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Financing Receivables - Past Due (Details) - USD ($)
$ in Millions
Sep. 30, 2021
Dec. 31, 2020
Past Due Financing Receivable    
Amortized Cost $ 12,413 $ 18,242
Client Financing Receivables    
Past Due Financing Receivable    
Amortized Cost 11,687 15,822
Impaired financing receivables, related allowance 161 178
Client Financing Receivables | Total Past Due > 90 days    
Past Due Financing Receivable    
Amortized Cost 296 456
Amortized Cost > 90 Days and Accruing 103 241
Billed Invoices > 90 Days and Accruing 20 20
Client Financing Receivables | Past Due    
Past Due Financing Receivable    
Amortized Cost Not Accruing 200 223
Client Financing Receivables | Due Current and Past Due    
Past Due Financing Receivable    
Amortized Cost 11,687 15,822
Client Financing Receivables | Americas    
Past Due Financing Receivable    
Amortized Cost 5,966 7,758
Client Financing Receivables | Americas | Total Past Due > 90 days    
Past Due Financing Receivable    
Amortized Cost 179 295
Amortized Cost > 90 Days and Accruing 94 200
Billed Invoices > 90 Days and Accruing 15 12
Client Financing Receivables | Americas | Past Due    
Past Due Financing Receivable    
Amortized Cost Not Accruing 88 96
Client Financing Receivables | Americas | Due Current and Past Due    
Past Due Financing Receivable    
Amortized Cost 5,966 7,758
Client Financing Receivables | EMEA    
Past Due Financing Receivable    
Amortized Cost 3,616 5,023
Client Financing Receivables | EMEA | Total Past Due > 90 days    
Past Due Financing Receivable    
Amortized Cost 89 119
Amortized Cost > 90 Days and Accruing 3 28
Billed Invoices > 90 Days and Accruing 2 5
Client Financing Receivables | EMEA | Past Due    
Past Due Financing Receivable    
Amortized Cost Not Accruing 89 95
Client Financing Receivables | EMEA | Due Current and Past Due    
Past Due Financing Receivable    
Amortized Cost 3,616 5,023
Client Financing Receivables | Asia Pacific    
Past Due Financing Receivable    
Amortized Cost 2,105 3,042
Client Financing Receivables | Asia Pacific | Total Past Due > 90 days    
Past Due Financing Receivable    
Amortized Cost 28 42
Amortized Cost > 90 Days and Accruing 6 12
Billed Invoices > 90 Days and Accruing 3 4
Client Financing Receivables | Asia Pacific | Past Due    
Past Due Financing Receivable    
Amortized Cost Not Accruing 22 32
Client Financing Receivables | Asia Pacific | Due Current and Past Due    
Past Due Financing Receivable    
Amortized Cost $ 2,105 $ 3,042