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Fair Value Measurements (Narrative) (Details)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended 12 Months Ended
Apr. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2019
USD ($)
$ / shares
shares
Dec. 31, 2018
USD ($)
Dec. 31, 2019
R / shares
Apr. 01, 2019
£ / shares
Dec. 31, 2014
R / shares
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Net increase in estimated fair value of liabilities related to prior period acquisitions         $ 70 $ 32      
Increase in fair value of contingent consideration due to 5% increase in projections         25        
Decrease in fair value of contingent consideration due to 5% decrease in projections         28        
Equity method investments         434 287      
Equity method income         12 17      
Gains on equity securities           54      
Other investments         $ 67 75      
Minimum                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Revenue target period         2 years        
Maximum                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Revenue target period         4 years        
Private Insurance and Consulting                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity method investments         $ 183 61      
Private Equity Investments                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity method investments         107 82      
Equity method income         13 16      
Equity Investments                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Investments, fair value         19 146      
Other Investments                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Equity securities without readily determinable fair value, downward price adjustment, annual amount         $ 1        
Equity securities without readily determinable fair value, upward price adjustment, annual amount           1      
Money market funds                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Share price (in dollars per share) | $ / shares         $ 1.00        
JLT Transaction                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Share price (in ZAR per share) | £ / shares               £ 19.15  
Alexander Forbes                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Share price (in dollars per share) | R / shares             R 5.55    
Equity method investments         $ 144        
Percentage of interest acquired         34.00%       34.00%
Share price (in ZAR per share) | R / shares                 R 7.50
Impairment charge           83      
Equity investment shares owned by the Company (in shares) | shares         443        
Market value of equity method investment         $ 173        
Benefitfocus                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Gains on equity securities         10        
Proceeds from sale of other investments $ 17 $ 132   $ 115          
Payscale                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Proceeds from sale of other investments     $ 47            
Treasury Lock | JLT Transaction                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Derivative hedge, asset         2,000 $ 2,000      
Fair Value, Measurements, Recurring | Unobservable Inputs (Level 3)                  
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                  
Change in contingent purchase consideration         $ 2