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Consolidated Statements Of Income - USD ($)
shares in Millions, $ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Income Statement [Abstract]          
Revenue $ 4,264 $ 3,712 $ 16,652 $ 14,950 $ 14,024
Expense:          
Compensation and benefits     9,734 8,605 8,085
Other operating expenses     4,241 3,584 3,284
Operating expenses     13,975 12,189 11,369
Operating income 592 621 2,677 2,761 2,655
Other net benefits credits     265 215 201
Interest income     39 11 9
Interest expense     (524) (290) (237)
Cost of extinguishment of debt     (32) 0 0
Investment income (loss)     22 (12) 15
Acquisition related derivative contracts     (8) (441) 0
Income before income taxes     2,439 2,244 2,643
Income tax expense     666 574 1,133
Income from continuing operations 396 159 1,773 1,670 1,510
Discontinued operations, net of tax     0 0 2
Net income before non-controlling interests     1,773 1,670 1,512
Less: Net income attributable to non-controlling interests     31 20 20
Net income attributable to the Company $ 391 $ 153 $ 1,742 $ 1,650 $ 1,492
Basic net income per share          
Continuing operations (in dollars per share)     $ 3.44 $ 3.26 $ 2.91
Net income attributable to the Company (in dollars per share) $ 0.77 $ 0.30 3.44 3.26 2.91
Diluted net income per share          
Continuing operations (in dollars per share)     3.41 3.23 2.87
Net income attributable to the Company (in dollars per share) $ 0.76 $ 0.30 $ 3.41 $ 3.23 $ 2.87
Average number of shares outstanding          
Basic (in shares)     506 506 513
Diluted (in shares)     511 511 519
Shares outstanding (in shares) 504 504 504 504 509