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CONSOLIDATED INCOME STATEMENT - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenue $ 17,560 $ 18,028 $ 53,253 $ 55,370
Cost 9,130 9,692 28,202 29,982
Gross profit 8,430 8,336 25,052 25,388
Expense and other (income):        
Selling, general and administrative 4,647 5,024 15,849 15,171
Research, development and engineering 1,515 1,553 4,722 4,393
Intellectual property and custom development income (134) (166) (453) (489)
Other (income) and expense 253 (31) 614 (850)
Interest expense 323 432 971 990
Total expense and other (income) 6,603 6,813 21,704 19,215
Income from continuing operations before income taxes 1,827 1,522 3,348 6,173
Provision for/(benefit from) income taxes 128 (151) (888) 407
Income from continuing operations 1,698 1,673 4,237 5,766
Income/(loss) from discontinued operations, net of tax (1) (1) (2) (5)
Net income $ 1,698 $ 1,672 $ 4,234 $ 5,761
Assuming dilution:        
Continuing operations (in dollars per share) $ 1.89 $ 1.87 $ 4.72 $ 6.46
Discontinued operations (in dollars per share) 0.00 0.00 0.00 (0.01)
Total (in dollars per share) 1.89 1.87 4.72 6.45
Basic:        
Continuing operations (in dollars per share) 1.90 1.89 4.76 6.50
Discontinued operations (in dollars per share) 0.00 0.00 0.00 (0.01)
Total (in dollars per share) $ 1.90 $ 1.89 $ 4.76 $ 6.49
Weighted-average number of common shares outstanding:        
Assuming dilution (in shares) 897,292,233 892,839,745 895,756,850 892,527,357
Basic (in shares) 891,381,032 886,018,372 889,595,181 887,291,199
Services        
Revenue $ 11,180 $ 11,703 $ 33,490 $ 35,454
Cost 7,357 7,840 22,720 24,293
Sales        
Revenue 6,106 5,981 18,918 18,817
Cost 1,601 1,635 4,964 4,979
Financing        
Revenue 275 343 845 1,099
Cost $ 172 $ 217 $ 517 $ 710