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Restructuring Costs (Restructuring Activity) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Restructuring Reserve [Roll Forward]    
Beginning of period $ 81 $ 102
Amounts Accrued 70 89
Cash payments (98) (100)
Non-Cash/Other (5) (10)
End of period 48 81
Severance    
Restructuring Reserve [Roll Forward]    
Beginning of period 36 51
Amounts Accrued 24 39
Cash payments (42) (54)
Non-Cash/Other   0
End of period 18 36
Future rent under non-cancelable leases and other costs    
Restructuring Reserve [Roll Forward]    
Beginning of period 45 51
Amounts Accrued 46 50
Cash payments (56) (46)
Non-Cash/Other (5) (10)
End of period 30 45
JLT Transaction    
Restructuring Reserve [Roll Forward]    
Beginning of period 25 47
Amounts Accrued 93 251
Cash payments (80) (226)
Non-cash charges (17) (47)
End of period 21 25
JLT Transaction | Severance    
Restructuring Reserve [Roll Forward]    
Beginning of period 16 42
Amounts Accrued 14 43
Cash payments (13) (69)
Non-cash charges 0 0
End of period 17 16
JLT Transaction | Real Estate Related Costs    
Restructuring Reserve [Roll Forward]    
Beginning of period 7 5
Amounts Accrued 26 69
Cash payments (12) (25)
Non-cash charges (17) (42)
End of period 4 7
JLT Transaction | Information Technology    
Restructuring Reserve [Roll Forward]    
Beginning of period 2 0
Amounts Accrued 23 62
Cash payments (25) (55)
Non-cash charges 0 (5)
End of period 0 2
JLT Transaction | Consulting and Other Outside Services    
Restructuring Reserve [Roll Forward]    
Beginning of period 0 0
Amounts Accrued 30 77
Cash payments (30) (77)
Non-cash charges 0 0
End of period $ 0 $ 0