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New Accounting Guidance - ASC 606 (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Jan. 01, 2018
Dec. 31, 2017
Dec. 31, 2016
Revenues [Abstract]              
Revenue $ 3,504 $ 3,341 $ 11,238 $ 10,339      
Expense:              
Compensation and benefits 2,083 1,968 6,442 5,971      
Other operating expenses 880 838 2,656 2,383      
Operating expenses 2,963 2,806 9,098 8,354      
Operating income 541 535 2,140 1,985      
Other net benefit credits 63 62 194 185      
Interest income 2 2 8 6      
Interest expense (69) (60) (198) (178)      
Investment Income (52) (2) (24) 3      
Change in fair value of acquisition related FX contract (100) 0 (100) 0      
Income before income taxes 385 537 2,020 2,001      
Income tax expense 106 140 509 519      
Net income before non-controlling interests 279 397 1,511 1,482      
Less: Net income attributable to non-controlling interests 3 4 14 19      
Net income attributable to the Company 276 393 1,497 1,463      
Assets              
Cash and cash equivalents 951 1,078 951 1,078   $ 1,205 $ 1,026
Net receivables 4,476   4,476   $ 4,201 4,133  
Other current assets 539   539   542 224  
Total current assets 5,966   5,966     5,562  
Fixed assets, net 707   707     712  
Pension related assets 1,814   1,814     1,693  
Deferred tax assets 497   497   552 669  
Other assets 1,381   1,381   1,656 1,430  
Total assets 21,129   21,129     20,429  
Liabilities              
Short-term debt 638   638     262  
Accounts payable and accrued liabilities 2,293   2,293   2,205 2,083  
Accrued compensation and employee benefits 1,406   1,406     1,718  
Accrued income taxes 179   179     199  
Dividends payable 211   211     0  
Total current liabilities 4,727   4,727     4,262  
Fiduciary liabilities 5,185   5,185     4,847  
Less – cash and investments held in a fiduciary capacity (5,185)   (5,185)     (4,847)  
Fiduciary Liabilities, Net, Noncurrent 0   0     0  
Long-term debt 5,512   5,512     5,225  
Pension, post-retirement and post-employment benefits 1,727   1,727     1,888  
Liabilities for errors and omissions 303   303     301  
Other liabilities 1,322   1,322   1,334 1,311  
Equity [Abstract]              
Retained earnings 14,196   14,196   13,504 13,140  
Total equity 7,538 7,131 7,538 7,131   7,442  
Total liabilities and stockholders' equity 21,129   21,129     $ 20,429  
Statement of Cash Flows [Abstract]              
Net income before non-controlling interests 279 $ 397 1,511 1,482      
Depreciation and amortization of fixed assets and capitalized software     236 234      
Amortization of intangible assets     135 122      
Adjustments and payments related to contingent consideration liability     (10) (30)      
Provision for deferred income taxes     66 52      
Loss (gain) on investments     24 (3)      
(Gain) loss on disposition of assets     (53) 9      
Share-based compensation expense     146 111      
Change in fair value of acquisition related FX contract     100 0      
Net receivables     (210) (248)      
Other current assets     19 (14)      
Other assets     (51) (18)      
Accounts payable and accrued liabilities     (3) 11      
Accrued compensation and employee benefits     (312) (278)      
Accrued income taxes     (13) 77      
Contributions to pension and other benefit plans in excess of current year expense/credit     (250) (337)      
Other liabilities     11 83      
Effect of exchange rate changes     (27) (116)      
Net cash provided by operations     1,319 $ 1,137      
Accounting Standards Update 2014-09              
Revenues [Abstract]              
Revenue 3,504   11,238        
Expense:              
Compensation and benefits 2,083   6,442        
Other operating expenses 880   2,656        
Operating expenses 2,963   9,098        
Operating income 541   2,140        
Other net benefit credits 63   194        
Interest income 2   8        
Interest expense (69)   (198)        
Investment Income (52)   (24)        
Change in fair value of acquisition related FX contract (100)   (100)        
Income before income taxes 385   2,020        
Income tax expense 106   509        
Net income before non-controlling interests 279   1,511        
Less: Net income attributable to non-controlling interests 3   14        
Net income attributable to the Company 276   1,497        
Assets              
Cash and cash equivalents 951   951        
Net receivables 4,476   4,476   68    
Other current assets 539   539   318    
Total current assets 5,966   5,966        
Goodwill and intangible assets 10,764   10,764        
Fixed assets, net 707   707        
Pension related assets 1,814   1,814        
Deferred tax assets 497   497   (103)    
Other assets 1,381   1,381   226    
Total assets 21,129   21,129        
Liabilities              
Short-term debt 638   638        
Accounts payable and accrued liabilities 2,293   2,293   122    
Accrued compensation and employee benefits 1,406   1,406        
Accrued income taxes 179   179        
Dividends payable 211   211        
Total current liabilities 4,727   4,727        
Fiduciary liabilities 5,185   5,185        
Less – cash and investments held in a fiduciary capacity (5,185)   (5,185)        
Fiduciary Liabilities, Net, Noncurrent 0   0        
Long-term debt 5,512   5,512        
Pension, post-retirement and post-employment benefits 1,727   1,727        
Liabilities for errors and omissions 303   303        
Other liabilities 1,322   1,322   23    
Equity [Abstract]              
Retained earnings 364   364   $ 364    
Total equity 7,538   7,538        
Total liabilities and stockholders' equity 21,129   21,129        
Statement of Cash Flows [Abstract]              
Net income before non-controlling interests     1,511        
Depreciation and amortization of fixed assets and capitalized software     236        
Amortization of intangible assets     135        
Adjustments and payments related to contingent consideration liability     (10)        
Provision for deferred income taxes     66        
Loss (gain) on investments     24        
(Gain) loss on disposition of assets     (53)        
Share-based compensation expense     146        
Change in fair value of acquisition related FX contract     100        
Net receivables     (210)        
Other current assets     19        
Other assets     (51)        
Accounts payable and accrued liabilities     (3)        
Accrued compensation and employee benefits     (312)        
Accrued income taxes     (13)        
Contributions to pension and other benefit plans in excess of current year expense/credit     (250)        
Other liabilities     11        
Effect of exchange rate changes     (27)        
Net cash provided by operations     1,319        
Calculated under Revenue Guidance in Effect before Topic 606 | Accounting Standards Update 2014-09              
Revenues [Abstract]              
Revenue 3,562   11,111        
Expense:              
Compensation and benefits 2,095   6,384        
Other operating expenses 880   2,656        
Operating expenses 2,975   9,040        
Operating income 587   2,071        
Other net benefit credits 63   194        
Interest income 2   8        
Interest expense (69)   (198)        
Investment Income (52)   (24)        
Change in fair value of acquisition related FX contract (100)   (100)        
Income before income taxes 431   1,951        
Income tax expense 118   491        
Net income before non-controlling interests 313   1,460        
Less: Net income attributable to non-controlling interests 3   14        
Net income attributable to the Company 310   1,446        
Assets              
Cash and cash equivalents 951   951        
Net receivables 4,301   4,301        
Other current assets 249   249        
Total current assets 5,501   5,501        
Goodwill and intangible assets 10,764   10,764        
Fixed assets, net 707   707        
Pension related assets 1,814   1,814        
Deferred tax assets 618   618        
Other assets 1,143   1,143        
Total assets 20,547   20,547        
Liabilities              
Short-term debt 638   638        
Accounts payable and accrued liabilities 2,150   2,150        
Accrued compensation and employee benefits 1,406   1,406        
Accrued income taxes 179   179        
Dividends payable 211   211        
Total current liabilities 4,584   4,584        
Fiduciary liabilities 5,185   5,185        
Less – cash and investments held in a fiduciary capacity (5,185)   (5,185)        
Fiduciary Liabilities, Net, Noncurrent 0   0        
Long-term debt 5,512   5,512        
Pension, post-retirement and post-employment benefits 1,727   1,727        
Liabilities for errors and omissions 303   303        
Other liabilities 1,298   1,298        
Equity [Abstract]              
Total equity 7,123   7,123        
Total liabilities and stockholders' equity 20,547   20,547        
Statement of Cash Flows [Abstract]              
Net income before non-controlling interests     1,460        
Depreciation and amortization of fixed assets and capitalized software     236        
Amortization of intangible assets     135        
Adjustments and payments related to contingent consideration liability     (10)        
Provision for deferred income taxes     66        
Loss (gain) on investments     24        
(Gain) loss on disposition of assets     (53)        
Share-based compensation expense     146        
Change in fair value of acquisition related FX contract     100        
Net receivables     (103)        
Other current assets     (9)        
Other assets     (57)        
Accounts payable and accrued liabilities     (24)        
Accrued compensation and employee benefits     (312)        
Accrued income taxes     (13)        
Contributions to pension and other benefit plans in excess of current year expense/credit     (250)        
Other liabilities     10        
Effect of exchange rate changes     (27)        
Net cash provided by operations     1,319        
Difference between Revenue Guidance in Effect before and after Topic 606 | Accounting Standards Update 2014-09              
Revenues [Abstract]              
Revenue 58   (127)        
Expense:              
Compensation and benefits 12   (58)        
Other operating expenses 0   0        
Operating expenses 12   (58)        
Operating income 46   (69)        
Other net benefit credits 0   0        
Interest income 0   0        
Interest expense 0   0        
Investment Income 0   0        
Change in fair value of acquisition related FX contract 0   0        
Income before income taxes 46   (69)        
Income tax expense 12   (18)        
Net income before non-controlling interests 34   (51)        
Less: Net income attributable to non-controlling interests 0   0        
Net income attributable to the Company 34   (51)        
Assets              
Cash and cash equivalents 0   0        
Net receivables (175)   (175)        
Other current assets (290)   (290)        
Total current assets (465)   (465)        
Goodwill and intangible assets 0   0        
Fixed assets, net 0   0        
Pension related assets 0   0        
Deferred tax assets 121   121        
Other assets (238)   (238)        
Total assets (582)   (582)        
Liabilities              
Short-term debt 0   0        
Accounts payable and accrued liabilities (143)   (143)        
Accrued compensation and employee benefits 0   0        
Accrued income taxes 0   0        
Dividends payable 0   0        
Total current liabilities (143)   (143)        
Fiduciary liabilities 0   0        
Less – cash and investments held in a fiduciary capacity 0   0        
Fiduciary Liabilities, Net, Noncurrent 0   0        
Long-term debt 0   0        
Pension, post-retirement and post-employment benefits 0   0        
Liabilities for errors and omissions 0   0        
Other liabilities (24)   (24)        
Equity [Abstract]              
Total equity (415)   (415)        
Total liabilities and stockholders' equity $ (582)   (582)        
Statement of Cash Flows [Abstract]              
Net income before non-controlling interests     (51)        
Depreciation and amortization of fixed assets and capitalized software     0        
Amortization of intangible assets     0        
Adjustments and payments related to contingent consideration liability     0        
Provision for deferred income taxes     0        
Loss (gain) on investments     0        
(Gain) loss on disposition of assets     0        
Share-based compensation expense     0        
Change in fair value of acquisition related FX contract     0        
Net receivables     107        
Other current assets     (28)        
Other assets     (6)        
Accounts payable and accrued liabilities     (21)        
Accrued compensation and employee benefits     0        
Accrued income taxes     0        
Contributions to pension and other benefit plans in excess of current year expense/credit     0        
Other liabilities     (1)        
Effect of exchange rate changes     0        
Net cash provided by operations     $ 0