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Revenue
3 Months Ended
Mar. 29, 2020
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
Revenue Disaggregated by Service Type

Staffing solutions can be branch-delivered (Americas and EMEA regions) or centrally delivered (within Global Talent Solutions ("GTS")). Our Americas Staffing segment is organized to deliver services in a number of specialty staffing solutions, which are summarized as: commercial, specialized professional/technical ("PT") and educational staffing. Permanent placement solutions can be branch-delivered (Americas and EMEA regions) or centrally delivered (within GTS). In addition to centrally delivered staffing services, our GTS segment also includes talent solutions (contingent workforce outsourcing "CWO," payroll process outsourcing "PPO," and recruitment process outsourcing "RPO,") and outcome-based services (business process outsourcing "BPO," KellyConnect, career transition/outplacement services and talent advisory services).

The following table presents our segment revenues disaggregated by service type (in millions):
First Quarter
20202019
Branch-Delivered Staffing
Americas Staffing
Staffing Solutions
Commercial$308.5  $392.5  
Education143.1  139.6  
Professional/Technical75.4  85.5  
Permanent Placement6.4  8.9  
Total Americas Staffing533.4  626.5  
International Staffing
Staffing Solutions221.9  252.2  
Permanent Placement5.7  6.7  
Total International Staffing227.6  258.9  
Global Talent Solutions
Talent Fulfillment
Staffing Solutions244.5  255.6  
Permanent Placement0.3  0.3  
Talent Solutions86.2  89.7  
Total Talent Fulfillment331.0  345.6  
Outcome-Based Services172.2  155.4  
Total Global Talent Solutions503.2  501.0  
Total Intersegment(3.1) (3.8) 
Total Revenue from Services$1,261.1  $1,382.6  
Revenue Disaggregated by Geography

Our operations are subject to different economic and regulatory environments depending on geographic location. Our GTS segment operates in the Americas, EMEA and APAC regions. In the first quarter of 2020 and 2019, GTS made up $486.5 million and $484.4 million in total Americas, respectively, $10.0 million and $11.1 million in total EMEA, respectively, and the entire balance in APAC.

The below table presents our revenues disaggregated by geography (in millions):
First Quarter
20202019
Americas
United States$928.5  $1,018.9  
Canada32.8  33.0  
Mexico28.7  27.5  
Puerto Rico17.7  19.2  
Brazil9.1  8.5  
Total Americas1,016.8  1,107.1  
EMEA
France52.5  64.3  
Switzerland44.2  49.5  
Portugal43.6  44.8  
Russia32.1  25.4  
United Kingdom22.3  26.2  
Italy14.7  20.6  
Germany8.0  11.1  
Ireland5.0  10.1  
Other15.2  18.0  
Total EMEA237.6  270.0  
Total APAC6.7  5.5  
Total Kelly Services, Inc.$1,261.1  $1,382.6  

Deferred Costs

Deferred sales commissions, which are included in other assets in the consolidated balance sheet, were $1.3 million as of first quarter-end 2020 and $1.5 million as of year-end 2019. Amortization expense for the deferred costs for the first quarter 2020 was $0.3 million and in the first quarter 2019 was $0.5 million.

Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $2.8 million as of first quarter-end 2020 and $3.6 million as of year-end 2019. Amortization expense for the deferred costs for the first quarter 2020 was $4.8 million and in the first quarter 2019 was $3.4 million.