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Fair Value Measurements (Narrative) (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended 6 Months Ended
May 31, 2020
Feb. 29, 2020
Apr. 30, 2019
Mar. 31, 2019
Jun. 30, 2020
Jun. 30, 2019
Mar. 31, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Net charge (credit) for adjustments related to acquisition related accounts               $ (10)    
Increase in fair value of contingent consideration due to 5% increase in projections               14    
Decrease in fair value of contingent consideration due to 5% decrease in projections               16    
Carrying value of investment         $ 264     264   $ 434
Equity securities         72     72   19
Gain (loss) on equity securities         (2) $ 3   (3) $ 6  
Equity investments without readily determinable market value         45     $ 45   67
Minimum                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Revenue target period (in years)               2 years    
Maximum                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Revenue target period (in years)               4 years    
Private Insurance and Consulting                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Carrying value of investment         171     $ 171   183
Private Equity Funds                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Carrying value of investment         93     93   $ 107
Equity method income (loss)         (6) 5   (7) $ 7  
Alexander Forbes Group Holdings Limited                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Equity method investment, shares owned                   443
Number of shares sold (shares) 193 49                
Investments, fair value         $ 55     55    
BenefitFocus                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Proceeds from sale of other investments     $ 17 $ 132     $ 115      
Payscale                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Proceeds from sale of other investments           $ 47        
Unobservable Inputs (Level 3) | Fair Value, Measurements, Recurring                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Change in contingent purchase consideration               16    
Increase in fair value of contingent consideration due to 5% increase in projections               6    
Decrease in fair value of contingent consideration due to 5% decrease in projections               $ 6    
Money Market Funds                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Share price (per share amount)         $ 1.00     $ 1.00    
Alexander Forbes Group Holdings Limited                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Investment owned, shares         201     201