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Fair Value Measurements (Narrative) (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended 12 Months Ended
May 31, 2020
Feb. 29, 2020
Apr. 30, 2019
Mar. 31, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Increase in fair value of contingent consideration due to 5% increase in projections             $ 12    
Net increase in estimated fair value of liabilities related to prior period acquisitions             11 $ 70  
Decrease in fair value of contingent consideration due to 5% decrease in projections             21    
Equity method investments             280 434  
Equity method income               12 $ 17
Gain (loss) on equity securities             (27) 10 $ 54
Other investments             $ 33 $ 67  
Alexander Forbes                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Investment owned, balance (in shares)             201    
Alexander Forbes                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity investment shares owned by the Company (in shares)               443  
Sale of stock, number of shares issued in transaction (in shares) 193 49              
Investments, fair value             $ 54    
Benefitfocus                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Proceeds from sale of other investments     $ 17 $ 132   $ 115      
Payscale                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Proceeds from sale of other investments         $ 47        
Private Insurance and Consulting                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity method investments             169 $ 183  
Private Equity Investments                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity method investments             111 107  
Equity method income             3 13  
Equity Investments                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Investments, fair value             72 19  
Other Investments                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity securities without readily determinable fair value, upward price adjustment, annual amount             $ 2    
Equity securities without readily determinable fair value, downward price adjustment, annual amount               $ 1  
Minimum                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Revenue target period             2 years    
Maximum                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Revenue target period             4 years    
Money market funds                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Share price (in dollars per share)             $ 1.00