8-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): May 11, 2023

KELLY SERVICES, INC.

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(Exact name of Registrant as specified in its charter)

Delaware	0-1088	38-1510762
(State or other jurisdiction	(Commission	(IRS Employer
of incorporation)	File Number)	Identification No.)

999 West Big Beaver Road, Troy, Michigan 48084

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(Address of principal executive offices) (Zip Code)

(248) 362-4444

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(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbols	Name of each exchange on which registered
Class A Common	KELYA	NASDAQ Global Market
Class B Common	KELYB	NASDAQ Global Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

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Item 2.02. Results of Operations and Financial Condition

Kelly Services, Inc. (the “Company”) today released financial information containing highlighted financial data for the three months ended April 2, 2023. A copy of the press release is attached as Exhibit 99.1 to this Current Report on Form 8-K and incorporated herein by reference.

Item 9.01. Financial Statements and Exhibits

(d) Exhibits

Exhibit No.	Description
99.1	Press Release dated May 11, 2023.
99.2	Presentation materials for May 11, 2023 conference call.
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

 

	KELLY SERVICES, INC.
May 11, 2023
	/s/ Olivier G. Thirot Olivier G. Thirot Executive Vice President and Chief Financial Officer (Principal Financial Officer)

 

May 11, 2023
	/s/ Laura S. Lockhart Laura S. Lockhart  Vice President, Corporate Controller and Chief Accounting Officer (Principal Accounting Officer)

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EXHIBIT INDEX

  

Exhibit No.	Description
99.1	Press Release dated May 11, 2023.
99.2	Presentation materials for May 11, 2023 conference call.
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

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EX-99.1

Exhibit 99.1

Kelly Reports

First-Quarter 2023 Earnings

•Q1 revenue down 2.2%; down 1.4% in constant currency; organic revenue nearly flat (down 0.5% in constant currency)

•Q1 gross profit down 1.7%; down 0.8% in constant currency; delivered continued improvement in GP rate, 20.0%, up 10 bps year-over-year

•Q1 operating earnings of $10.7 million, including a $5.7 million restructuring charge, or $16.4 million on an adjusted basis

•Initiated a comprehensive business transformation program to significantly improve EBITDA margin

TROY, Mich., (May 11, 2023) – Kelly (Nasdaq: KELYA, KELYB), a leading specialty talent solutions provider, today announced results for the first quarter of 2023.

Peter Quigley, president and chief executive officer, announced revenue for the first quarter of 2023 totaled $1.3 billion, a 2.2% decrease, or 1.4% decrease in constant currency, compared to the corresponding quarter of 2022, with organic, constant currency revenue down 0.5%. Year-over-year revenue trends were impacted by foreign currency headwinds and the impact of the sale of Russian operations in July 2022. Year-over-year results in the quarter also reflect the impact of the 2022 acquisitions of RocketPower, a recruitment process outsourcing firm, and Pediatric Therapeutic Services, a specialty firm providing in-school therapy services.

“Taking into account well recognized macroeconomic headwinds, we delivered solid results as our specialty solutions proved more resilient than others. Our Education segment and our more profitable outcome-based solutions in both P&I and SET continued to deliver solid growth, while, as expected, our staffing businesses faced decreased demand in this environment,” said Quigley.

Kelly reported operating earnings in the first quarter of 2023 of $10.7 million, compared to earnings of $23.4 million reported in the first quarter of 2022. Earnings in the first quarter of 2023 included a $5.7 million restructuring charge. The restructuring charge reflects cost management actions in response to the current demand levels and to reposition the Professional & Industrial staffing business to better capitalize on opportunities in local markets. Excluding the restructuring charge, adjusted earnings from operations were $16.4 million. Earnings in the first quarter of 2022 included a $0.9 million gain on sale of assets and adjusted earnings were $22.5 million. Adjusted earnings declined year-over-year primarily as a result of lower revenues.

Earnings per share in the first quarter of 2023 were $0.29 compared to a loss per share of $1.23 in the first quarter of 2022. Included in the earnings per share in the first quarter of 2023 is an $0.11 per share restructuring charge, net of tax. Included in the first quarter of 2022 is a $1.69 loss per share, net of tax, on the sale of Kelly’s investment in Persol Holdings common shares and related transactions, partially offset by a $0.02 per share gain on sale of real property, net of tax. On an adjusted basis, earnings per share were $0.40 in the first quarter of 2023, a decline of 9% from $0.44 per share in the corresponding quarter of 2022.

As Kelly approaches the three-year anniversary of its operating model, Quigley went on to introduce a new phase in the company’s journey toward profitable growth. “We have made progress on our growth journey. Now, with an eye to the future, we are taking a bold approach to accelerate profitable growth. I’ve established a Transformation Management Office reporting directly to me and engaged an expert consulting firm to support our aggressive ambitions to create structural improvements in our business designed to convert our revenue and gross margin gains to significantly improve our EBITDA.” Quigley noted that regular progress updates will be provided starting in August.

Kelly also reported that on May 9, its board of directors declared a dividend of $0.075 per share. The dividend is payable on June 6, 2023, to shareholders of record as of the close of business on May 22, 2023.

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In conjunction with its first-quarter earnings release, Kelly has published a financial presentation on the Investor Relationspage of its public website and will host a conference call at 9 a.m. ET onMay 11 to review the results and answer questions. The call may be accessed in one of the following ways:

Via the Internet:

Kellyservices.com

Via the Telephone

(877) 692-8955 (toll free) or (234) 720-6979 (caller paid)

Enter access code 5728672

After the prompt, please enter “#”

A recording of the conference call will be available after 2:30 p.m. ET on May 11, 2023, at (866) 207-1041 (toll-free) and (402) 970-0847 (caller-paid). The access code is 4789007#. The recording will also be available at kellyservices.com during this period.

This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These factors include, but are not limited to, changing market and economic conditions, the impact of the novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, disruption in the labor market and weakened demand for human capital resulting from technological advances, competition law risks, the impact of changes in laws and regulations (including federal, state and international tax laws), unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, or the risk of additional tax liabilities in excess of our estimates, our ability to achieve our business strategy, our ability to successfully develop new service offerings, material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with government or government contractors, the risk of damage to our brands, our exposure to risks associated with services outside traditional staffing, including business process outsourcing, services of licensed professionals and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, our ability to effectively implement and manage our information technology strategy, the risks associated with past and future acquisitions, including risk of related impairment of goodwill and intangible assets, exposure to risks associated with certain equity investments, including with strategic partners, risks associated with conducting business in foreign countries, including foreign currency fluctuations, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, our ability to sustain critical business applications through our key data centers, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyberattacks or other breaches of network or information technology security, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this release and in the Company’s filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we undertake no duty to update any forward-looking statement to conform the statement to actual results or changes in the Company’s expectations.

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About Kelly®

Kelly Services, Inc. (Nasdaq: KELYA, KELYB) helps companies recruit and manage skilled workers and helps job seekers find great work. Since inventing the staffing industry in 1946, we have become experts in the many industries and local and global markets we serve. With a network of suppliers and partners around the world, we connect more than 450,000 people with work every year. Our suite of outsourcing and consulting services ensures companies have the people they need, when and where they are needed most. Headquartered in Troy, Michigan, we empower businesses and individuals to access limitless opportunities in industries such as science, engineering, technology, education, manufacturing, retail, finance, and energy. Revenue in 2022 was $5.0 billion. Learn more at kellyservices.com.

KLYA-FIN

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MEDIA CONTACT:	ANALYST CONTACT:
Jane Stehney	James Polehna
(248) 765-6864	(248) 244-4586
stehnja@kellyservices.com	james.polehna@kellyservices.com

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KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 13 WEEKS ENDED APRIL 2, 2023 AND APRIL 3, 2022
(UNAUDITED)
(In millions of dollars except per share data)
								%		CC %
		2023		2022		Change		Change		Change
Revenue from services	$	1,268.3	$	1,296.4	$	(28.1)		(2.2)	%	(1.4)	%
Cost of services		1,014.2		1,037.8		(23.6)		(2.3)
Gross profit		254.1		258.6		(4.5)		(1.7)		(0.8)
Selling, general and administrative expenses		243.4		236.1		7.3		3.1		3.8
Gain on sale of assets		—		(0.9)		0.9		NM
Earnings (loss) from operations		10.7		23.4		(12.7)		(54.4)
Loss on investment in Persol Holdings		—		(67.2)		67.2		NM
Loss on currency translation from liquidation of subsidiary(1)		—		(20.4)		20.4		NM
Other income (expense), net		2.0		2.8		(0.8)		(27.5)
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate		12.7		(61.4)		74.1		NM
Income tax expense (benefit)		1.8		(13.0)		14.8		113.5
Net earnings (loss) before equity in net earnings (loss) of affiliate		10.9		(48.4)		59.3		NM
Equity in net earnings (loss) of affiliate		—		0.8		(0.8)		NM
Net earnings (loss)	$	10.9	$	(47.6)	$	58.5		NM
Basic earnings (loss) per share	$	0.29	$	(1.23)	$	1.52		NM
Diluted earnings (loss) per share	$	0.29	$	(1.23)	$	1.52		NM
STATISTICS:
Permanent placement revenue (included in revenue from services)	$	17.5	$	26.6	$	(9.1)		(34.2)	%	(33.3)	%
Gross profit rate		20.0	%	19.9	%	0.1	pts.
Conversion rate		4.2	%	9.1	%	(4.9)	pts.
Adjusted EBITDA	$	25.9	$	30.7	$	(4.8)
Adjusted EBITDA margin		2.0	%	2.4	%	(0.4)	pts.
Effective income tax rate		13.9	%	21.2	%	(7.3)	pts.
Average number of shares outstanding (millions):
Basic		37.1		38.6
Diluted		37.4		38.6

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KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
		First Quarter
							%		CC %
		2023			2022		Change		Change
Professional & Industrial
Revenue from services	$	389.8		$	444.3		(12.3)	%	(11.7)	%
Gross profit		69.8			83.1		(15.9)		(15.3)
SG&A expenses excluding restructuring charges		64.5			71.1		(9.2)		(8.8)
Restructuring charges		3.0			0.3		NM		NM
Total SG&A expenses		67.5			71.4		(5.4)		(5.0)
Earnings (loss) from operations		2.3			11.7		(80.0)
Earnings (loss) from operations excluding restructuring charges		5.3			12.0		(55.5)
Gross profit rate		17.9	%		18.7	%	(0.8)	pts.
Science, Engineering & Technology
Revenue from services	$	306.4		$	317.1		(3.4)	%	(3.2)	%
Gross profit		71.3			73.8		(3.5)		(3.4)
Total SG&A expenses		52.8			53.2		(0.9)		(0.8)
Earnings (loss) from operations		18.5			20.6		(10.2)
Gross profit rate		23.3	%		23.3	%	—	pts.
Education
Revenue from services	$	249.4		$	173.4		43.9	%	43.9	%
Gross profit		39.3			26.6		47.8		47.8
Total SG&A expenses		23.8			18.6		28.2		28.2
Earnings (loss) from operations		15.5			8.0		93.6
Gross profit rate		15.8	%		15.3	%	0.5	pts.
Outsourcing & Consulting
Revenue from services	$	114.6		$	109.1		5.0	%	6.4	%
Gross profit		41.6			37.3		11.4		13.7
Total SG&A expenses		40.5			34.3		18.0		19.0
Earnings (loss) from operations		1.1			3.0		(63.7)
Gross profit rate		36.3	%		34.2	%	2.1	pts.
International
Revenue from services	$	211.8		$	252.8		(16.2)	%	(13.8)	%
Gross profit		32.1			37.8		(14.9)		(12.2)
Total SG&A expenses		32.4			33.2		(2.3)		0.5
Earnings (loss) from operations		(0.3)			4.6		NM
Gross profit rate		15.2	%		15.0	%	0.2	pts.

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KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(In millions of dollars)
		April 2, 2023		January 1, 2023		April 3, 2022
Current Assets
Cash and equivalents	$	111.7	$	153.7	$	230.3
Trade accounts receivable, less allowances of
$11.0, $11.2, and $12.2, respectively		1,438.5		1,491.6		1,523.8
Prepaid expenses and other current assets		82.3		69.9		72.2
Total current assets		1,632.5		1,715.2		1,826.3
Noncurrent Assets
Property and equipment, net		28.6		27.8		32.0
Operating lease right-of-use assets		65.0		66.8		71.8
Deferred taxes		301.9		299.7		303.6
Goodwill, net		151.1		151.1		155.8
Other assets		409.5		403.2		396.1
Total noncurrent assets		956.1		948.6		959.3
Total Assets	$	2,588.6	$	2,663.8	$	2,785.6
Current Liabilities
Short-term borrowings	$	—	$	0.7	$	0.2
Accounts payable and accrued liabilities		684.7		723.3		711.6
Operating lease liabilities		14.3		14.7		16.1
Accrued payroll and related taxes		275.9		315.8		338.9
Accrued workers' compensation and other claims		23.1		22.9		20.4
Income and other taxes		52.9		51.4		109.1
Total current liabilities		1,050.9		1,128.8		1,196.3
Noncurrent Liabilities
Operating lease liabilities		53.4		55.0		58.7
Accrued workers' compensation and other claims		41.0		40.7		36.4
Accrued retirement benefits		184.6		174.1		205.1
Other long-term liabilities		10.9		11.0		15.6
Total noncurrent liabilities		289.9		280.8		315.8
Stockholders' Equity
Common stock		38.5		38.5		38.5
Treasury stock		(35.3)		(20.1)		(13.0)
Paid-in capital		26.4		28.0		22.8
Earnings invested in the business		1,224.4		1,216.3		1,239.9
Accumulated other comprehensive income (loss)		(6.2)		(8.5)		(14.7)
Total stockholders' equity		1,247.8		1,254.2		1,273.5
Total Liabilities and Stockholders' Equity	$	2,588.6	$	2,663.8	$	2,785.6
STATISTICS:
Working Capital	$	581.6	$	586.4	$	630.0
Current Ratio		1.6		1.5		1.5
Debt-to-capital %		0.0	%	0.1	%	0.0	%
Global Days Sales Outstanding		59		61		62
Year-to-Date Free Cash Flow	$	(17.9)	$	(88.3)	$	(107.8)

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KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES BY GEOGRAPHY
(UNAUDITED)
(In millions of dollars)
		First Quarter
					%		CC %
		2023		2022	Change		Change
Americas
United States	$	959.2	$	956.6	0.3	%	0.3	%
Canada		44.9		39.1	14.6		22.4
Puerto Rico		26.9		27.6	(2.3)		(2.3)
Mexico		16.7		10.3	61.6		47.0
Total Americas Region		1,047.7		1,033.6	1.4		1.5
Europe
Switzerland		52.9		55.0	(3.7)		(3.6)
France		47.8		54.6	(12.6)		(8.7)
Portugal		44.4		41.9	6.0		10.8
Italy		16.9		19.5	(13.3)		(9.6)
Russia		—		29.7	(100.0)		(100.0)
Other		47.7		51.3	(6.9)		(0.3)
Total Europe Region		209.7		252.0	(16.8)		(13.4)
Total Asia-Pacific Region		10.9		10.8	0.7		6.5
Total Kelly Services, Inc.	$	1,268.3	$	1,296.4	(2.2)	%	(1.4)	%

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KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE 13 WEEKS ENDED APRIL 2, 2023 AND APRIL 3, 2022
(UNAUDITED)
(In millions of dollars)
		2023		2022
Cash flows from operating activities:
Net earnings (loss)	$	10.9	$	(47.6)
Adjustments to reconcile net earnings (loss) to net cash from operating activities:
Depreciation and amortization		8.4		7.5
Operating lease asset amortization		4.3		5.0
Provision for credit losses and sales allowances		0.4		0.8
Stock-based compensation		3.1		2.1
Gain on sale of equity securities		(2.0)		—
Loss on investment in Persol Holdings		—		67.2
Loss on currency translation from liquidation of subsidiary		—		20.4
Gain on foreign currency remeasurement		—		(5.5)
Gain on sale of assets		—		(0.9)
Equity in net (earnings) loss of PersolKelly Pte. Ltd.		—		(0.8)
Other, net		(0.3)		1.7
Changes in operating assets and liabilities, net of acquisitions		(38.3)		(156.0)
Net cash used in operating activities		(13.5)		(106.1)
Cash flows from investing activities:
Capital expenditures		(4.4)		(1.7)
Proceeds from sale of assets		—		0.9
Acquisition of companies, net of cash received		—		(58.3)
Proceeds from sale of Persol Holdings investment		—		196.9
Proceeds from sale of equity method investment		—		119.5
Proceeds from equity securities		2.0		—
Other investing activities		0.2		(0.2)
Net cash (used in) from investing activities		(2.2)		257.1
Cash flows from financing activities:
Net change in short-term borrowings		(0.7)		0.2
Financing lease payments		(0.4)		(0.3)
Dividend payments		(2.8)		(1.9)
Payments of tax withholding for stock awards		(1.2)		(0.8)
Buyback of common shares		(18.3)		(27.2)
Contingent consideration payments		(1.4)		(0.7)
Net cash used in financing activities		(24.8)		(30.7)
Effect of exchange rates on cash, cash equivalents and restricted cash		(0.8)		(1.7)
Net change in cash, cash equivalents and restricted cash		(41.3)		118.6
Cash, cash equivalents and restricted cash at beginning of period		162.4		119.5
Cash, cash equivalents and restricted cash at end of period	$	121.1	$	238.1

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KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
FIRST QUARTER
(UNAUDITED)
(In millions of dollars)
	2023						2022
SG&A Expenses:	As Reported		Restructuring(4)		Adjusted		As Reported
Professional & Industrial	$	67.5	$	(3.0)	$	64.5	$	71.4
Science, Engineering & Technology	52.8		(0.5)		52.3		53.2
Education	23.8		(0.1)		23.7		18.6
Outsourcing & Consulting	40.5		(0.6)		39.9		34.3
International	32.4		(0.6)		31.8		33.2
Corporate	26.4		(0.9)		25.5		25.4
Total Company	$	243.4	$	(5.7)	$	237.7	$	236.1

	2023						2022
Earnings (loss) from Operations:	As Reported		Restructuring(4)		Adjusted		Adjusted
Professional & Industrial	$	2.3	$	3.0	$	5.3	$	11.7
Science, Engineering & Technology	18.5		0.5		19.0		20.6
Education	15.5		0.1		15.6		8.0
Outsourcing & Consulting	1.1		0.6		1.7		3.0
International	(0.3)		0.6		0.3		4.6
Corporate	(26.4)		0.9		(25.5)		(25.4)
Total Company	$	10.7	$	5.7	$	16.4	$	22.5

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KELLY SERVICES, INC. AND SUBSIDIARIES

RECONCILIATION OF NON-GAAP MEASURES

FIRST QUARTER

(UNAUDITED)

(In millions of dollars)

	2022
Earnings (loss) from Operations:	As Reported		Gain on sale of assets(3)		Adjusted
Professional & Industrial	$	11.7	$	—	$	11.7
Science, Engineering & Technology	20.6		—		20.6
Education	8.0		—		8.0
Outsourcing & Consulting	3.0		—		3.0
International	4.6		—		4.6
Corporate	(25.4)		—		(25.4)
Gain on sale of assets	0.9		(0.9)		—
Total Company	$	23.4	$	(0.9)	$	22.5

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KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
(In millions of dollars except per share data)
	First Quarter
	2023		2022
Income tax expense (benefit)	$	1.8	$	(13.0)
Taxes on investment in Persol Holdings(1)	—		18.4
Taxes on foreign currency matters(2)	—		(1.5)
Taxes on gain on sale of assets(3)	—		(0.2)
Taxes on restructuring charges(4)	1.4		—
Adjusted income tax expense (benefit)	$	3.2	$	3.7
	First Quarter
	2023		2022
Net earnings (loss)	$	10.9	$	(47.6)
Loss on investment in Persol Holdings, net of taxes(1)	—		48.8
Loss on foreign currency matters, net of taxes(2)	—		16.4
Gain on sale of assets, net of taxes(3)	—		(0.7)
Restructuring charges, net of taxes(4)	4.3		—
Adjusted net earnings	$	15.2	$	16.9
	First Quarter
	2023		2022
	Per Share
Net earnings (loss)	$	0.29	$	(1.23)
Loss on investment in Persol Holdings, net of taxes(1)	—		1.26
Loss on foreign currency matters, net of taxes(2)	—		0.43
Gain on sale of assets, net of taxes(3)	—		(0.02)
Restructuring charges, net of taxes(4)	0.11		—
Adjusted net earnings	$	0.40	$	0.44

Note: Earnings per share amounts for each quarter are required to be computed independently and may not equal the amounts computed for the total year.

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KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
(In millions of dollars)
	First Quarter
	2023			2022
Net earnings (loss)	$	10.9		$	(47.6)
Other (income) expense, net(2)	(2.0)			(2.8)
Income tax expense (benefit)	1.8			(13.0)
Depreciation and amortization	8.4			7.5
EBITDA	19.1			(55.9)
Equity in net (earnings) loss of affiliate	—			(0.8)
Loss on investment in Persol Holdings(1)	—			67.2
Loss on foreign currency matters(2)	—			20.4
Gain on sale of assets(3)	—			(0.9)
Restructuring(4)	5.7			—
Other, net(5)	1.1			0.7
Adjusted EBITDA	$	25.9		$	30.7
Adjusted EBITDA margin	2.0		%	2.4		%

12

KELLY SERVICES, INC. AND SUBSIDIARIES

RECONCILIATION OF NON-GAAP MEASURES

(UNAUDITED)

Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2023 restructuring charges, the 2022 sale of the Persol Holdings investment, the 2022 losses on the fair value changes of the investment in Persol Holdings, the 2022 losses on foreign currency matters, and the 2022 gain on sale of assets are useful to understand the Company's fiscal 2023 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance.

Management uses Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) and Adjusted EBITDA Margin (percent of total GAAP revenue) which Management believes is useful to compare operating performance compared to prior periods and uses it in conjunction with GAAP measures to assess performance. Our calculation of Adjusted EBITDA may not be consistent with similarly titled measures of other companies and should be used in conjunction with GAAP measurements. Management also uses year-to-date free cash flow (operating cash flows less capital expenditures) to indicate the change in cash balances arising from operating activities, net of working capital needs and expenditures on fixed assets.

These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.

(1) In 2022, the loss on the investment in Persol Holdings represents the change in fair value up until the date of the sale of the investment on February 15, 2022 as well as the loss on the sale of the investment during the period presented and the related tax benefit.

(2) In 2022, the loss on foreign currency matters includes a $20.4 million loss on currency translation resulting from the substantially complete liquidation of the Company's Japan entity, partially offset by a $5.5 million foreign exchange gain on the Japan entity's USD-denominated cash balance. The foreign exchange gain is included in other (income) expense, net in the EBITDA calculation.

(3) Gain on sale of assets in 2022 is related to the sale of real property in the first quarter of 2022.

(4) Restructuring charges in the first quarter of 2023 represent severance costs and lease and other terminations as a result of management undertaking actions to further our cost management efforts in response to the current demand levels and reflects a repositioning of our P&I staffing business to better capitalize on opportunities in local markets.

(5) Other, net primarily represents amortization of capitalized hosted software implementation costs.

13

EX-99.2

May 11, 2023 Q1 2023 Exhibit 99.2

PRESENTATION DISCLOSURES

Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2023 restructuring charges, the 2022 sale of the Persol Holdings investment, the 2022 losses on the fair value changes of the investment in Persol Holdings, the 2022 losses on foreign currency matters, and the 2022 gain on sale of assets are useful to understand the Company's fiscal 2023 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance. Management uses Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) and Adjusted EBITDA Margin (percent of total GAAP revenue) which Management believes is useful to compare operating performance compared to prior periods and uses it in conjunction with GAAP measures to assess performance. Our calculation of Adjusted EBITDA may not be consistent with similarly titled measures of other companies and should be used in conjunction with GAAP measurements. These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. NON-GAAP MEASURES 3

SAFE HARBOR STATEMENT 4 This release contains statements that are forward looking in nature and,accordingly, are subject to risks and uncertainties. The principal important risk factors that could cause our actual performance and future events and actions to differ materially from such forward-looking statements include, but are not limited to, changing market and economic conditions, the impact of the novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, disruption in the labor market andweakened demand forhuman capital resulting from technological advances, competition law risks, the impact of changes in lawsand regulations (including federal, state and international tax laws), unexpected changes in claim trends on workers’ compensation, unemployment, disabilityand medical benefit plans, or the riskof additional tax liabilities in excessofour estimates,ourability to achieve our business strategy, our ability to successfully develop new serviceofferings,material changes indemand fromor loss of largecorporatecustomersaswell as changes in their buying practices, risks particular to doing business with government or government contractors, the riskof damage to ourbrands,our exposure to risks associated withservices outside traditional staffing, including business process outsourcing, services of licensed professionals and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, our ability to effectively implement and manage our information technology strategy, the risks associated with past and future acquisitions, including risk of related impairment of goodwill and intangible assets, exposure to risk associatedwith certain equity investments, including with strategic partners, risks associatedwith conducting business in foreign countries, including foreign currency fluctuations, risks associated with violations of anticorruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workerswith appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, our ability to sustaincritical business applications through our key data centers, risks arising fromfailure to preserve the privacy of informationentrusted tous or to meet ourobligations under globalprivacy laws, the risk of cyberattacks orotherbreaches of network or information technology security, our ability to realize value fromour taxcredit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks,uncertainties and factorsdiscussed in this report and in ourother filingswith the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we undertakeno duty toupdateany forward-looking statement to conform the statement to actual results or changes in the Company’s expectations.

FINANCIALS

First Quarter 2023 Takeaways. Specialty talent demand continues while broader staffing demand continued to be impacted by economic uncertainty and financial market turbulence • Q1 revenue declined by 2.2% on a reported basis, down 1.4% in constant currency(1) • Organic, constant currency(1) revenue nearly flat at down 0.5% • Excludes 140 bps favorable impact from the acquisition of RocketPower and Pediatric Therapeutic Services ("PTS") • Excludes 230 bps(1) unfavorable impact from the sale of our Russian operations • Delivered continued improvement in GP rate at 20.0%, up 10 bps year-over-year • Favorable product mix continues to deliver steady structural improvements even as permanent placement fees decelerate Near-term steps to capitalize on continued demand for specialty talent and build resiliency • Focused on high-demand specialties and addressing talent supply to meet customer needs • Executed cost management actions and took a restructuring charge to proactively align resources with current growth opportunities Continued focus on our future • Initiated a comprehensive business transformation program to significantly improve EBITDA margin • Executing on a board-approved $50 million share repurchase program highlighting our flexible and balanced capital allocation strategy 6 Footnote details on slide 18

First Quarter 2023 Financial Summary. 7 Footnote details on slide 18 $1.3B (2.2%) (1.4%) CC(1) (1.4%) CC(1) Gross Profit Rate 20.0% 10 bps 10 bps $10.7M (54.4%) (27.4%) (50.6%) CC(1) (23.4%) CC(1) Adjusted EBITDA $25.9M (15.7%) Adjusted EBITDA Margin 2.0% (40) bps Change Increase/(Decrease) As Reported As Adjusted(2) Revenue Earnings from Operations Actual Results (2.2%)

First Quarter 2023 Revenue Trends. 8 Footnote details on slide 18 Reported(3) Constant Currency(1)(3) Organic(1)(4)(5) Total (2.2%) (1.4%) (0.5%) Professional & Industrial (12.3%) (11.7%) (11.7%) Science, Engineering & Technology (3.4%) (3.2%) (3.2%) Education 43.9% 43.9% 34.8% Outsourcing & Consulting 5.0% 6.4% 4.0% International (16.2%) (13.8%) (2.3%)

First Quarter 2023 Gross Profit Rate Growth. • Operating Segments GP rate improved primarily as a result of favorable specialty mix • Acquisitions of higher margin specialty business continues to contribute to our improving GP rate • Permanent placement fees decreased as customers slowed permanent hiring activity amid the uncertain economic environment 9 Footnote details on slide 18

First Quarter 2023 SG&A. $inmillions 10 • Expenses from our recent acquisitions of RocketPower and PTS include amortization expense related to acquired intangible assets • Restructuring charge of $5.7 million resulted from our Q1 2023 cost management efforts in response to current demand levels and to reposition our P&I staffing business to better capitalize on opportunities in the local markets, partially offset by our Q1 2022 restructuring charge of $1.7 million

First Quarter 2023 Revenue & Gross Profit Mix. 11 Gross Profit mix by segmentRevenue mix by segment International 31% 24% 19% 9% 17% 28% 28%15% 16% 13%

First Quarter 2023 EPS Summary. 12 $inmillions except per share data Footnote details on slide 18 Amount Per Share Amount Per Share Net earnings (loss) $10.9 $0.29 ($47.6) ($1.23) Loss on investment in Persol Holdings, net of taxes(6) - - 48.8 1.26 Loss on foreign currency matters, net of taxes(7) - - 16.4 0.43 Gain on sale of assets, net of taxes(8) - - (0.7) (0.02) Restructuring charges, net of taxes(9) 4.3 0.11 - - Adjusted net earnings $15.2 $0.40 $16.9 $0.44 2023 2022

First Quarter 2023 Liquidity. • During Q1 2022, we concluded the Persol Holdings cross-shareholding arrangement and sold most of our interest in the PersolKelly joint venture, generating additional capital that we strategically reallocated with the Q1 2022 acquisition of RocketPower and the Q2 2022 acquisition of PTS • We have fully repaid all 2020 CARES Act payroll tax deferrals, including $87 million repaid in 2022 • As of the end of Q1 2023, we continue to have more than $400 million of available liquidity 13 $inmillions Footnote details on slide 18 $230 $153 $112 $297 $301 $301 $0 $100 $200 $300 $400 $500 $600 Q1 2022 Q4 2022 Q1 2023 Cash, net of Short-term Borrowings Total Borrowing Capacity $413 $454 $527 (10)

2023 Outlook. We are navigating the market created by the current economic uncertainty with a continued commitment to the execution of our specialty strategy Current view of the second quarter of 2023: • Revenue - organic revenue expectations consistent with Q1 2023 results, roughly flat YOY; down 2% to 3% YOY in nominal currency including 220 bps unfavorable impact from the 2022 sale of our Russian operations • GP rate – 20.5%, down 20 bps YOY; structural GP rate improvement will continue, but is offset by lower permanent placement fees resulting from economic conditions • Adjusted SG&A – down 1% to 2% YOY reflecting savings from our Q1 2023 restructuring actions, partially offset by investment in Education as revenues grow and investment in our technology initiatives 14

Recent Acquisitions. RocketPower • RocketPower is a provider of Recruitment Process Outsourcing (RPO) and other outsourced talent solutions to customers including U.S. tech companies. RocketPower will continue to operate under its own brand and with its own operating team as part of KellyOCG, the outsourcing and consulting business of Kelly  Expands KellyOCG’s RPO delivery offering  Creates growth opportunities in the high-tech industry Pediatric Therapeutic Services • PTS is a specialty firm that provides state and federally mandated in-school therapy services including occupational therapy, physical therapy, speech- language pathology, and mental and behavioral health services. Headquartered in suburban Philadelphia, PTS currently supports schools throughout Pennsylvania and Delaware and will continue to operate under its own brand as part of Kelly Education  Expands Kelly Education's industry-leading K-12 solutions offering  Creates growth opportunities in the $20-billion therapeutic services segment 15

Our operating model aligns to these specialties. We have redesigned our operating model to drive profitable growth in our chosen specialties. 16 Footnote details on slide 18 Kelly Professional & Industrial Kelly Science, Engineering, Technology & Telecom Kelly Education Kelly OCG Kelly International Revenue(11) $1.7B $1.3B $0.6B(12) $0.5B(13) $0.9B GP Rate(11) 18.2% 23.5% 15.8%(12) 36.3%(13) 15.3% Geography North America North America U.S. Global EMEA & Mexico Specialties • Industrial • Contact Center • Office Clerical • Engineering • Science & Clinical • Technology • Telecom • Early Childhood • K-12 • Special Ed/Needs • Tutoring • Therapy Services • Higher Education • Executive Search • MSP(14) • RPO(14) • PPO(14) • Consulting • Life Sciences • IT • Finance • Other Local Professional Niches

Our M&A activities are shifting our portfolio. 17

18 (1) Constant Currency ("CC") represents year-over-year changes resulting from translating 2023 financial data into USD using 2022 exchange rates; (2) See reconciliation of Non-GAAP Measures included in Form 8-K dated May 11, 2023; (3) Includes the 2023 results of RocketPower and Pediatric Therapeutic Services ("PTS"), which were acquired as of March 7, 2022 and May 2, 2022, respectively. RocketPower was included in the reported results of operations in Outsourcing & Consulting and PTS was included in the reported results of operations in Education, from the date of acquisition; (4) Excludes the 2023 results of RocketPower and PTS, which were acquired as of March 7, 2022 and May 2, 2022, respectively. RocketPower was included in the reported results of operations in Outsourcing & Consulting and PTS was included in the reported results of operations in Education, from the date of acquisition; (5) Excludes the 2022 results of our Russian operations following the completion of the sales transaction in Q3 2022; (6) Loss on investment in Persol Holdings of $67.2 million, $48.8 million net of tax or $1.26 per share in Q1 2022; (7) Loss on foreign currency matters includes $20.4 million of currency translation from liquidation of subsidiary, partially offset by $5.5 million foreign exchange gain, $16.4 million net of tax or $0.43 per share in Q1 2022; (8) Gain on sale of assets includes gains from the sale of real property of $0.9 million, $0.7 million net of tax, or $0.02 per share in Q1 2022; (9) Restructuring charges of $5.7 million, $4.3 million net of tax or $0.11 per share in Q1 2023; (10) U.S. credit facilities, net of standby letters of credit related to workers’ compensation; (11) Kelly size and margin profiles are based on 2022 full year results; (12) Kelly Education revenue and GP rate was $0.7B and 16.6%, respectively, including the results of PTS on a proforma basis; (13) Kelly OCG revenue and GP rate was $0.5B and 36.7%, respectively, including the results of RocketPower on a proforma basis; (14) Managed Service Provider (“MSP”); Recruitment Process Outsourcing (“RPO”); Payroll Process Outsourcing (“PPO”). First Quarter 2023 Footnotes.

Thank you for reading First Quarter 2023 Earnings

XML

Document and Entity Information	May 11, 2023
Entity Information [Line Items]
Document Type	8-K
Document Period End Date	May 11, 2023
Entity Registrant Name	KELLY SERVICES, INC.
Entity Incorporation, State or Country Code	DE
Entity File Number	0-1088
Entity Tax Identification Number	38-1510762
Entity Address, Address Line One	999 West Big Beaver Road
Entity Address, City or Town	Troy
Entity Address, State or Province	MI
Entity Address, Postal Zip Code	48084
City Area Code	248
Local Phone Number	362-4444
Written Communications	false
Soliciting Material	false
Pre-commencement Tender Offer	false
Entity Emerging Growth Company	false
Pre-commencement Issuer Tender Offer	false
Entity Central Index Key	0000055135
Amendment Flag	false
NASDAQ Global Market | Class A Common
Entity Information [Line Items]
Title of 12(b) Security	Class A Common
Trading Symbol	KELYA
Security Exchange Name	NASDAQ
NASDAQ Global Market | Class B Common
Entity Information [Line Items]
Title of 12(b) Security	Class B Common
Trading Symbol	KELYB
Security Exchange Name	NASDAQ