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Revenue - Narrative (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Disaggregation of Revenue [Line Items]    
Revenue recognized that was included in the contract liability balance at the beginning of the period $ 420 $ 378
Performance obligation satisfied in previous period 84 $ 67
Marsh Insurance Group    
Disaggregation of Revenue [Line Items]    
Revenue, remaining performance obligation 46  
Mercer Consulting Group    
Disaggregation of Revenue [Line Items]    
Revenue, remaining performance obligation 181  
Oliver Wyman Group Consulting Group    
Disaggregation of Revenue [Line Items]    
Revenue, remaining performance obligation $ 2