Consolidated Balance Sheets (USD $) In Millions, unless otherwise specified	Mar. 31, 2014	Dec. 31, 2013
Current assets:
Cash and cash equivalents	$ 1,380	$ 2,303
Receivables
Commissions and fees	3,209	3,065
Advanced premiums and claims	55	61
Other	300	282
Gross receivables	3,564	3,408
Less-allowance for doubtful accounts and cancellations	(102)	(98)
Net receivables	3,462	3,310
Current deferred tax assets	484	482
Other current assets	237	205
Total current assets	5,563	6,300
Goodwill and intangible assets	7,799	7,365
Fixed assets (net of accumulated depreciation and amortization of $1,616 at March 31, 2014 and $1,597 at December 31, 2013)	825	828
Pension related assets	889	979
Deferred tax assets	564	626
Other assets	937	882
Total assets	16,577	16,980
Current liabilities:
Short-term debt	432	334
Accounts payable and accrued liabilities	1,895	1,861
Accrued compensation and employee benefits	701	1,466
Accrued income taxes	176	148
Dividends payable	139
Total current liabilities	3,343	3,809
Fiduciary liabilities	4,814	4,234
Less – cash and investments held in a fiduciary capacity	(4,814)	(4,234)
Net fiduciary assets	0	0
Long-term debt	2,619	2,621
Pension, post-retirement and post-employment benefits	1,135	1,150
Liabilities for errors and omissions	354	373
Other liabilities	1,083	1,052
Commitments and contingencies
Equity:
Preferred stock, $1 par value, authorized 6,000,000 shares, none issued	0	0
Common stock, $1 par value, authorized 1,600,000,000 shares, issued 560,641,640 shares at March 31, 2014 and December 31, 2013	561	561
Additional paid-in capital	909	1,028
Retained earnings	9,620	9,452
Accumulated other comprehensive loss	(2,708)	(2,621)
Non-controlling interests	82	70
Stockholders' equity before treasury stock	8,464	8,490
Less – treasury shares, at cost, 11,358,687 shares at March 31, 2014 and 13,882,204 shares at December 31, 2013	(421)	(515)
Total equity	8,043	7,975
Total liabilities and stockholders' equity	$ 16,577	$ 16,980