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Summary of Significant Accounting Policies - ASC 606 (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Jan. 01, 2018
Dec. 31, 2015
Revenues [Abstract]                          
Revenue $ 3,712 $ 3,504 $ 3,734 $ 4,000 $ 3,685 $ 3,341 $ 3,495 $ 3,503 $ 14,950 $ 14,024 $ 13,211    
Expense:                          
Compensation and benefits                 8,605 8,085 7,694    
Other operating expenses                 3,584 3,284 3,086    
Operating expenses                 12,189 11,369 10,780    
Operating income 621 541 691 908 670 535 701 749 2,761 2,655 2,431    
Other net benefits credits                 215 201 233    
Interest income                 11 9 5    
Interest expense                 (290) (237) (189)    
Acquisition related derivative contracts                 (441) 0 0    
Income before income taxes                 2,244 2,643 2,480    
Income tax expense                 574 1,133 685    
Net income attributable to the Company                 1,650 1,490 1,768    
Net income before non-controlling interests 159 279 536 696 28 397 507 578 1,670 1,510 1,795    
Less: Net income attributable to non-controlling interests                 20 20 27    
Net income attributable to the Company 153 $ 276 $ 531 $ 690 29 $ 393 $ 501 $ 569 1,650 1,492 1,768    
ASSETS                          
Cash and cash equivalents 1,066       1,205       1,066 1,205 1,026   $ 1,374
Net receivables 4,317       4,133       4,317 4,133   $ 4,201  
Other current assets 551       224       551 224   542  
Total current assets 5,934       5,562       5,934 5,562      
Fixed assets, net 701       712       701 712 725    
Pension related assets 1,688       1,693       1,688 1,693      
Deferred tax assets         669         669   552  
Other assets 1,539       1,430       1,539 1,430   1,656  
Total assets 21,578       20,429       21,578 20,429 18,190    
LIABILITIES AND EQUITY                          
Short-term debt 314       262       314 262      
Accounts payable and accrued liabilities 2,234       2,083       2,234 2,083   2,205  
Accrued compensation and employee benefits 1,778       1,718       1,778 1,718      
Acquisition related derivatives 441       0       441 0      
Accrued income taxes 157       199       157 199      
Total current liabilities 4,924       4,262       4,924 4,262      
Fiduciary liabilities 5,001       4,847       5,001 4,847      
Less – cash and investments held in a fiduciary capacity (5,001)       (4,847)       (5,001) (4,847)      
Fiduciary liabilities, net, noncurrent 0       0       0 0      
Long-term debt 5,510       5,225       5,510 5,225      
Pension, postretirement and postemployment benefits 1,911       1,888       1,911 1,888      
Liability for errors and omissions 287       301       287 301      
Other liabilities 1,362       1,311       1,362 1,311   1,334  
Total equity 7,584       7,442       7,584 7,442 6,272    
Total liabilities and stockholders' equity 21,578       $ 20,429       21,578 20,429      
Operating cash flows:                          
Net income before non-controlling interests                 1,670 1,512 1,795    
Adjustments to reconcile net income to cash provided by operations:                          
Depreciation and amortization of fixed assets and capitalized software                 311 312 308    
Amortization of intangible assets                 183 169 130    
Adjustments and payments related to contingent consideration liability                 (4) (24) (33)    
Loss (gain) on deconsolidation of entity                 11 0 (11)    
Benefit for deferred income taxes                 (39) 396 68    
Loss (Gain) on investments                 12 (15) 0    
(Gain) Loss on disposition of assets                 (48) 10 6    
Change in fair value of acquisition-related derivative contracts                 441 0 0    
Changes in assets and liabilities:                          
Net receivables                 (78) (454) (154)    
Other current assets                 26 (3) (9)    
Other assets                 (37) (199) 34    
Accrued compensation and employee benefits                 68 63 2    
Accrued income taxes                 (40) 37 (21)    
Contributions to pension and other benefit plans in excess of current year expense/credit                 (291) (457) (279)    
Other liabilities                 9 406 (97)    
Effect of exchange rate changes                 18 (96) 104    
Net cash provided by operations                 2,428 $ 1,893 $ 2,007    
Accounting Standards Update 2014-09                          
Revenues [Abstract]                          
Revenue                 14,950        
Expense:                          
Compensation and benefits                 8,605        
Other operating expenses                 3,584        
Operating expenses                 12,189        
Operating income                 2,761        
Other net benefits credits                 215        
Interest income                 11        
Interest expense                 (290)        
Investment (loss) income                 (12)        
Acquisition related derivative contracts                 (441)        
Income before income taxes                 2,244        
Income tax expense                 574        
Net income before non-controlling interests                 1,670        
Less: Net income attributable to non-controlling interests                 20        
Net income attributable to the Company                 1,650        
ASSETS                          
Cash and cash equivalents 1,066               1,066        
Net receivables 4,317               4,317     68  
Other current assets 551               551     318  
Total current assets 5,934               5,934        
Goodwill and intangible assets 11,036               11,036        
Fixed assets, net 701               701        
Pension related assets 1,688               1,688        
Deferred tax assets 680               680     (103)  
Other assets 1,539               1,539     226  
Total assets 21,578               21,578        
LIABILITIES AND EQUITY                          
Short-term debt 314               314        
Accounts payable and accrued liabilities 2,234               2,234     122  
Accrued compensation and employee benefits 1,778               1,778        
Acquisition related derivatives 441               441        
Accrued income taxes 157               157        
Total current liabilities 4,924               4,924        
Fiduciary liabilities 5,001               5,001        
Less – cash and investments held in a fiduciary capacity (5,001)               (5,001)        
Fiduciary liabilities, net, noncurrent 0               0        
Long-term debt 5,510               5,510        
Pension, postretirement and postemployment benefits 1,911               1,911        
Liability for errors and omissions 287               287        
Other liabilities 1,362               1,362     $ 23  
Total equity 7,584               7,584        
Total liabilities and stockholders' equity 21,578               21,578        
Operating cash flows:                          
Net income before non-controlling interests                 1,670        
Adjustments to reconcile net income to cash provided by operations:                          
Depreciation and amortization of fixed assets and capitalized software                 311        
Amortization of intangible assets                 183        
Adjustments and payments related to contingent consideration liability                 (4)        
Loss (gain) on deconsolidation of entity                 11        
Benefit for deferred income taxes                 (39)        
Loss (Gain) on investments                 12        
(Gain) Loss on disposition of assets                 (48)        
Change in fair value of acquisition-related derivative contracts                 441        
Change in fair value of acquisition related derivative contracts                 193        
Changes in assets and liabilities:                          
Net receivables                 (78)        
Other current assets                 26        
Other assets                 (37)        
Accounts payable and accrued liabilities                 23        
Accrued compensation and employee benefits                 68        
Accrued income taxes                 (40)        
Contributions to pension and other benefit plans in excess of current year expense/credit                 (291)        
Other liabilities                 9        
Effect of exchange rate changes                 18        
Net cash provided by operations                 2,428        
Difference between Revenue Guidance in Effect before and after Topic 606 | Accounting Standards Update 2014-09                          
Revenues [Abstract]                          
Revenue                 2        
Expense:                          
Compensation and benefits                 17        
Other operating expenses                 0        
Operating expenses                 17        
Operating income                 (15)        
Other net benefits credits                 0        
Interest income                 0        
Interest expense                 0        
Investment (loss) income                 0        
Acquisition related derivative contracts                 0        
Income before income taxes                 (15)        
Income tax expense                 (4)        
Net income before non-controlling interests                 (11)        
Less: Net income attributable to non-controlling interests                 0        
Net income attributable to the Company                 (11)        
ASSETS                          
Cash and cash equivalents 0               0        
Net receivables (68)               (68)        
Other current assets (326)               (326)        
Total current assets (394)               (394)        
Goodwill and intangible assets 0               0        
Fixed assets, net 0               0        
Pension related assets 0               0        
Deferred tax assets 107               107        
Other assets (242)               (242)        
Total assets (529)               (529)        
LIABILITIES AND EQUITY                          
Short-term debt 0               0        
Accounts payable and accrued liabilities (129)               (129)        
Accrued compensation and employee benefits 0               0        
Acquisition related derivatives 0               0        
Accrued income taxes 0               0        
Total current liabilities (129)               (129)        
Fiduciary liabilities 0               0        
Less – cash and investments held in a fiduciary capacity 0               0        
Fiduciary liabilities, net, noncurrent 0               0        
Long-term debt 0               0        
Pension, postretirement and postemployment benefits 0               0        
Liability for errors and omissions 0               0        
Other liabilities (25)               (25)        
Total equity (375)               (375)        
Total liabilities and stockholders' equity (529)               (529)        
Operating cash flows:                          
Net income before non-controlling interests                 (11)        
Adjustments to reconcile net income to cash provided by operations:                          
Depreciation and amortization of fixed assets and capitalized software                 0        
Amortization of intangible assets                 0        
Adjustments and payments related to contingent consideration liability                 0        
Loss (gain) on deconsolidation of entity                 0        
Benefit for deferred income taxes                 0        
Loss (Gain) on investments                 0        
(Gain) Loss on disposition of assets                 0        
Change in fair value of acquisition-related derivative contracts                 0        
Change in fair value of acquisition related derivative contracts                 0        
Changes in assets and liabilities:                          
Net receivables                 0        
Other current assets                 8        
Other assets                 12        
Accounts payable and accrued liabilities                 (7)        
Accrued compensation and employee benefits                 0        
Accrued income taxes                 0        
Contributions to pension and other benefit plans in excess of current year expense/credit                 0        
Other liabilities                 (2)        
Effect of exchange rate changes                 0        
Net cash provided by operations                 0        
Calculated under Revenue Guidance in Effect before Topic 606 | Accounting Standards Update 2014-09                          
Revenues [Abstract]                          
Revenue                 14,952        
Expense:                          
Compensation and benefits                 8,622        
Other operating expenses                 3,584        
Operating expenses                 12,206        
Operating income                 2,746        
Other net benefits credits                 215        
Interest income                 11        
Interest expense                 (290)        
Investment (loss) income                 (12)        
Acquisition related derivative contracts                 (441)        
Income before income taxes                 2,229        
Income tax expense                 570        
Net income before non-controlling interests                 1,659        
Less: Net income attributable to non-controlling interests                 20        
Net income attributable to the Company                 1,639        
ASSETS                          
Cash and cash equivalents 1,066               1,066        
Net receivables 4,249               4,249        
Other current assets 225               225        
Total current assets 5,540               5,540        
Goodwill and intangible assets 11,036               11,036        
Fixed assets, net 701               701        
Pension related assets 1,688               1,688        
Deferred tax assets 787               787        
Other assets 1,297               1,297        
Total assets 21,049               21,049        
LIABILITIES AND EQUITY                          
Short-term debt 314               314        
Accounts payable and accrued liabilities 2,105               2,105        
Accrued compensation and employee benefits 1,778               1,778        
Acquisition related derivatives 441               441        
Accrued income taxes 157               157        
Total current liabilities 4,795               4,795        
Fiduciary liabilities 5,001               5,001        
Less – cash and investments held in a fiduciary capacity (5,001)               (5,001)        
Fiduciary liabilities, net, noncurrent 0               0        
Long-term debt 5,510               5,510        
Pension, postretirement and postemployment benefits 1,911               1,911        
Liability for errors and omissions 287               287        
Other liabilities 1,337               1,337        
Total equity 7,209               7,209        
Total liabilities and stockholders' equity $ 21,049               21,049        
Operating cash flows:                          
Net income before non-controlling interests                 1,659        
Adjustments to reconcile net income to cash provided by operations:                          
Depreciation and amortization of fixed assets and capitalized software                 311        
Amortization of intangible assets                 183        
Adjustments and payments related to contingent consideration liability                 (4)        
Loss (gain) on deconsolidation of entity                 11        
Benefit for deferred income taxes                 (39)        
Loss (Gain) on investments                 12        
(Gain) Loss on disposition of assets                 (48)        
Change in fair value of acquisition-related derivative contracts                 441        
Change in fair value of acquisition related derivative contracts                 193        
Changes in assets and liabilities:                          
Net receivables                 (78)        
Other current assets                 34        
Other assets                 (25)        
Accounts payable and accrued liabilities                 16        
Accrued compensation and employee benefits                 68        
Accrued income taxes                 (40)        
Contributions to pension and other benefit plans in excess of current year expense/credit                 (291)        
Other liabilities                 7        
Effect of exchange rate changes                 18        
Net cash provided by operations                 $ 2,428