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Fair Value Measurements (Narrative) (Details)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended
Apr. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Mar. 31, 2020
USD ($)
$ / shares
shares
Mar. 31, 2019
USD ($)
Mar. 31, 2020
R / shares
Dec. 31, 2019
USD ($)
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Net charge for adjustments related to acquisition related accounts     $ 1 $ 11    
Increase in fair value of contingent consideration due to 5% increase in projections     13      
Decrease in fair value of contingent consideration due to 5% decrease in projections     17      
Carrying value of investment     371     $ 434
Equity securities     18     19
Gain (loss) on equity securities     (1) 3    
Equity investments without readily determinable market value     $ 32     67
Minimum            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Revenue target period (in years)     2 years      
Maximum            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Revenue target period (in years)     4 years      
Private Insurance and Consulting            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Carrying value of investment     $ 170     183
Private Equity Funds            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Carrying value of investment     97     $ 107
Equity method income     (1) 2    
Alexander Forbes Group Holdings Limited            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Share price (per share amount) | R / shares         R 4.28  
Carrying value of investment     $ 105      
Shares owned in investment (in shares) | shares     394      
Equity method investment, quoted market value     $ 94      
Benefitfocus            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Proceeds from sale of other investments $ 17 $ 132   $ 115    
Unobservable Inputs (Level 3) | Fair Value, Measurements, Recurring            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Change in contingent purchase consideration     $ 1      
Money Market Funds            
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]            
Share price (per share amount) | $ / shares     $ 1.00