenues                 25,296 23,080 16,389
Depreciation and amortization                 529 516 314
Income taxes                 822 793 616
Segment earnings                 1,517 1,418 1,105
Global Supplemental Benefits [Member]
                     
Medical Premiums [Abstract]                      
Total premiums and fees                 2,513 1,984 1,528
Other revenues                 26 21 15
Net investment income                 100 90 83
Total revenues                 2,639 2,095 1,626
Depreciation and amortization                 50 29 14
Income taxes                 50 36 36
Equity in income of investees                 17 10 15
Segment earnings                 175 142 97
Group Disability And Life [Member]
                     
Medical Premiums [Abstract]                      
Total premiums and fees                 3,425 3,109 2,857
Other revenues                 1 0 0
Net investment income                 321 300 291
Total revenues                 3,747 3,409 3,148
Depreciation and amortization                 14 11 11
Income taxes                 101 116 113
Segment earnings                 259 279 295
Group Disability And Life [Member] | Life [Member]
                     
Medical Premiums [Abstract]                      
Total premiums and fees                 1,552 1,426 1,333
Group Disability And Life [Member] | Disability [Member]
                     
Medical Premiums [Abstract]                      
Total premiums and fees                 1,616 1,413 1,268
Group Disability And Life [Member] | Other [Member]
                     
Medical Premiums [Abstract]                      
Total premiums and fees                 257 270 256
Corporate [Member]
                     
Medical Premiums [Abstract]                      
Other revenues                 (47) (61) (58)
Net investment income                 10 5 6
Total revenues                 (37) (56) (52)
Depreciation and amortization                 3 3 4
Income taxes                 (110) (148) (101)
Segment earnings                 $ (222) $ (329) $ (184)
[1] The fourth quarter of 2013 includes an after-tax charge of $40 million for an organizational efficiency plan.
[2] The second quarter of 2013 includes an after-tax charge of $24 million for the Pharmacy Benefits Manager (“PBM”) partnering agreement with Catamaran.
[3] The first quarter of 2013 includes an after-tax gain of $25 for the GMIB business, an after-tax charge of $507 million for the transaction with Berkshire to effectively exit the Run-off Reinsurance business, and an after-tax charge of $51 million related to the disability claims regulatory matter in the Group Disability and Life segment.
[4] The fourth quarter of 2012 includes an after-tax gain of $7 million for the GMIB business and an after-tax charge of $68 million for litigation matters.
[5] The third quarter of 2012 includes an after-tax gain of $32 million for the GMIB business, an after-tax charge of $12 million for costs associated with acquisitions, and an after-tax charge of $50 million for costs associated with an organizational efficiency plan.
[6] The second quarter of 2012 includes an after-tax loss of $51 million for the GMIB business.
[7] The first quarter of 2012 includes an after-tax gain of $41 million for the GMIB business, an after-tax charge of $28 million for costs associated with acquisitions, and an after-tax charge of $13 million for costs associated a litigation matter in Global Health Care.
[8] Excludes the international health care business.
[9] Includes minimum premium business that has a risk profile similar to experience-rated funding arrangements. The risk portion of minimum premium revenue is reported in experience-rated medical premium whereas the self funding portion of minimum premium revenue is reported in fees. Also includes certain non-participating cases for which special customer level reporting of experience is required.
[10] Includes fees related to the international health care business. Fees related to Medicare Part D of $61 million in 2011 and $57 million in 2010 have been reclassified to premiums to conform to current presentation.