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Financing Receivables - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Sep. 30, 2019
Dec. 31, 2018
Net recorded investment for each class of receivables, by credit quality indicator    
Troubled debt restructurings of financing receivables
Lease receivables | Americas    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 3,245 3,774
Lease receivables | Americas | Aaa - Aa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 443 593
Lease receivables | Americas | A1 - A3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 727 678
Lease receivables | Americas | Baa1 - Baa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 843 892
Lease receivables | Americas | Ba1 - Ba2    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 697 852
Lease receivables | Americas | Ba3 - B1    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 259 433
Lease receivables | Americas | B2 - B3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 258 299
Lease receivables | Americas | Caa - D    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 16 26
Lease receivables | EMEA    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 1,073 1,319
Lease receivables | EMEA | Aaa - Aa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 11 45
Lease receivables | EMEA | A1 - A3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 201 158
Lease receivables | EMEA | Baa1 - Baa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 380 417
Lease receivables | EMEA | Ba1 - Ba2    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 311 426
Lease receivables | EMEA | Ba3 - B1    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 123 171
Lease receivables | EMEA | B2 - B3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 46 90
Lease receivables | EMEA | Caa - D    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 1 10
Lease receivables | Asia Pacific    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 939 1,128
Lease receivables | Asia Pacific | Aaa - Aa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 44 85
Lease receivables | Asia Pacific | A1 - A3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 441 413
Lease receivables | Asia Pacific | Baa1 - Baa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 153 297
Lease receivables | Asia Pacific | Ba1 - Ba2    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 149 191
Lease receivables | Asia Pacific | Ba3 - B1    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 104 84
Lease receivables | Asia Pacific | B2 - B3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 44 50
Lease receivables | Asia Pacific | Caa - D    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 5 7
Loan receivables | Americas    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 5,789 6,712
Loan receivables | Americas | Aaa - Aa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 1,006 1,055
Loan receivables | Americas | A1 - A3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 855 1,206
Loan receivables | Americas | Baa1 - Baa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 1,560 1,587
Loan receivables | Americas | Ba1 - Ba2    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 1,380 1,516
Loan receivables | Americas | Ba3 - B1    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 444 770
Loan receivables | Americas | B2 - B3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 499 531
Loan receivables | Americas | Caa - D    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 47 47
Loan receivables | EMEA    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 3,130 3,633
Loan receivables | EMEA | Aaa - Aa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 167 125
Loan receivables | EMEA | A1 - A3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 308 436
Loan receivables | EMEA | Baa1 - Baa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 1,120 1,148
Loan receivables | EMEA | Ba1 - Ba2    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 830 1,175
Loan receivables | EMEA | Ba3 - B1    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 476 472
Loan receivables | EMEA | B2 - B3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 222 249
Loan receivables | EMEA | Caa - D    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 7 28
Loan receivables | Asia Pacific    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 2,330 2,457
Loan receivables | Asia Pacific | Aaa - Aa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 160 185
Loan receivables | Asia Pacific | A1 - A3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 874 901
Loan receivables | Asia Pacific | Baa1 - Baa3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 617 648
Loan receivables | Asia Pacific | Ba1 - Ba2    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 396 417
Loan receivables | Asia Pacific | Ba3 - B1    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 208 184
Loan receivables | Asia Pacific | B2 - B3    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment 62 109
Loan receivables | Asia Pacific | Caa - D    
Net recorded investment for each class of receivables, by credit quality indicator    
Financing receivables, net recorded investment $ 14 $ 15