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Summary of Significant Accounting Policies (Narratives) (Details)
3 Months Ended 12 Months Ended
Dec. 31, 2017
USD ($)
shares
Sep. 30, 2017
USD ($)
Jun. 30, 2017
USD ($)
Mar. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
shares
Sep. 30, 2016
USD ($)
Jun. 30, 2016
USD ($)
Mar. 31, 2016
USD ($)
Dec. 31, 2017
USD ($)
segment
shares
Dec. 31, 2016
USD ($)
shares
Dec. 31, 2015
USD ($)
shares
Mar. 31, 2018
USD ($)
Jan. 01, 2018
USD ($)
Schedule of Equity Method Investments [Line Items]                          
Number of business segments | segment                 2        
Uncollected premiums and claims, net of related payables $ 6,800,000,000       $ 7,000,000,000       $ 6,800,000,000 $ 7,000,000,000      
Restricted cash and cash equivalents 187,000,000               187,000,000        
Investment income (less than)                 15,000,000 1,000,000 $ 38,000,000    
Indefinite-lived intangible assets 0       0       0 0      
Capitalized computer software costs 488,000,000       482,000,000       488,000,000 482,000,000      
Capitalized computer software costs accumulated amortization $ 1,300,000,000       $ 1,100,000,000       $ 1,300,000,000 $ 1,100,000,000      
Stock options outstanding (in shares) | shares 10,200,702       13,242,529       10,200,702 13,242,529 14,800,000    
Retained earnings $ 13,140,000,000       $ 12,388,000,000       $ 13,140,000,000 $ 12,388,000,000      
Operating Income (Loss) 686,000,000 $ 535,000,000 $ 701,000,000 $ 749,000,000 $ 580,000,000 $ 517,000,000 $ 661,000,000 $ 673,000,000 2,655,000,000 2,431,000,000 $ 2,184,000,000    
Effective income tax rate reconciliation, share-based compensation, excess tax benefit, amount                 79,000,000        
Adjustments to additional paid in capital, income tax benefit from share-based compensation                   44,000,000 53,000,000    
Mercer Consulting Group                          
Schedule of Equity Method Investments [Line Items]                          
Assets in trusts or funds for management or trustee fee 227,000,000,000               $ 227,000,000,000        
Minimum | Software Development                          
Schedule of Equity Method Investments [Line Items]                          
Property, plant and equipment, useful life                 3 years        
Maximum | Software Development                          
Schedule of Equity Method Investments [Line Items]                          
Property, plant and equipment, useful life                 10 years        
Risk and Insurance Services Segment                          
Schedule of Equity Method Investments [Line Items]                          
Interest income, fiduciary assets                 $ 39,000,000 26,000,000 21,000,000    
Consulting Segment                          
Schedule of Equity Method Investments [Line Items]                          
Interest income, fiduciary assets                 $ 4,000,000 $ 3,000,000 $ 4,000,000    
Customer Lists | Minimum                          
Schedule of Equity Method Investments [Line Items]                          
Intangible asset useful life                 10 years        
Customer Lists | Maximum                          
Schedule of Equity Method Investments [Line Items]                          
Intangible asset useful life                 15 years        
Previously Reported                          
Schedule of Equity Method Investments [Line Items]                          
Retained earnings 325,000,000               $ 325,000,000        
Forecast                          
Schedule of Equity Method Investments [Line Items]                          
Cumulative effect of new accounting principle in period of adoption                       $ 15,000,000  
Retained earnings                         $ 425,000,000
Retained Earnings                          
Schedule of Equity Method Investments [Line Items]                          
Cumulative effect of new accounting principle in period of adoption $ 14,000,000               $ 14,000,000