NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.

Revenue Recognition

NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.

Revenue Recognition

NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.

Revenue Recognition

NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.

Revenue Recognition

NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.

Revenue Recognition

NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.

Revenue Recognition

NOTE 13. REVENUE (Entergy Corporation, Entergy Arkansas, Entergy Louisiana, Entergy Mississippi, Entergy New Orleans, Entergy Texas, and System Energy)

Operating Revenues

See Note 19 to the financial statements in the Form 10-K for a discussion of revenue recognition. Entergy’s total revenues for the three months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$951,424	$1,035,063
Commercial	692,788	715,665
Industrial	750,177	878,194
Governmental	63,816	67,101
Total billed retail	2,458,205	2,696,023

Sales for resale (a)	68,262	249,035
Other electric revenues (b)	247,331	302,351
Revenues from contracts with customers	2,773,798	3,247,409
Other Utility revenues (c)	11,446	10,846
Electric revenues	2,785,244	3,258,255

Natural gas revenues	33,503	48,008

Other revenues (d)	27,279	88,933

Total operating revenues	$2,846,026	$3,395,196

Entergy’s total revenues for the six months ended June 30, 2023 and 2022 were as follows:


	2023	2022
	(In Thousands)
Utility:
Residential	$1,992,883	$2,021,085
Commercial	1,407,089	1,350,290
Industrial	1,613,899	1,621,828
Governmental	131,153	124,395
Total billed retail	5,145,024	5,117,598

Sales for resale (a)	176,209	377,994
Other electric revenues (b)	291,788	396,231
Revenues from contracts with customers	5,613,021	5,891,823
Other Utility revenues (c)	55,633	22,208
Electric revenues	5,668,654	5,914,031

Natural gas revenues	98,084	120,369

Other revenues (d)	60,347	238,722

Total operating revenues	$5,827,085	$6,273,122

The Utility operating companies’ total revenues for the three months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$204,808	$334,246	$163,001	$68,535	$180,834
Commercial	136,591	253,365	142,997	56,095	103,740
Industrial	153,817	407,045	54,738	7,562	127,015
Governmental	4,945	19,407	14,971	17,896	6,597
Total billed retail	500,161	1,014,063	375,707	150,088	418,186
Sales for resale (a)	48,266	80,248	26,073	11,075	1,986
Other electric revenues (b)	65,807	91,372	40,966	5,667	44,861
Revenues from contracts with customers	614,234	1,185,683	442,746	166,830	465,033
Other revenues (c)	2,113	6,226	2,384	1,386	(603)
Electric revenues	616,347	1,191,909	445,130	168,216	464,430

Natural gas revenues	—	13,703	—	19,800	—
Total operating revenues	$616,347	$1,205,612	$445,130	$188,016	$464,430


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$199,209	$400,915	$143,705	$80,484	$210,750
Commercial	127,230	290,063	118,278	58,801	121,293
Industrial	135,809	536,229	43,738	9,216	153,202
Governmental	5,137	21,841	12,611	20,179	7,333
Total billed retail	467,385	1,249,048	318,332	168,680	492,578
Sales for resale (a)	156,754	123,231	43,524	36,825	18,133
Other electric revenues (b)	70,820	119,847	41,325	17,443	54,259
Revenues from contracts with customers	694,959	1,492,126	403,181	222,948	564,970
Other revenues (c)	1,980	5,816	2,278	1,136	(379)
Electric revenues	696,939	1,497,942	405,459	224,084	564,591

Natural gas revenues	—	17,843	—	30,165	—
Total operating revenues	$696,939	$1,515,785	$405,459	$254,249	$564,591

The Utility operating companies’ total revenues for the six months ended June 30, 2023 and 2022 were as follows:


2023	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$444,307	$694,892	$332,390	$132,101	$389,193
Commercial	261,927	531,543	276,673	110,164	226,782
Industrial	285,053	916,949	106,153	14,975	290,769
Governmental	9,605	42,481	28,854	35,694	14,519
Total billed retail	1,000,892	2,185,865	744,070	292,934	921,263
Sales for resale (a)	114,283	163,484	64,816	35,985	4,431
Other electric revenues (b)	79,524	117,939	43,840	6,084	47,085
Revenues from contracts with customers	1,194,699	2,467,288	852,726	335,003	972,779
Other revenues (c)	4,397	44,373	4,832	2,908	(843)
Electric revenues	1,199,096	2,511,661	857,558	337,911	971,936

Natural gas revenues	—	39,159	—	58,925	—
Total operating revenues	$1,199,096	$2,550,820	$857,558	$396,836	$971,936


2022	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Thousands)
Residential	$426,995	$754,483	$296,643	$139,141	$403,823
Commercial	240,469	547,653	228,939	104,373	228,856
Industrial	245,483	988,182	82,895	15,490	289,778
Governmental	9,598	40,857	24,612	35,211	14,117
Total billed retail	922,545	2,331,175	633,089	294,215	936,574
Sales for resale (a)	227,167	230,932	65,165	63,365	35,778
Other electric revenues (b)	101,392	161,329	51,662	18,836	65,709
Revenues from contracts with customers	1,251,104	2,723,436	749,916	376,416	1,038,061
Other revenues (c)	4,791	11,743	4,572	2,314	(988)
Electric revenues	1,255,895	2,735,179	754,488	378,730	1,037,073

Natural gas revenues	—	46,578	—	73,791	—
Total operating revenues	$1,255,895	$2,781,757	$754,488	$452,521	$1,037,073

(a)Sales for resale includes day-ahead sales of energy in a market administered by an ISO. These sales represent financially binding commitments for the sale of physical energy the next day. These sales are adjusted to actual power generated and delivered in the real time market. Given the short duration of these transactions, Entergy does not consider them to be derivatives subject to fair value adjustments and includes them as part of customer revenues.

(b)Other electric revenues consist primarily of transmission and ancillary services provided to participants of an ISO-administered market, unbilled revenue, and certain customer credits as directed by regulators.

(c)Other Utility revenues include the equity component of carrying costs related to securitization, settlement of financial hedges, occasional sales of inventory, alternative revenue programs, provisions for revenue subject to refund, and late fees.

(d)Other revenues include competitive business sales including day-ahead sales of energy in a market administered by an ISO, operation and management services fees, and amortization of a below-market power purchase agreement.

Allowance for doubtful accounts

The allowance for doubtful accounts reflects Entergy’s best estimate of expected losses on its accounts receivable balances. Due to the essential nature of utility services, Entergy has historically experienced a low rate of default on its accounts receivables. The following tables set forth a reconciliation of changes in the allowance for doubtful accounts for the six months ended June 30, 2023 and 2022.


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2022	$30.9	$6.5	$7.6	$2.5	$11.9	$2.4
Provisions	15.5	3.2	7.0	2.1	0.7	2.5
Write-offs	(51.5)	(13.2)	(21.4)	(3.7)	(6.5)	(6.7)
Recoveries	26.9	8.7	11.7	1.5	1.5	3.5
Balance as of June 30, 2023	$21.8	$5.2	$4.9	$2.4	$7.6	$1.7


	Entergy	Entergy Arkansas	Entergy Louisiana	Entergy Mississippi	Entergy New Orleans	Entergy Texas
	(In Millions)
Balance as of December 31, 2021	$68.6	$13.1	$29.2	$7.2	$13.3	$5.8
Provisions (a)	11.0	8.2	0.4	0.2	0.9	1.3
Write-offs	(75.5)	(21.8)	(29.8)	(7.4)	(10.4)	(6.1)
Recoveries	21.5	6.7	7.9	2.2	3.1	1.6
Balance as of June 30, 2022	$25.6	$6.2	$7.7	$2.2	$6.9	$2.6

(a)Provisions include estimated incremental bad debt expenses, and revisions to those estimates, resulting from the COVID-19 pandemic of ($8.9) million for Entergy, $3.9 million for Entergy Arkansas, ($8.5) million for Entergy Louisiana, ($3.0) million for Entergy New Orleans, and ($1.3) million for Entergy Texas that have been deferred as regulatory assets. See Note 2 to the financial statements herein and in the Form 10-K for discussion of the COVID-19 orders issued by retail regulators.

The allowance for currently expected credit losses is calculated as the historical rate of customer write-offs multiplied by the current accounts receivable balance, taking into account the length of time the receivable balances have been outstanding. The rate of customer write-offs has historically experienced minimal variation, although general economic conditions, such as the COVID-19 pandemic or other economic hardships, can affect the rate of customer write-offs. Management monitors the current condition of individual customer accounts to manage collections and ensure bad debt expense is recorded in a timely manner.