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Fair Value Measurements (Narrative) (Details)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended 9 Months Ended
Apr. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Sep. 30, 2019
USD ($)
$ / shares
shares
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
$ / shares
shares
Sep. 30, 2018
USD ($)
Sep. 30, 2019
R / shares
Dec. 31, 2018
USD ($)
Sep. 30, 2018
R / shares
Dec. 31, 2014
R / shares
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Net charge for adjustments related to acquisition related accounts             $ 26 $ 19        
Increase in fair value of contingent consideration due to 5% increase in projections             46          
Decrease in fair value of contingent consideration due to 5% decrease in projections             39          
Carrying value of investment     $ 452       452     $ 287    
Equity method income     3     $ 4 10 14        
Equity securities     19       19     146    
Gains on equity securities     4     25 10 43        
Equity investments without readily determinable market value     47       $ 47     75    
Minimum                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Revenue target period (in years)             2 years          
Maximum                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Revenue target period (in years)             4 years          
Private Insurance and Consulting                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Carrying value of investment     219       $ 219     61    
Private Equity Funds, Non-US                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Carrying value of investment     95       95     82    
Alexander Forbes Group Holdings Limited                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Share price (per share amount) | R / shares                 R 5.6   R 4.95 R 7.50
Carrying value of investment     $ 138       $ 138          
Percentage of ownership in equity investment     33.00%       33.00%          
Other than temporary impairment           $ 81   $ 81        
Shares owned in investment (in shares) | shares     443       443          
Equity method investment, quoted market value     $ 166       $ 166          
Benefitfocus                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Proceeds from sale of other investments $ 17 $ 132     $ 115              
Payscale                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Proceeds from sale of other investments       $ 47                
Treasury Lock | Jardine Lloyd Thompson Group plc                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Derivative hedges, assets                   2,000    
Money Market Funds                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Share price (per share amount) | $ / shares     $ 1.00       $ 1.00          
Fair Value, Measurements, Recurring | Other Assets                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Contingent purchase consideration asset     $ 65       $ 65     0    
Equity securities     5       5     133    
Fair Value, Measurements, Recurring | Other Assets | Unobservable Inputs (Level 3)                        
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                        
Contingent purchase consideration asset     65       65     0    
Equity securities     $ 0       $ 0     $ 0