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Segments - Revenue by Product or Service (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenue by Classes of Similar Products or Services      
Revenue $ 77,147 $ 79,591 $ 79,139
Cloud & Cognitive Software | Software      
Revenue by Classes of Similar Products or Services      
Revenue 18,712 17,970 17,681
Cloud & Cognitive Software | Services      
Revenue by Classes of Similar Products or Services      
Revenue 4,321 4,082 3,920
Cloud & Cognitive Software | Systems      
Revenue by Classes of Similar Products or Services      
Revenue 166 156 150
Global Business Services | Software      
Revenue by Classes of Similar Products or Services      
Revenue 156 151 179
Global Business Services | Services      
Revenue by Classes of Similar Products or Services      
Revenue 16,363 16,238 15,728
Global Business Services | Systems      
Revenue by Classes of Similar Products or Services      
Revenue 115 206 165
Global Technology Services | Software      
Revenue by Classes of Similar Products or Services      
Revenue 338 371 310
Global Technology Services | Services      
Revenue by Classes of Similar Products or Services      
Revenue 20,768 22,222 21,913
Global Technology Services | Maintenance      
Revenue by Classes of Similar Products or Services      
Revenue 5,183 5,484 5,783
Global Technology Services | Systems      
Revenue by Classes of Similar Products or Services      
Revenue 1,072 1,069 1,207
Systems | Servers      
Revenue by Classes of Similar Products or Services      
Revenue 3,746 3,996 3,993
Systems | Storage      
Revenue by Classes of Similar Products or Services      
Revenue 1,920 2,114 2,243
Systems | Software      
Revenue by Classes of Similar Products or Services      
Revenue 1,528 1,499 1,520
Systems | Services      
Revenue by Classes of Similar Products or Services      
Revenue 410 425 438
Global Financing | Financing      
Revenue by Classes of Similar Products or Services      
Revenue 1,120 1,223 1,167
Global Financing | Used equipment sales      
Revenue by Classes of Similar Products or Services      
Revenue $ 281 $ 366 $ 530