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Derivative Financial Instruments - Gains and Losses (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives $ 3 $ 71 $ 59 $ 108
Gain (loss) recognized in earnings attributable to risk being hedged 15 27 55 (13)
Cash flow hedges and net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 587 (1,015) 1,470 (1,281)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (32) 69 (282) 37
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 5 9 15 50
Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 109 (32) 262 (249)
Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 477 (983) 1,207 (1,033)
Cost of services | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 12 10 33 18
Cost of sales | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 1 (4) (30) 14
Cost of financing | Interest rate contracts | Derivative instruments in fair value hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives 0 0 0 20
Gain (loss) recognized in earnings attributable to risk being hedged 4 7 15 (3)
Cost of financing | Interest rate contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (1) (1) (4) (3)
Cost of financing | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (5) (5) (14) (18)
Cost of financing | Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 1 2 4 13
SG&A expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (1) (5) (32) 12
SG&A expense | Equity contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives (13) 63 120 12
Other (income) and expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (22) 93 (187) 74
Other (income) and expense | Foreign exchange contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives 15 8 (59) 18
Interest expense | Interest rate contracts | Derivative instruments in fair value hedges        
Derivative Instruments, Gain (Loss)        
Gain (loss) recognized in earnings on derivatives 0 0 (1) 57
Gain (loss) recognized in earnings attributable to risk being hedged 11 20 40 (9)
Interest expense | Interest rate contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (3) (3) (10) (10)
Interest expense | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI (13) (15) (38) (50)
Interest expense | Foreign exchange contracts | Instruments in net investment hedges        
Derivative Instruments, Gain (Loss)        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing $ 3 $ 7 $ 11 $ 37