Consolidated Statements of Cash Flows (USD $) In Millions, unless otherwise specified	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Operating cash flows:
Net income before non-controlling interests	$ 456	$ 424
Adjustments to reconcile net income to cash provided by operations:
Depreciation and amortization of fixed assets and capitalized software	75	69
Amortization of intangible assets	22	18
Adjustments to acquisition related contingent consideration liability	(6)	1
Provision for deferred income taxes	59	51
Gain on investments	(13)	(21)
Loss on disposition of assets	1	2
Share based compensation expense	33	42
Changes in assets and liabilities:
Net receivables	(150)	(120)
Other current assets	(35)	(54)
Other assets	33	(14)
Accounts payable and accrued liabilities	47	53
Accrued compensation and employee benefits	(764)	(727)
Accrued income taxes	28	39
Contributions to pension and other benefit plans in excess of current year expense/credit	(93)	(350)
Other liabilities	(85)	(42)
Effect of exchange rate changes	12	36
Net cash used for operations	(380)	(593)
Financing cash flows:
Purchase of treasury shares	(100)	(100)
Net increase in commercial paper	100	0
Proceeds from debt	0	50
Repayments of debt	(3)	(252)
Shares withheld for taxes on vested units – treasury shares	(49)	(65)
Issuance of common stock from treasury shares	92	135
Payments of contingent consideration for acquisitions	(20)	(3)
Distributions of non-controlling interests	(1)	(2)
Dividends paid	(137)	(127)
Net cash used for financing activities	(118)	(364)
Investing cash flows:
Capital expenditures	(99)	(88)
Net sales of long-term investments	0	92
Proceeds from sales of fixed assets	1	1
Dispositions	0	3
Acquisitions	(319)	(1)
Other, net	1	1
Net cash (used for) provided by investing activities	(416)	8
Effect of exchange rate changes on cash and cash equivalents	(9)	(89)
Decrease in cash and cash equivalents	(923)	(1,038)
Cash and cash equivalents at beginning of period	2,303	2,301
Cash and cash equivalents at end of period	$ 1,380	$ 1,263