8-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 8-K

CURRENT REPORT

PURSUANT TO SECTION 13 OR 15(d) OF

THE SECURITIES EXCHANGE ACT OF 1934

Date of Report (Date of earliest event reported): August 06, 2020

KELLY SERVICES, INC.

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(Exact name of Registrant as specified in its charter)

Delaware	0-1088	38-1510762
(State or other	(Commission	(IRS Employer
jurisdiction of	File Number)	Identification
incorporation)		Number)

999 West Big Beaver Road, Troy, Michigan 48084

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(Address of principal executive offices)

(Zip Code)

(248) 362-4444

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(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbols	Name of each exchange on which registered
Class A Common	KELYA	NASDAQ Global Market
Class B Common	KELYB	NASDAQ Global Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company  ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

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Item 2.02. Results of Operations and Financial Condition

Kelly Services, Inc. (the “Company”) today released financial information containing highlighted financial data for the three and six months ended June 28, 2020. A copy of the press release is attached as exhibit 99.1 herein.

Item 9.01. Financial Statements and Exhibits

(d) Exhibits 

Exhibit No.	Description
99.1	Press Release dated August 6, 2020.
99.2	Presentation materials for August 6, 2020 conference call.
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

	KELLY SERVICES, INC.
August 6, 2020
	/s/ Olivier G. Thirot Olivier G. Thirot Executive Vice President and Chief Financial Officer (Principal Financial Officer)

August 6, 2020
	/s/ Laura S. Lockhart Laura S. Lockhart  Vice President, Corporate Controller and Chief Accounting Officer (Principal Accounting Officer)

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EXHIBIT INDEX

Exhibit No.	Description
99.1	Press Release dated August 6, 2020.
99.2	Presentation materials for August 6, 2020 conference call.
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

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EX-99.1

Exhibit 99.1

KELLY^® REPORTS

SECOND QUARTER EARNINGS

Financial Highlights

•Q2 revenue declined 28.7% or 27.7% in constant currency

•Q2 operating earnings of $11.1 million, down 68.2%, or down 50.4% as adjusted

•Q2 earnings per share of $1.04, down 50.9%, or down 37.0% as adjusted

TROY, Mich. (August 6, 2020) – Kelly (Nasdaq: KELYA) (Nasdaq: KELYB), a leading specialty talent solutions provider, today announced results for the second quarter of 2020.

Peter Quigley, president and chief executive officer, announced revenue for the second quarter of 2020 totaled $1.0 billion, a 28.7% decline, or 27.7% in constant currency, compared to the corresponding quarter of 2019. Revenues declined as a result of lower demand during the quarter as customers reacted to the COVID-19 crisis.

Earnings from operations for the second quarter of 2020 totaled $11.1 million, compared to the $34.8 million reported for the second quarter of 2019. The 2020 second quarter results include an adjustment to restructuring charges, and the second quarter of 2019 results included an adjustment to restructuring charges and a $12.3 million gain on sale of assets. On an adjusted basis, earnings from operations were $10.9 million compared to $21.9 million in the corresponding quarter of 2019.

Diluted earnings per share in the second quarter of 2020 were $1.04 compared to earnings per share of $2.12 in the second quarter of 2019. Included in the earnings per share in the second quarter of 2020 is a non-cash gain, net of tax, on Kelly’s investment in Persol Holdings common stock of $0.52. Included in the earnings per share in the second quarter of 2019 is $1.07 from a non-cash gain per share on Kelly’s investment in Persol Holdings common stock, net of tax, gain on sale of assets, net of tax of $0.23, and a $0.01 per share adjustment to restructuring charges, net of tax. On an adjusted basis, earnings per share were $0.51 for the second quarter of 2020 compared to $0.81 for the corresponding quarter of 2019.

“The impact of COVID-19 continued throughout the second quarter as closures and widespread uncertainty resulted in reduced customer demand and lower top-line growth,” stated Quigley.“Amid this unprecedented environment, Kelly initiated several quick and decisive actions to protect its profitability and liquidity and captured available upside in resilient, high-margin areas of our business. While we continue to closely manage the impact of the pandemic, we’re making steady progress on our strategy toward specialization. We stayed on schedule in deploying our new front office technology and we’re now organized as five specialty businesses based on the skill sets modern organizations need to grow and thrive. I believe these are important steps in setting the stage for a more profitable and resilient portfolio in the post-pandemic world. I’m proud that Kelly’s teams have continued to advance our strategy during this stressful time while taking care of our talent and customers with speed and agility.”

In conjunction with its second quarter earnings release, Kelly has published a financial presentation on the Investor Relationspage of its public website and will host a conference call at 9:00 a.m. (ET) onAugust 6 to review the results and answer questions. The call may be accessed in one of the following ways:

Via the Internet:

Kellyservices.com

Via the Telephone

(877) 692-8955 (toll free) or (234) 720-6979 (caller paid)

Enter access code 5728672

After the prompt, please enter “#”

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A recording of the conference call will be available after 2:30 p.m. ET on August 6, 2020 at (866) 207-1041 (toll-free) and (402) 970-0847 (caller-paid). The access code is 7745119#. The recording will also be available at kellyservices.com during this period.

This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These factors include, but are not limited to, the recent novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, changing market and economic conditions, our ability to achieve our business strategy, the risk of damage to our brand, the risk our intellectual property assets could be infringed upon or compromised, our ability to successfully develop new service offerings, our exposure to risks associated with services outside traditional staffing, including business process outsourcing and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, the risks associated with past and future acquisitions, exposure to risks associated with investments in equity affiliates including PersolKelly Pte. Ltd., material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with government or government contractors, risks associated with conducting business in foreign countries, including foreign currency fluctuations, the exposure to potential market and currency exchange risks relating to our investment in Persol Holdings, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyberattacks or other breaches of network or information technology security, our ability to sustain critical business applications through our key data centers, our ability to effectively implement and manage our information technology projects, our ability to maintain adequate financial and management processes and controls, risk of potential impairment charges triggered by adverse industry developments or operational circumstances, unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, the impact of changes in laws and regulations (including federal, state and international tax laws), competition law risks, the risk of additional tax or unclaimed property liabilities in excess of our estimates, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this release and in the Company’s filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we have no intention to update these statements.

About Kelly^®

Kelly, Inc. (Nasdaq: KELYA, KELYB) connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ nearly 440,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice. Revenue in 2019 was $5.4 billion. Visit kellyservices.com and let us help with what’s next for you.

# # #

MEDIA CONTACT:	ANALYST CONTACT:
Jane Stehney	James Polehna
(248) 574-9800	(248) 244-4586
stehnja@kellyservices.com	james.polehna@kellyservices.com

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KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 13 WEEKS ENDED JUNE 28, 2020 AND JUNE 30, 2019
(UNAUDITED)
(In millions of dollars except per share data)
								%		CC %
		2020		2019		Change		Change		Change
Revenue from services	$	975.3	$	1,367.5	$	(392.2)		(28.7)	%	(27.7)	%
Cost of services		786.1		1,123.5		(337.4)		(30.0)
Gross profit		189.2		244.0		(54.8)		(22.5)		(21.7)
Selling, general and administrative expenses		178.1		221.5		(43.4)		(19.6)		(18.9)
Gain on sale of assets		—		(12.3)		12.3		NM
Earnings (loss) from operations		11.1		34.8		(23.7)		(68.2)
Gain (loss) on investment in Persol Holdings		29.6		61.2		(31.6)		(51.6)
Other income (expense), net		2.6		0.2		2.4		NM
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate		43.3		96.2		(52.9)		(55.0)
Income tax expense (benefit)		0.9		12.7		(11.8)		(93.2)
Net earnings (loss) before equity in net earnings (loss) of affiliate		42.4		83.5		(41.1)		(49.2)
Equity in net earnings (loss) of affiliate		(1.3)		0.3		(1.6)		NM
Net earnings (loss)	$	41.1	$	83.8	$	(42.7)		(51.0)
Basic earnings (loss) per share	$	1.04	$	2.12	$	(1.08)		(50.9)
Diluted earnings (loss) per share	$	1.04	$	2.12	$	(1.08)		(50.9)
STATISTICS:
Staffing fee-based income (included in revenue from services)	$	7.6	$	15.7	$	(8.1)		(51.5)	%	(50.5)	%
Gross profit rate		19.4	%	17.8	%	1.6	pts.
Conversion rate		5.8		14.2		(8.4)
% Return:
Earnings (loss) from operations		1.1		2.5		(1.4)
Net earnings (loss)		4.2		6.1		(1.9)
Effective income tax rate		2.0	%	13.2	%	(11.2)	pts.
Average number of shares outstanding (millions):
Basic		39.3		39.1
Diluted		39.4		39.2

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KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 26 WEEKS ENDED JUNE 28, 2020 AND JUNE 30, 2019
(UNAUDITED)
(In millions of dollars except per share data)
								%		CC %
		2020		2019		Change		Change		Change
Revenue from services	$	2,236.4	$	2,750.1	$	(513.7)		(18.7)	%	(18.0)	%
Cost of services		1,823.9		2,254.5		(430.6)		(19.1)
Gross profit		412.5		495.6		(83.1)		(16.8)		(16.2)
Selling, general and administrative expenses		397.6		456.3		(58.7)		(12.9)		(12.4)
Goodwill impairment charge		147.7		—		147.7		NM
Gain on sale of assets		(32.1)		(12.3)		(19.8)		(161.6)
Earnings (loss) from operations		(100.7)		51.6		(152.3)		NM
Gain (loss) on investment in Persol Holdings		(48.2)		74.4		(122.6)		NM
Other income (expense), net		4.3		(0.9)		5.2		NM
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate		(144.6)		125.1		(269.7)		NM
Income tax expense (benefit)		(35.3)		19.1		(54.4)		(284.9)
Net earnings (loss) before equity in net earnings (loss) of affiliate		(109.3)		106.0		(215.3)		NM
Equity in net earnings (loss) of affiliate		(2.8)		(0.1)		(2.7)		NM
Net earnings (loss)	$	(112.1)	$	105.9	$	(218.0)		NM
Basic earnings (loss) per share	$	(2.86)	$	2.69	$	(5.55)		NM
Diluted earnings (loss) per share	$	(2.86)	$	2.68	$	(5.54)		NM
STATISTICS:
Permanent placement income (included in revenue from services)	$	19.9	$	31.6	$	(11.7)		(37.0)	%	(36.1)	%
Gross profit rate		18.4	%	18.0	%	0.4	pts.
Conversion rate		(24.4)		10.4		(34.8)
% Return:
Earnings (loss) from operations		(4.5)		1.9		(6.4)
Net earnings (loss)		(5.0)		3.9		(8.9)
Effective income tax rate		24.5	%	15.3	%	9.2	pts.
Average number of shares outstanding (millions):
Basic		39.2		39.0
Diluted		39.2		39.2

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KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
		Second Quarter
							%		CC %
		2020			2019		Change		Change
Americas Staffing
Revenue from services	$	326.7		$	597.6		(45.3)	%	(44.1)	%
Gross profit		63.4			108.8		(41.7)		(40.9)
SG&A expenses excluding restructuring charges		69.8			93.8		(25.5)		(24.7)
Restructuring charges		(0.1)			(0.6)		(88.3)		(88.3)
Total SG&A expenses		69.7			93.2		(25.1)		(24.3)
Earnings (loss) from operations		(6.3)			15.6		NM
Earnings (loss) from operations excluding restructuring charges		(6.4)			15.0		NM
Gross profit rate		19.4	%		18.2	%	1.2	pts.
Global Talent Solutions
Revenue from services	$	466.9		$	505.9		(7.7)	%	(7.5)	%
Gross profit		103.0			99.7		3.3		3.8
SG&A expenses excluding restructuring charges		64.3			74.3		(13.5)		(13.2)
Restructuring charges		(0.1)			—		NM		NM
Total SG&A expenses		64.2			74.3		(13.6)		(13.4)
Earnings from operations		38.8			25.4		53.3
Earnings from operations excluding restructuring charges		38.7			25.4		52.7
Gross profit rate		22.1	%		19.7	%	2.4	pts.
International Staffing
Revenue from services	$	184.6		$	268.1		(31.1)	%	(29.3)	%
Gross profit		23.2			36.1		(36.0)		(34.3)
Total SG&A expenses		25.1			32.6		(23.2)		(21.5)
Earnings (loss) from operations		(1.9)			3.5		NM
Gross profit rate		12.5	%		13.5	%	(1.0)	pts.

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KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
		June Year to Date
							%		CC %
		2020			2019		Change		Change
Americas Staffing
Revenue from services	$	860.1		$	1,224.1		(29.7)	%	(29.0)	%
Gross profit		157.0			226.0		(30.5)		(30.1)
SG&A expenses excluding restructuring charges		157.7			188.7		(16.4)		(16.0)
Restructuring charges		5.5			5.7		(2.3)		(2.3)
Total SG&A expenses		163.2			194.4		(16.0)		(15.6)
Earnings (loss) from operations		(6.2)			31.6		NM
Earnings (loss) from operations excluding restructuring charges		(0.7)			37.3		NM
Gross profit rate		18.3	%		18.5	%	(0.2)	pts.
Global Talent Solutions
Revenue from services	$	970.1		$	1,006.9		(3.7)	%	(3.5)	%
Gross profit		203.2			200.1		1.6		1.9
SG&A expenses excluding restructuring charges		137.1			149.0		(8.0)		(7.7)
Restructuring charges		0.8			—		NM		NM
Total SG&A expenses		137.9			149.0		(7.5)		(7.2)
Earnings from operations		65.3			51.1		27.8
Earnings from operations excluding restructuring charges		66.1			51.1		29.4
Gross profit rate		20.9	%		19.9	%	1.0	pts.
International Staffing
Revenue from services	$	412.2		$	527.0		(21.8)	%	(20.2)	%
Gross profit		53.1			70.7		(24.9)		(23.3)
SG&A expenses excluding restructuring charges		53.3			63.9		(16.6)		(15.1)
Restructuring charges		1.1			—		NM		NM
Total SG&A expenses		54.4			63.9		(14.9)		(13.4)
Earnings (loss) from operations		(1.3)			6.8		NM
Earnings (loss) from operations excluding restructuring charges		(0.2)			6.8		NM
Gross profit rate		12.9	%		13.4	%	(0.5)	pts.

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KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(In millions of dollars)
		June 28, 2020		Dec. 29, 2019		June 30, 2019
Current Assets
Cash and equivalents	$	216.2	$	25.8	$	37.2
Trade accounts receivable, less allowances of
$11.2, $12.9, and $12.1, respectively		1,085.0		1,282.2		1,273.6
Prepaid expenses and other current assets		76.0		76.5		82.1
Properties held for sale		—		21.2		—
Total current assets		1,377.2		1,405.7		1,392.9
Noncurrent Assets
Property and equipment, net		41.6		43.1		83.4
Operating lease right-of-use assets		85.8		60.4		66.9
Deferred taxes		265.9		229.1		217.5
Goodwill, net		—		127.8		127.8
Investment in Persol Holdings		127.2		173.2		213.7
Investment in equity affiliate		113.6		117.2		122.0
Other assets		307.4		324.1		318.1
Total noncurrent assets		941.5		1,074.9		1,149.4
Total Assets	$	2,318.7	$	2,480.6	$	2,542.3
Current Liabilities
Short-term borrowings	$	0.3	$	1.9	$	19.3
Accounts payable and accrued liabilities		463.6		503.6		513.7
Operating lease liabilities		19.5		20.1		20.3
Accrued payroll and related taxes		210.7		267.6		283.5
Accrued workers' compensation and other claims		25.6		25.7		25.1
Income and other taxes		71.7		65.2		69.2
Total current liabilities		791.4		884.1		931.1
Noncurrent Liabilities
Operating lease liabilities		69.9		43.3		49.3
Accrued payroll and related taxes		38.4		—		—
Accrued workers' compensation and other claims		45.6		45.8		48.8
Accrued retirement benefits		180.8		187.4		178.0
Other long-term liabilities		47.0		55.5		66.9
Total noncurrent liabilities		381.7		332.0		343.0
Stockholders' Equity
Common stock		40.1		40.1		40.1
Treasury stock		(17.3)		(20.9)		(21.5)
Paid-in capital		20.5		22.5		23.2
Earnings invested in the business		1,122.8		1,238.6		1,238.1
Accumulated other comprehensive income (loss)		(20.5)		(15.8)		(11.7)
Total stockholders' equity		1,145.6		1,264.5		1,268.2
Total Liabilities and Stockholders' Equity	$	2,318.7	$	2,480.6	$	2,542.3
STATISTICS:
Working Capital	$	585.8	$	521.6	$	461.8
Current Ratio		1.7		1.6		1.5
Debt-to-capital %		0.0	%	0.1	%	1.5	%
Global Days Sales Outstanding		61		58		57
Year-to-Date Free Cash Flow	$	170.4	$	82.2	$	64.8

7

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE 26 WEEKS ENDED JUNE 28, 2020 AND JUNE 30, 2019
(UNAUDITED)
(In millions of dollars)
		2020		2019
Cash flows from operating activities:
Net earnings (loss)	$	(112.1)	$	105.9
Adjustments to reconcile net earnings (loss) to net cash from operating activities:
Goodwill impairment charge		147.7		—
Deferred income taxes on goodwill impairment charge		(23.0)		—
Depreciation and amortization		12.0		15.6
Operating lease asset amortization		10.5		11.5
Provision for bad debts		0.1		1.8
Stock-based compensation		2.4		5.2
(Gain) loss on investment in Persol Holdings		48.2		(74.4)
(Gain) loss on sale of assets		(32.1)		(12.3)
Equity in net (earnings) loss of PersolKelly Pte. Ltd.		2.8		0.1
Other, net		0.8		(0.6)
Changes in operating assets and liabilities, net of acquisitions		120.8		20.7
Net cash from operating activities		178.1		73.5
Cash flows from investing activities:
Capital expenditures		(7.7)		(8.7)
Acquisition of companies, net of cash received		(36.4)		(86.4)
Proceeds from sale of assets		55.5		13.8
Proceeds from company-owned life insurance		2.3		3.0
Other investing activities		(0.4)		(1.3)
Net cash from (used in) investing activities		13.3		(79.6)
Cash flows from financing activities:
Net change in short-term borrowings		(1.4)		17.1
Financing lease payments		(0.6)		—
Dividend payments		(3.0)		(5.9)
Payments of tax withholding for stock awards		(1.1)		(2.3)
Other financing activities		(0.1)		(0.3)
Net cash (used in) from financing activities		(6.2)		8.6
Effect of exchange rates on cash, cash equivalents and restricted cash		5.7		(0.1)
Net change in cash, cash equivalents and restricted cash		190.9		2.4
Cash, cash equivalents and restricted cash at beginning of period		31.0		40.1
Cash, cash equivalents and restricted cash at end of period	$	221.9	$	42.5

8

KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES
(UNAUDITED)
(In millions of dollars)
		Second Quarter (Americas, International and GTS)
					%		CC %
		2020		2019	Change		Change
Americas
United States	$	700.1	$	991.3	(29.4)	%	(29.4)	%
Canada		25.6		33.2	(22.7)		(19.9)
Mexico		22.5		29.7	(24.2)		(7.7)
Puerto Rico		20.0		19.6	1.9		1.9
Brazil		6.1		8.2	(25.1)		(0.1)
Total Americas		774.3		1,082.0	(28.4)		(27.7)
EMEA
Switzerland		47.4		49.9	(4.9)		(8.6)
France		39.9		64.6	(38.3)		(37.1)
Russia		29.3		28.8	1.4		13.9
Portugal		23.8		46.7	(49.2)		(48.1)
United Kingdom		17.8		30.5	(41.6)		(39.5)
Italy		13.3		20.7	(35.7)		(34.5)
Germany		7.1		9.9	(27.8)		(26.3)
Ireland		4.1		10.9	(61.9)		(61.1)
Other		11.5		16.9	(32.1)		(27.0)
Total EMEA		194.2		278.9	(30.4)		(28.6)
Total APAC		6.8		6.6	4.4		10.8
Total Kelly Services, Inc.	$	975.3	$	1,367.5	(28.7)	%	(27.7)	%

9

KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES
(UNAUDITED)
(In millions of dollars)
		June Year to Date (Americas, International and GTS)
					%		CC %
		2020		2019	Change		Change
Americas
United States	$	1,628.6	$	2,010.2	(19.0)	%	(19.0)	%
Canada		58.4		66.2	(11.7)		(10.0)
Mexico		51.2		57.2	(10.4)		(0.5)
Puerto Rico		37.7		38.8	(2.8)		(2.8)
Brazil		15.2		16.7	(8.5)		9.5
Total Americas		1,791.1		2,189.1	(18.2)		(17.7)
EMEA
France		92.4		128.9	(28.3)		(26.5)
Switzerland		91.6		99.4	(7.8)		(11.0)
Portugal		67.4		91.5	(26.3)		(24.4)
Russia		61.4		54.2	13.1		19.9
United Kingdom		40.1		56.7	(29.3)		(27.5)
Italy		28.0		41.3	(32.2)		(30.4)
Germany		15.1		21.0	(27.9)		(26.0)
Ireland		9.1		21.0	(56.6)		(55.5)
Other		26.7		34.9	(23.6)		(18.6)
Total EMEA		431.8		548.9	(21.3)		(19.7)
Total APAC		13.5		12.1	11.7		18.5
Total Kelly Services, Inc.	$	2,236.4	$	2,750.1	(18.7)	%	(18.0)	%

10

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
SECOND QUARTER
(UNAUDITED)
(In millions of dollars)
	2020						2019
SG&A Expenses:	As Reported		Restructuring(4)		Adjusted		Adjusted
Americas Staffing	$	69.7	$	0.1	$	69.8	$	93.8
Global Talent Solutions	64.2		0.1		64.3		74.3
International Staffing	25.1		—		25.1		32.6
Corporate	19.5		—		19.5		22.0
Intersegment	(0.4)		—		(0.4)		(0.6)
Total Company	$	178.1	$	0.2	$	178.3	$	222.1

	2020						2019
Earnings (loss) from Operations:	As Reported		Restructuring(4)		Adjusted		Adjusted
Americas Staffing	$	(6.3)	$	(0.1)	$	(6.4)	$	15.0
Global Talent Solutions	38.8		(0.1)		38.7		25.4
International Staffing	(1.9)		—		(1.9)		3.5
Corporate	(19.5)		—		(19.5)		(22.0)
Total Company	$	11.1	$	(0.2)	$	10.9	$	21.9

	2019
SG&A Expenses:	As Reported		Gain on sale of assets(3)		Restructuring(4)		Adjusted
Americas Staffing	$	93.2	$	—	$	0.6	$	93.8
Global Talent Solutions	74.3		—		—		74.3
International Staffing	32.6		—		—		32.6
Corporate	22.0		—		—		22.0
Intersegment	(0.6)		—		—		(0.6)
Total Company	$	221.5	$	—	$	0.6	$	222.1
	2019
Earnings (loss) from Operations:	As Reported		Gain on sale of assets(3)		Restructuring(4)		Adjusted
Americas Staffing	$	15.6	$	—	$	(0.6)	$	15.0
Global Talent Solutions	25.4		—		—		25.4
International Staffing	3.5		—		—		3.5
Corporate	(9.7)		(12.3)		—		(22.0)
Total Company	$	34.8	$	(12.3)	$	(0.6)	$	21.9

11

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
JUNE YEAR TO DATE
(UNAUDITED)
(In millions of dollars)
	2020										2019
SG&A Expenses:	As Reported		Goodwill impairment(1)		Gain on sale of assets(3)		Restructuring(4)		Adjusted		Adjusted
Americas Staffing	$	163.2	$	—	$	—	$	(5.5)	$	157.7	$	188.7
Global Talent Solutions	137.9		—		—		(0.8)		137.1		149.0
International Staffing	54.4		—		—		(1.1)		53.3		63.9
Corporate	42.9		—		—		(1.1)		41.8		50.2
Intersegment	(0.8)		—		—		—		(0.8)		(1.2)
Total Company	$	397.6	$	—	$	—	$	(8.5)	$	389.1	$	450.6

	2020										2019
Earnings (loss) from Operations:	As Reported		Goodwill impairment(1)		Gain on sale of assets(3)		Restructuring(4)		Adjusted		Adjusted
Americas Staffing	$	(6.2)	$	—	$	—	$	5.5	$	(0.7)	$	37.3
Global Talent Solutions	65.3		—		—		0.8		66.1		51.1
International Staffing	(1.3)		—		—		1.1		(0.2)		6.8
Corporate	(158.5)		147.7		(32.1)		1.1		(41.8)		(50.2)
Total Company	$	(100.7)	$	147.7	$	(32.1)	$	8.5	$	23.4	$	45.0

	2019
SG&A Expenses:	As Reported		Gain on sale of assets(3)		Restructuring(4)		Adjusted
Americas Staffing	$	194.4	$	—	$	(5.7)	$	188.7
Global Talent Solutions	149.0		—		—		149.0
International Staffing	63.9		—		—		63.9
Corporate	50.2		—		—		50.2
Intersegment	(1.2)		—		—		(1.2)
Total Company	$	456.3	$	—	$	(5.7)	$	450.6
	2019
Earnings (loss) from Operations:	As Reported		Gain on sale of assets(3)		Restructuring(4)		Adjusted
Americas Staffing	$	31.6	$	—	$	5.7	$	37.3
Global Talent Solutions	51.1		—		—		51.1
International Staffing	6.8		—		—		6.8
Corporate	(37.9)		(12.3)		—		(50.2)
Total Company	$	51.6	$	(12.3)	$	5.7	$	45.0

12

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES (continued)
(UNAUDITED)
(In millions of dollars except per share data)
	Second Quarter				June Year to Date
	2020		2019		2020		2019
Income tax expense (benefit)	$	0.9	$	12.7	$	(35.3)	$	19.1
Taxes on goodwill impairment charge(1)	—		—		23.0		—
Taxes on investment in Persol Holdings(2)	(9.0)		(18.7)		14.8		(22.8)
Taxes on gain on sale of assets(3)	—		(3.3)		(8.1)		(3.3)
Taxes on restructuring charges(4)	—		(0.1)		2.2		1.5
Adjusted income tax expense (benefit)	$	(8.1)	$	(9.4)	$	(3.4)	$	(5.5)
	Second Quarter				June Year to Date
	2020		2019		2020		2019
Net earnings (loss)	$	41.1	$	83.8	$	(112.1)	$	105.9
Goodwill impairment charge, net of taxes(1)	—		—		124.7		—
(Gain) loss on investment in Persol Holdings, net of taxes(2)	(20.6)		(42.5)		33.4		(51.6)
Gain on sale of assets, net of taxes(3)	—		(9.0)		(24.0)		(9.0)
Restructuring charges, net of taxes(4)	(0.2)		(0.5)		6.3		4.2
Adjusted net earnings	$	20.3	$	31.8	$	28.3	$	49.5
	Second Quarter				June Year to Date
	2020		2019		2020		2019
	Per Share				Per Share
Net earnings (loss)	$	1.04	$	2.12	$	(2.86)	$	2.68
Goodwill impairment charge, net of taxes(1)	—		—		3.18		—
(Gain) loss on investment in Persol Holdings, net of taxes(2)	(0.52)		(1.07)		0.85		(1.31)
Gain on sale of assets, net of taxes(3)	—		(0.23)		(0.61)		(0.23)
Restructuring charges, net of taxes(4)	—		(0.01)		0.16		0.11
Adjusted net earnings	$	0.51	$	0.81	$	0.72	$	1.25

Note: Earnings per share amounts for each quarter are required to be computed independently and may not equal the amounts computed for the total year.

13

KELLY SERVICES, INC. AND SUBSIDIARIES

RECONCILIATION OF NON-GAAP MEASURES

(UNAUDITED)

Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2020 goodwill impairment charge, the 2020 and 2019 gains and losses on the investment in Persol Holdings, the 2020 and 2019 gains on sale of assets, and the 2020 and 2019 restructuring charges, are useful to understand the Company's fiscal 2020 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance.

These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.

(1) The goodwill impairment charge is the result of an interim impairment test the Company performed during the first quarter of 2020, due to a triggering event caused by a decline in the Company's common stock price.

(2) The gains and losses on the investment in Persol Holdings represent the change in fair value of the investment during the period presented and the related tax expense and benefit.

(3) Gain on sale of assets in 2020 represents the excess of the proceeds over the cost of the headquarters properties sold during the first quarter of 2020. Gain on sale of assets in 2019 primarily represents the excess of the proceeds over the cost of an unused parcel of land located near the Company headquarters sold during the second quarter of 2019.

(4) Restructuring charges in 2020 represent severance costs and lease terminations in preparation for the new operating model to be in place in the third quarter of 2020. Restructuring charges in 2019 represent severance costs primarily related to U.S. branch-based staffing operations.

14

EX-99.2

Exhibit 99.2 SECOND QUARTER 2020 AUGUST 6, 2020

SECOND QUARTER TAKEWAYS COVID-19 pandemic impacts global economy and demand for our services • Q2 revenue down 28.7%, down 27.7% in constant currency(1) • June exit rate of 22.5% in constant currency reflects improvement, but uneven improvement in demand trends • Education and light industrial staffing are the most impacted Near-term COVID-19 pandemic response • Employed technology to facilitate remote work for nearly all full-time employees and deliver on our commitment to talent, customers, employees, and the communities we serve • Initiated short-term cost reductions and took steps to preserve financial flexibility • Responding to customers with traditional and unique solutions and preparing to return our talent to work in an environment in which COVID-19 mitigation efforts continue Continued focus on our future • Deployed new front office platform to most U.S. Operations streamlining processes and workflows associated with recruiting, onboarding and reassigning talent, and enabling additional investments to enhance the experience of job seekers • Launched the Kelly Talent Promise confirming our responsibility to workers in search of a better way to work • As of July 1, 2020, operating as five specialty business units: Professional & Industrial; Science, Engineering and Technology; Education; Outsourcing & Consulting; and International (1)Constant Currency represents year-over-year changes resulting from translating 2020 financial data into USD using 2019 exchange rates. | 2

SECOND QUARTER 2020 FINANCIAL SUMMARY Constant Currency Actual Results Change Change(1) Revenue $1.0B (28.7%) (27.7%) Gross Profit % 19.4% 160 bps Earnings from Operations $11.1M (68.2%) (67.5%) Earnings Per Share $1.04 ($1.08) • Revenue declined in all segments from decrease in demand related to the COVID-19 pandemic. Education and light industrial staffing were the most impacted • GP rate improved on one-time or limited duration government stimulus and pandemic relief impacts, as well as lower employee-related costs and structural improvement in product mix, partially offset by lower perm fees • Earnings from operations declined as the effect of declining revenues and gross profit was only partially offset by reduced expenses from efforts to align costs with GP trends and lower performance-based incentive expenses. 2019 results also included a $12.3 milliongain on sale of assets • Q2 2020 EPS reflects lower earnings and includes a $0.52 non-cash gain from the investment in Persol Holdings common stock, net of tax. Q2 2019 EPS includes an after-tax gain of $1.07 from investment in Persol Holdings common stock and a $0.23 gain on sale of assets, net of tax (1)Constant Currency represents year-over-year changes resulting from translating 2020 financial data into USD using 2019 exchange rates. | 3

SECOND QUARTER 2020 FINANCIAL SUMMARY (Excluding Gain/Loss on Investment in Persol Holdings, Gain on Sale of Assets and Restructuring) Constant Currency Actual Results Change Change(3) Revenue $1.0B (28.7%) (27.7%) Gross Profit % 19.4% 160 bps Earnings from Operations(1) $10.9M (50.4%) (49.3%) Earnings Per Share(1),(2) $0.51 ($0.30) • Revenue declined in all segments from decrease in demand related to the COVID-19 pandemic. Education and light industrial staffing were the most impacted • GP rate improved on one-time or limited duration government stimulus and pandemic relief impacts, as well as lower employee-related costs and structural improvement in product mix, partially offset by lower perm fees • Earnings from operations declined as the effect of declining revenues and gross profit was only partially offset by reduced expenses from efforts to align costs with GP trends and lower performance-based incentive expenses • EPS declined on lower earnings (1)Change excludes: ‒ Gain on sale of assets of $12.3 million, $9.0 million net of tax or $0.23 per share in Q2 2019. ‒ Restructuring accrual adjustments of $0.2 million, $0.2 million net of tax or $0.00 per share in Q2 2020 and $0.6 million, $0.5 million net of tax or $0.01 per share in Q2 2019. (2) Excludes gain on investment in Persol Holdings of $29.6 million, $20.6 million net of tax or $0.52 per share in Q2 2020 and gain on investment in Persol Holdings of $61.2 million, $42.5 million net of tax or $1.07 per share in Q2 2019. (3)Constant Currency represents year-over-year changes resulting from translating 2020 financial data into USD using 2019 exchange rates. | 4

SECOND QUARTER 2020 EPS SUMMARY $ in millions except per share data Second Quarter 2020 2019 Amount Per Share Amount Per Share Net earnings (loss) $41.1 $1.04 $83.8 $2.12 (Gain) loss on investment in Persol Holdings, net of taxes(1) (20.6) (0.52) (42.5) (1.07) Gain on sale of assets, net of taxes(2) - - (9.00) (0.23) Restructuring charges, net of taxes(3) (0.2) - (0.5) (0.01) Adjusted net earnings $20.3 $0.51 $31.8 $0.81 • As adjusted, net earnings and EPS declined by 36% and 37%, respectively, on lower earnings from operations (1)Gain on investment in Persol Holdings of $29.6 million, $20.6 million net of tax or $0.52 per share in Q2 2020 and gain on investment in Persol Holdings of $61.2 million, $42.5 million net of tax or $1.07 per share in Q2 2019. (2)Gain on sale of assets of $12.3 million, $9.0 million net of tax or $0.23 per share in Q2 2019. (3)Restructuring accrual adjustments of $0.2 million, $0.2 million net of tax or $0.00 per share in Q2 2020 and $0.6 million, $0.5 million net of tax or $0.01 per share in Q2 2019. | 5

SECOND QUARTER 2020 REVENUE GROWTH REVENUE GROWTH BY SEGMENT REVENUE MIX BY SEGMENT(1) 0% Reported Americas Staffing (10%) (7.5%) (7.5%) Constant (7.7%) Currency International 33% Staffing Organic (20%) Growth(2) Global Talent Solutions 48% (30%) (27.7%) (29.3%) (28.7%) (28.1%) (31.1%) (29.3%) 19% (40%) (44.1%) (45.3%) (45.0%) (50%) Total Americas Global Talent International Staffing Solutions Staffing • Americas Staffing revenue declined on lower volume, particularly in education and light industrial, which were the most impacted by the COVID-19 pandemic • GTS revenue includes declines in centrally delivered staffing, which were impacted by the COVID-19 pandemic, partially offset by increases in outcome-based services • International Staffing reflects continued declines in market demand accelerated by the impact of COVID-19 (1)Revenue Mix by Segment includes the results from acquisition. (2)Organic growth represents revenue growth excluding the results of acquisition on a constant currency basis. | 6

Revenue Trends Percent in Constant Currency(1) June 2020 Q2 2020 (Exit Rates) Total (27.7%) (22.5%) Americas Staffing (44.1%) (33.6%) Global Talent Solutions (7.5%) (8.1%) International Staffing (29.3%) (28.9%) (1)Constant Currency represents year-over-year changes resulting from translating 2020 financial data into USD using 2019 exchange rates. | 7

SECOND QUARTER 2020 GROSS PROFIT GROWTH GROSS POFIT BY SEGMENT(1) GROSS PROFIT GROWTH BY SEGMENT Americas Staffing Reported International 10% 3.3% 3.8% Constant Staffing 0% Currency Global Talent 34% Solutions (10%) 54% (20%) (22.5%) (21.7%) (30%) 12% (40%) (36.0%)(34.3%) (41.7%)(40.9%) (50%) Total Americas Global Talent International Staffing Solutions Staffing • Americas Staffing GP reflects the impact of lower revenues, benefits from government stimulus and pandemic relief, and lower employee-related costs, which was partially offset by customer mix • GTS GP reflects lower revenue offset by the benefits from government stimulus and pandemic relief, lower employee-related costs and the structural rate improvement from changes in product mix • International Staffing reflects the impact of lower revenue, including perm fees and the impact of unfavorable customer mix (1)Gross Profit Mix by Segment includes the results from acquisition. | 8

SECOND QUARTER 2020 GROSS PROFIT RATE GROWTH 20.0% 10 bps 19.5% 50 bps 19.4% (10) bps 19.0% 110 bps 18.5% 18.0% 17.8% 17.5% 17.0% 16.5% 16.0% 15.5% 15.0% Q2 2019 GP Rate Global Talent Americas FX International Q2 2020 GP Rate Solutions Staffing Staffing • Overall GP rate improved due to the benefit of government stimulus and pandemic relief and lower employee-related costs • GTS GP rate improvement also reflects improved product mix | 9

SECOND QUARTER 2020 SG&A $ in millions $230 $222 $220 $210 $200 ($23) $190 ($10) $178 $180 ($7) ($2) ($2) $170 $160 $150 Q2 2019 SG&A Americas Global Talent International Corporate FX Q2 2020 SG&A Staffing Solutions Staffing • Americas Staffing expenses were down due to temporary expense reduction efforts in response to the COVID-19 pandemic, lower performance-based compensation and lower salary expense as a result of the Q1 2019 restructuring actions in U.S. Operations • SG&A was down for GTS and International Staffing due to the impact of temporary expense reduction efforts in response to COVID-19, as well as ongoing expense management efforts | 10

SECOND QUARTER 2020 BALANCE SHEET DATA $ in millions ACCOUNTS RECEIVABLE SHORT-TERM BORROWINGS $1,500 $40 $1,274 $1,282 $1,300 $1,085 $1,100 $19 $20 $900 $700 $2 $0 $500 $0 Q2 2019 Q4 2019 Q2 2020 Q2 2019 Q4 2019 Q2 2020 Excluding Acquisitions Acquisitions • Accounts Receivable reflects the impact of the recent acquisition of Insight. Including the acquisition, DSO is 61 days, up 4 days from a year ago. The increase reflects the impact of customer cash management efforts, changes in customer mix and an acceleration of the seasonal decline in Education DSO to earlier in the year as a result of COVID related revenue impacts • Ended the quarter with no debt and cash balances of $216.2 million reflecting the reduction in working capital, primarily Accounts Receivable, as revenue declined in the quarter, the benefit of deferring certain payroll tax payments under the CARES Act, partially offset by the unfavorable impact on Accounts Receivable from higher DSO ‒ U.S. credit facilities include a $150 million securitization facility and a $200 million revolving credit facility | 11

PORTFOLIO PROGRESS We are using M&A activity to increase our focus on specialization Kelly and Kelly sells Kelly sells Kelly acquires Kelly acquires Persol form a Kelly Healthcare Kelly Legal Global Insight JV combining Resources to Managed Technology the staffing InGenesis Services to Associates operations in Trustpoint.One APAC 2016 2017 2018 2019 2020 Kelly Innovation Fund Kelly acquires Kelly announces Kelly acquires invests in Kenzie Kelly invests NextGen Global sale/leaseback of Teachers On Call Academy in BTG Resources HQ real estate | 12

RECENT ACQUISITION: INSIGHT • Education service staffing company with experience in partnering with school districts in Illinois, Massachusetts, New Jersey and Pennsylvania | 13

NON-GAAP MEASURES Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2020 and 2019 gains on the investment in Persol Holdings, the 2020 and 2019 restructuring accrual adjustments, and the 2019 gain on sale of assets are useful to understand the Company's fiscal 2020 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Additionally, the Company does not acquire businesses on a predictable cycle and the terms of each acquisition are unique and may vary significantly. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance. These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. | 14

SAFE HARBOR STATEMENT This release contains statements that are forward-looking in nature and, accordingly, are subject to risks and uncertainties. These factors include, but are not limited to, the recent novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, changing market and economic conditions, our ability to achieve our business strategy, the risk of damage to our brand, the risk our intellectual property assets could be infringed upon or compromised, our ability to successfully develop new service offerings, our exposure to risks associated with services outside traditional staffing, including business process outsourcing and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, the risks associated with past and future acquisitions, exposure to risks associated with investments in equity affiliates including PersolKelly Pte. Ltd., material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with government or government contractors, risks associated with conducting business in foreign countries, including foreign currency fluctuations, the exposure to potential market and currency exchange risks relating to our investment in Persol Holdings, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyberattacks or other breaches of network or information technology security, our ability to sustain critical business applications through our key data centers, our ability to effectively implement and manage our information technology projects, our ability to maintain adequate financial and management processes and controls, risk of potential impairment charges triggered by adverse industry developments or operational circumstances, unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, the impact of changes in laws and regulations (including federal, state and international tax laws), competition law risks, the risk of additional tax or unclaimed property liabilities in excess of our estimates, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this release and in the Company’s filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we have no intention to update these statements. | 15

XML

Document and Entity Information	Aug. 06, 2020
Entity Information [Line Items]
Document Type	8-K
Document Period End Date	Aug. 06, 2020
Entity Registrant Name	KELLY SERVICES, INC.
Entity Incorporation, State or Country Code	DE
Entity File Number	0-1088
Entity Tax Identification Number	38-1510762
Entity Address, Address Line One	999 West Big Beaver Road
Entity Address, City or Town	Troy
Entity Address, State or Province	MI
Entity Address, Postal Zip Code	48084
City Area Code	248
Local Phone Number	362-4444
Written Communications	false
Soliciting Material	false
Pre-commencement Tender Offer	false
Entity Emerging Growth Company	false
Pre-commencement Issuer Tender Offer	false
Entity Central Index Key	0000055135
Amendment Flag	false
NASDAQ Global Market | Class A Common
Entity Information [Line Items]
Title of 12(b) Security	Class A Common
Trading Symbol	KELYA
Security Exchange Name	NASDAQ
NASDAQ Global Market | Class B Common
Entity Information [Line Items]
Title of 12(b) Security	Class B Common
Trading Symbol	KELYB
Security Exchange Name	NASDAQ