Consolidated Statements of Cash Flows (USD $) In Millions, unless otherwise specified	9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013
Operating cash flows:
Net income before non-controlling interests	$ 1,198	$ 1,078
Adjustments to reconcile net income to cash provided by operations:
Depreciation and amortization of fixed assets and capitalized software	225	213
Amortization of intangible assets	64	53
Intangible asset impairment	0	5
Adjustments to acquisition related contingent consideration liability	5	16
Provision for deferred income taxes	103	137
Gain on investments	(37)	(58)
Loss on disposition of assets	4	1
Share based compensation expense	74	100
Changes in assets and liabilities:
Net receivables	(182)	(229)
Other current assets	(19)	(71)
Other assets	16	(60)
Accounts payable and accrued liabilities	(53)	47
Accrued compensation and employee benefits	(128)	(279)
Accrued income taxes	59	39
Contributions to pension and other benefit plans in excess of current year expense/credit	(141)	(400)
Other liabilities	(75)	(15)
Effect of exchange rate changes	28	(2)
Net cash provided by operations	1,141	575
Financing cash flows:
Purchase of treasury shares	(600)	(400)
Proceeds from debt	1,393	546
Repayments of debt	(327)	(257)
Shares withheld for taxes on vested units – treasury shares	(56)	(74)
Issuance of common stock from treasury shares	190	254
Payments of contingent consideration for acquisitions	(28)	(8)
Distributions of non-controlling interests	(13)	(17)
Dividends paid	(429)	(394)
Net cash provided by (used for) financing activities	130	(350)
Investing cash flows:
Capital expenditures	(285)	(288)
Net (purchases) sales of long-term investments	(117)	90
Proceeds from sales of fixed assets	2	2
Dispositions	0	3
Acquisitions	(416)	(108)
Other, net	0	2
Net cash used for investing activities	(816)	(299)
Effect of exchange rate changes on cash and cash equivalents	(109)	(53)
Increase (decrease) in cash and cash equivalents	346	(127)
Cash and cash equivalents at beginning of period	2,303	2,301
Cash and cash equivalents at end of period	$ 2,649	$ 2,174