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Accounts Receivable (Details) - USD ($)
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2019
Dec. 31, 2018
Accounts receivable          
Other       $ 1,000,000 $ 4,000,000
Total accounts receivable, gross, current       553,000,000 587,000,000
Less: allowance for doubtful accounts $ (39,000,000) $ (47,000,000) $ (47,000,000) (39,000,000) (41,000,000)
Accounts receivable, less allowance       514,000,000 546,000,000
Customer receivable in excess of 10% of accounts receivable       0  
Changes in allowance for doubtful accounts          
Beginning balance 41,000,000 47,000,000 53,000,000    
Additions 51,000,000 60,000,000 74,000,000    
Deductions (53,000,000) (66,000,000) (80,000,000)    
Ending balance $ 39,000,000 $ 41,000,000 $ 47,000,000    
Earned and unbilled receivables          
Accounts receivable          
Total accounts receivable, gross, current       81,000,000 92,000,000
Trade and purchased receivables          
Accounts receivable          
Total accounts receivable, gross, current       $ 471,000,000 $ 491,000,000