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Revenue - Narrative (Details)
$ in Millions
12 Months Ended
Dec. 31, 2022
USD ($)
installment
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Disaggregation of Revenue [Line Items]      
Percentage of total revenue 2.00%    
Number of installments for brokerage revenue | installment 4    
Contract with customer, performance obligation satisfied in previous period $ 83 $ 84 $ 97
Capitalized contract cost, amortization 1,600 1,500 $ 1,300
Deferred Implementation Costs      
Disaggregation of Revenue [Line Items]      
Capitalized contract cost, net 19 24  
Costs to Obtain      
Disaggregation of Revenue [Line Items]      
Capitalized contract cost, net 328 290  
Costs to Fulfill      
Disaggregation of Revenue [Line Items]      
Capitalized contract cost, net $ 320 $ 316  
Mercer      
Disaggregation of Revenue [Line Items]      
Consulting revenue, payment terms (in days) 30 days    
Revenue, remaining performance obligation $ 231    
Minimum | Oliver Wyman Group      
Disaggregation of Revenue [Line Items]      
Consulting revenue, payment terms (in days) 30 days    
Maximum | Oliver Wyman Group      
Disaggregation of Revenue [Line Items]      
Consulting revenue, payment terms (in days) 60 days    
Risk and Insurance Services      
Disaggregation of Revenue [Line Items]      
Insurance brokerage commissions, payment terms (in days) 30 days    
Risk and Insurance Services | Minimum      
Disaggregation of Revenue [Line Items]      
Estimated brokerage revenue, payment terms (in months) 12 months    
Reinsurance brokerage revenue, payment terms (in months) 12 months    
Risk and Insurance Services | Maximum      
Disaggregation of Revenue [Line Items]      
Estimated brokerage revenue, payment terms (in months) 18 months    
Reinsurance brokerage revenue, payment terms (in months) 18 months    
Health Brokerage and Consulting Services      
Disaggregation of Revenue [Line Items]      
Revenue from contract with customer, percent 59.00%