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New Accounting Guidance - ASC 606 (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Jan. 01, 2018
Dec. 31, 2017
Dec. 31, 2016
Revenues [Abstract]          
Revenue $ 4,000 $ 3,503      
Expense:          
Compensation and benefits 2,224 2,005      
Other operating expenses 868 749      
Operating expenses 3,092 2,754      
Operating income 908 749      
Other net benefit credits 66 60      
Interest income 3 2      
Interest expense (61) (58)      
Income before income taxes 916 753      
Income tax expense 220 175      
Net Income Before Non-Controlling Interests 690 569      
Less: Net income attributable to non-controlling interests 6 9      
Net income attributable to the Company 690 569      
Assets          
Cash and cash equivalents 1,168 930   $ 1,205 $ 1,026
Net receivables 4,562   $ 4,201 4,133  
Other current assets 540   542 224  
Total current assets 6,270     5,562  
Goodwill and intangible assets 9,194     9,089  
Fixed assets, net 713     712  
Pension related assets 1,857     1,693  
Deferred tax assets 554   552 669  
Total assets 21,379     20,429  
Liabilities          
Short-term debt 512     262  
Accounts payable and accrued liabilities 2,343   2,205 2,083  
Accrued compensation and employee benefits 813     1,718  
Accrued income taxes 261     199  
Dividends payable 193     0  
Total current liabilities 4,122     4,262  
Fiduciary liabilities 5,140     4,847  
Less – cash and investments held in a fiduciary capacity (5,140)     (4,847)  
Fiduciary Liabilities, Net, Noncurrent 0     0  
Long-term debt 5,815     5,225  
Pension, post-retirement and post-employment benefits 1,842     1,888  
Liabilities for errors and omissions 312     301  
Other liabilities 1,267   1,334 1,311  
Equity [Abstract]          
Retained earnings 13,812   13,504 13,140  
Total equity 8,021 6,619   7,442  
Total liabilities and stockholders' equity 21,379     $ 20,429  
Statement of Cash Flows [Abstract]          
Net income before non-controlling interests 696 578      
Depreciation and amortization of fixed assets and capitalized software 80 80      
Amortization of intangible assets 45 40      
Adjustments and payments related to contingent consideration liability (5) (20)      
Provision for deferred income taxes 11 25      
(Gain) loss on disposition of assets (1) 6      
Share-based compensation expense 50 42      
Net receivables (357) (146)      
Other current assets 2 (43)      
Other assets (32) (25)      
Accounts payable and accrued liabilities 135 60      
Accrued compensation and employee benefits (905) (888)      
Accrued income taxes 61 56      
Contributions to pension and other benefit plans in excess of current year expense/credit (96) (106)      
Other liabilities 17 (46)      
Effect of exchange rate changes (65) (12)      
Net cash used for operations (364) $ (399)      
Accounting Standards Update 2014-09          
Revenues [Abstract]          
Revenue 4,000        
Expense:          
Compensation and benefits 2,224        
Other operating expenses 868        
Operating expenses 3,092        
Operating income 908        
Other net benefit credits 66        
Interest income 3        
Interest expense (61)        
Income before income taxes 916        
Income tax expense 220        
Net Income Before Non-Controlling Interests 696        
Less: Net income attributable to non-controlling interests 6        
Net income attributable to the Company 690        
Assets          
Cash and cash equivalents 1,168        
Net receivables 4,562   68    
Other current assets 540   318    
Total current assets 6,270        
Goodwill and intangible assets 10,450        
Fixed assets, net 713        
Pension related assets 1,857        
Deferred tax assets 554   (103)    
Other assets 1,535        
Total assets 21,379        
Liabilities          
Short-term debt 512        
Accounts payable and accrued liabilities 2,343   122    
Accrued compensation and employee benefits 813        
Accrued income taxes 261        
Dividends payable 193        
Total current liabilities 4,122        
Fiduciary liabilities 5,140        
Less – cash and investments held in a fiduciary capacity 5,140        
Fiduciary Liabilities, Net, Noncurrent 0        
Long-term debt 5,815        
Pension, post-retirement and post-employment benefits 1,842        
Liabilities for errors and omissions 312        
Other liabilities 1,267   23    
Equity [Abstract]          
Retained earnings 364   $ 364    
Total equity 8,021        
Total liabilities and stockholders' equity 21,379        
Statement of Cash Flows [Abstract]          
Net income before non-controlling interests 696        
Depreciation and amortization of fixed assets and capitalized software 80        
Amortization of intangible assets 45        
Adjustments and payments related to contingent consideration liability (5)        
Provision for deferred income taxes 11        
(Gain) loss on disposition of assets (1)        
Share-based compensation expense 50        
Net receivables (357)        
Other current assets 2        
Other assets (32)        
Accounts payable and accrued liabilities 135        
Accrued compensation and employee benefits (905)        
Accrued income taxes 61        
Contributions to pension and other benefit plans in excess of current year expense/credit (96)        
Other liabilities 17        
Effect of exchange rate changes (65)        
Net cash used for operations (364)        
Calculated under Revenue Guidance in Effect before Topic 606 | Accounting Standards Update 2014-09          
Revenues [Abstract]          
Revenue 3,839        
Expense:          
Compensation and benefits 2,164        
Other operating expenses 868        
Operating expenses 3,032        
Operating income 807        
Other net benefit credits 66        
Interest income 3        
Interest expense (61)        
Income before income taxes 815        
Income tax expense 194        
Net Income Before Non-Controlling Interests 621        
Less: Net income attributable to non-controlling interests 6        
Net income attributable to the Company 615        
Assets          
Cash and cash equivalents 1,168        
Net receivables 4,320        
Other current assets 246        
Total current assets 5,734        
Goodwill and intangible assets 10,450        
Fixed assets, net 713        
Pension related assets 1,857        
Deferred tax assets 673        
Other assets 1,304        
Total assets 20,731        
Liabilities          
Short-term debt 512        
Accounts payable and accrued liabilities 2,167        
Accrued compensation and employee benefits 813        
Accrued income taxes 261        
Dividends payable 193        
Total current liabilities 3,946        
Fiduciary liabilities 5,140        
Less – cash and investments held in a fiduciary capacity 5,140        
Fiduciary Liabilities, Net, Noncurrent 0        
Long-term debt 5,815        
Pension, post-retirement and post-employment benefits 1,842        
Liabilities for errors and omissions 312        
Other liabilities 1,234        
Equity [Abstract]          
Total equity 7,582        
Total liabilities and stockholders' equity 20,731        
Statement of Cash Flows [Abstract]          
Net income before non-controlling interests 621        
Depreciation and amortization of fixed assets and capitalized software 80        
Amortization of intangible assets 45        
Adjustments and payments related to contingent consideration liability (5)        
Provision for deferred income taxes 11        
(Gain) loss on disposition of assets (1)        
Share-based compensation expense 50        
Net receivables (183)        
Other current assets (22)        
Other assets (43)        
Accounts payable and accrued liabilities 81        
Accrued compensation and employee benefits (905)        
Accrued income taxes 61        
Contributions to pension and other benefit plans in excess of current year expense/credit (96)        
Other liabilities 7        
Effect of exchange rate changes (65)        
Net cash used for operations (364)        
Difference between Revenue Guidance in Effect before and after Topic 606 | Accounting Standards Update 2014-09          
Revenues [Abstract]          
Revenue (161)        
Expense:          
Compensation and benefits (60)        
Other operating expenses 0        
Operating expenses (60)        
Operating income (101)        
Other net benefit credits 0        
Interest income 0        
Interest expense 0        
Income before income taxes (101)        
Income tax expense (26)        
Net Income Before Non-Controlling Interests (75)        
Less: Net income attributable to non-controlling interests 0        
Net income attributable to the Company (75)        
Assets          
Cash and cash equivalents 0        
Net receivables (242)        
Other current assets (294)        
Total current assets (536)        
Goodwill and intangible assets 0        
Fixed assets, net 0        
Pension related assets 0        
Deferred tax assets 119        
Other assets (231)        
Total assets (648)        
Liabilities          
Short-term debt 0        
Accounts payable and accrued liabilities (176)        
Accrued compensation and employee benefits 0        
Accrued income taxes 0        
Dividends payable 0        
Total current liabilities (176)        
Fiduciary liabilities 0        
Less – cash and investments held in a fiduciary capacity 0        
Fiduciary Liabilities, Net, Noncurrent 0        
Long-term debt 0        
Pension, post-retirement and post-employment benefits 0        
Liabilities for errors and omissions 0        
Other liabilities (33)        
Equity [Abstract]          
Total equity (439)        
Total liabilities and stockholders' equity (648)        
Statement of Cash Flows [Abstract]          
Net income before non-controlling interests (75)        
Depreciation and amortization of fixed assets and capitalized software 0        
Amortization of intangible assets 0        
Adjustments and payments related to contingent consideration liability 0        
Provision for deferred income taxes 0        
(Gain) loss on disposition of assets 0        
Share-based compensation expense 0        
Net receivables 174        
Other current assets (24)        
Other assets (11)        
Accounts payable and accrued liabilities (54)        
Accrued compensation and employee benefits 0        
Accrued income taxes 0        
Contributions to pension and other benefit plans in excess of current year expense/credit 0        
Other liabilities (10)        
Effect of exchange rate changes 0        
Net cash used for operations $ 0