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Integration and Restructuring Costs (Tables)
 12 Months Ended
Dec. 31, 2019
Restructuring and Related Activities [Abstract]  
Restructuring activity
Details of the restructuring liability activity from January 1, 2018 through December 31, 2019, including actions taken prior to 2019, are as follows:
(In millions)
Balance at
1/1/18

 
Amounts
Accrued

 
Cash
Paid

 
Other

 
Liability at
12/31/18

 
Amounts
Accrued

 
Cash
Paid

 
Other

 
Balance at
12/31/19

Severance
$
15

 
$
137

 
$
(77
)
 
$
(2
)
 
$
73

 
$
73

 
$
(91
)
 
$
(4
)
 
$
51

Future rent under non-cancelable leases and other costs
50

 
24

 
(37
)
 
2

 
39

 
39

 
(21
)
 
(6
)
 
51

Total
$
65

 
$
161

 
$
(114
)
 
$
—

 
$
112

 
$
112

 
$
(112
)
 
$
(10
)
 
$
102


Details of the JLT integration and restructuring activity from January 1, 2019 through December 31, 2019, are as follows:
(In millions)
Severance
 
Real Estate Related Costs (a)
 
Information Technology (a)
 
Consulting and Other Outside Services (b)
 
Total
Liability at 1/1/19
$
—

 
$
—

 
$
—

 
$
—

 
$
—

2019 Charges
154

 
38

 
45

 
98

 
335

Cash payments
(112
)
 
(14
)
 
(45
)
 
(94
)
 
(265
)
Non-cash charges
—

 
(19
)
 
—

 
(4
)
 
(23
)
Liability at 12/31/19
$
42

 
$
5

 
$
—

 
$
—

 
$
47

(a) Includes data center contract termination costs and temporary infrastructure leasing costs.
(b) Includes consulting fees related to the management of the integration processes and legal fees related to the rationalization of legal entity structures.