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Reinsurance (Reinsurance amounts recorded on the Consolidated Statement of Comprehensive Income (Loss)) (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Notes to Financial Statements [Abstract]      
Direct insurance premiums and fee income $ 9,064us-gaap_DirectPremiumsWritten $ 8,023us-gaap_DirectPremiumsWritten $ 7,379us-gaap_DirectPremiumsWritten
Reinsurance assumed 7us-gaap_AssumedPremiumsWritten 8us-gaap_AssumedPremiumsWritten 9us-gaap_AssumedPremiumsWritten
Reinsurance ceded (1,410)us-gaap_CededPremiumsWritten (1,275)us-gaap_CededPremiumsWritten (1,190)us-gaap_CededPremiumsWritten
Total insurance premiums and fee income 7,661us-gaap_PremiumsWrittenNet 6,756us-gaap_PremiumsWrittenNet 6,198us-gaap_PremiumsWrittenNet
Direct insurance benefits 6,127us-gaap_PolicyholderBenefitsAndClaimsIncurredGross 5,487us-gaap_PolicyholderBenefitsAndClaimsIncurredGross 5,095us-gaap_PolicyholderBenefitsAndClaimsIncurredGross
Reinsurance recoveries netted against benefits (1,448)us-gaap_ReinsuranceCostsAndRecoveriesNet (1,625)us-gaap_ReinsuranceCostsAndRecoveriesNet (1,554)us-gaap_ReinsuranceCostsAndRecoveriesNet
Total benefits $ 4,679us-gaap_PolicyholderBenefitsAndClaimsIncurredNet $ 3,862us-gaap_PolicyholderBenefitsAndClaimsIncurredNet $ 3,541us-gaap_PolicyholderBenefitsAndClaimsIncurredNet