Revenue

9 Months Ended

Oct. 03, 2021

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Revenue Disaggregated by Service Type

Kelly has five specialty segments: Professional & Industrial (“P&I”), Science, Engineering & Technology (“SET”), Education, Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG") and International. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG segment delivers talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services. International also delivers RPO talent solutions within its local markets.

The following table presents our segment revenues disaggregated by service type (in millions of dollars):

	Third Quarter				September Year to Date
	2021		2020		2021		2020
Professional & Industrial
Staffing services	$	344.7	$	341.3	$	1,057.0	$	1,033.1
Permanent placement	6.9		2.3		17.1		7.0
Outcome-based services	101.0		102.9		312.6		306.6
Total Professional & Industrial	452.6		446.5		1,386.7		1,346.7
Science, Engineering & Technology
Staffing services	214.0		181.6		613.1		562.3
Permanent placement	6.5		3.1		17.4		9.0
Outcome-based services	85.7		59.3		228.6		190.2
Total Science, Engineering & Technology	306.2		244.0		859.1		761.5
Education
Staffing services	65.7		27.4		280.6		194.9
Permanent placement	0.9		0.1		3.5		0.2
Total Education	66.6		27.5		284.1		195.1
Outsourcing & Consulting
Talent solutions	113.4		87.9		320.0		261.0
Total Outsourcing & Consulting	113.4		87.9		320.0		261.0
International
Staffing services	247.1		228.8		784.7		697.9
Permanent placement	5.4		3.6		16.3		12.7
Talent solutions	4.3		—		9.1		—
Total International	256.8		232.4		810.1		710.6
Total Intersegment	(0.2)		(0.1)		(0.6)		(0.3)
Total Revenue from Services	$	1,195.4	$	1,038.2	$	3,659.4	$	3,274.6

Revenue Disaggregated by Geography

Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and OCG operates in the Americas, Europe and Asia-Pacific regions. The International segment includes Europe and our Brazil and Mexico operations, which are included in the Americas region. Our Brazil staffing operations were sold in August 2020 (see Acquisitions and Disposition footnote).

The below table presents our revenues disaggregated by geography (in millions of dollars):

	Third Quarter				September Year to Date
	2021		2020		2021		2020
Americas
United States	$	851.7	$	740.6	$	2,604.8	$	2,369.2
Canada	43.3		30.3		116.9		88.7
Puerto Rico	25.5		18.4		76.6		56.1
Mexico	14.4		27.4		82.1		78.6
Brazil	—		1.8		—		17.0
Total Americas Region	934.9		818.5		2,880.4		2,609.6
Europe
France	56.3		48.8		168.1		141.2
Switzerland	54.5		49.6		161.2		141.2
Portugal	36.6		31.7		120.9		99.1
Russia	33.0		27.2		99.3		88.6
Italy	18.5		14.5		56.0		42.5
United Kingdom	17.2		16.4		51.9		56.5
Germany	9.0		7.0		24.6		22.1
Ireland	7.4		4.9		18.8		14.0
Other	17.3		12.0		49.9		38.7
Total Europe Region	249.8		212.1		750.7		643.9
Total Asia-Pacific Region	10.7		7.6		28.3		21.1
Total Kelly Services, Inc.	$	1,195.4	$	1,038.2	$	3,659.4	$	3,274.6

The below table presents our SET, OCG and International segment revenues disaggregated by geographic region (in millions of dollars):

	Third Quarter				September Year to Date
	2021		2020		2021		2020
Science, Engineering & Technology
Americas	$	304.3	$	242.8	$	854.1	$	757.3
Europe	1.9		1.2		5.0		4.2
Total Science, Engineering & Technology	$	306.2	$	244.0	$	859.1	$	761.5
Outsourcing & Consulting
Americas	$	97.5	$	72.9	$	274.9	$	215.9
Europe	5.2		7.4		16.8		24.0
Asia-Pacific	10.7		7.6		28.3		21.1
Total Outsourcing & Consulting	$	113.4	$	87.9	$	320.0	$	261.0
International
Americas	$	14.1	$	28.9	$	81.2	$	94.9
Europe	242.7		203.5		728.9		615.7
Total International	$	256.8	$	232.4	$	810.1	$	710.6

Deferred Costs

Deferred sales commissions, which are included in other assets in the consolidated balance sheet, were $0.9 million as of third quarter-end 2021 and $1.0 million as of year-end 2020. Amortization expense for the deferred costs for the third quarter and September year to date 2021 was $0.2 million and $0.6 million, respectively. Amortization expense for the deferred costs for the third quarter and September year to date 2020 was $0.2 million and $0.8 million, respectively.

Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $2.6 million as of third quarter-end 2021 and $4.1 million as of year-end 2020. Amortization expense for the deferred costs for the third quarter and September year to date 2021 was $4.3 million and $16.4 million, respectively. Amortization expense for the deferred costs for the third quarter and September year to date 2020 was $5.3 million and $14.9 million, respectively.