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Fair Value Measurements (Narrative) (Details)
$ / shares in Units, shares in Millions, $ in Millions, £ in Billions
1 Months Ended 3 Months Ended
Apr. 01, 2019
GBP (£)
Sep. 20, 2018
GBP (£)
Apr. 26, 2019
USD ($)
Mar. 31, 2019
USD ($)
$ / shares
shares
Mar. 31, 2019
USD ($)
$ / shares
shares
Sep. 30, 2018
USD ($)
Mar. 31, 2018
USD ($)
Mar. 31, 2019
R / shares
Dec. 31, 2018
USD ($)
Dec. 31, 2014
R / shares
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Total consideration         $ 177   $ 36      
Net charge for adjustments related to acquisition related accounts         11   5      
Increase in fair value of contingent consideration due to 5% increase in projections         44          
Decrease in fair value of contingent consideration due to 5% decrease in projections         36          
Carrying value of investment       $ 388 388       $ 287  
Equity method income         2   7      
Other investments       74 $ 74       75  
Minimum                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Revenue target period (in years)         2 years          
Maximum                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Revenue target period (in years)         4 years          
Private Insurance and Consulting                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Carrying value of investment       155 $ 155       61  
Private Equity Funds, Non-US                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Carrying value of investment       84 84       82  
Equity Securities                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Investments, fair value       $ 35 $ 35       146  
Alexander Forbes Group Holdings Limited                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Share price (per share amount) | R / shares               R 5.03   R 7.50
Percentage of ownership in equity investment       33.00% 33.00%          
Carrying value of investment       $ 149 $ 149          
Other than temporary impairment           $ 83        
Shares owned in investment (in shares) | shares       443 443          
Equity method investment, quoted market value       $ 157 $ 157          
Benefitfocus                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Unrealized investment (losses) gains         3   $ (8)      
Proceeds from sale of other investments       $ 132 $ 115          
Jardine Lloyd Thompson Group plc                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Total consideration | £   £ 5.2                
Treasury Lock | Jardine Lloyd Thompson Group plc                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Derivative hedges, assets                 $ 2,000  
Money Market Funds                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Share price (per share amount) | $ / shares       $ 1.00 $ 1.00          
Subsequent Event | Benefitfocus                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Proceeds from sale of other investments     $ 17              
Subsequent Event | Jardine Lloyd Thompson Group plc                    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]                    
Total consideration | £ £ 5.2