CONSOLIDATED STATEMENT OF EARNINGS (USD $) In Millions, except Per Share data, unless otherwise specified	3 Months Ended				6 Months Ended
	Jun. 30, 2012		Jun. 30, 2011		Jun. 30, 2012		Jun. 30, 2011
Revenue:
Services	$ 14,833		$ 15,246		$ 29,653		$ 29,942
Sales	10,426		10,894		19,782		20,281
Financing	523		526		1,021		1,050
Total revenue	25,783	[1]	26,666		50,456		51,273
Cost:
Services	9,785		10,315		19,770		20,431
Sales	3,435		3,698		6,761		7,088
Financing	282		269		526		511
Total cost	13,502		14,282		27,056	[1]	28,030
Gross profit	12,281		12,385	[1]	23,400		23,243
Expense and other income:
Selling, general and administrative	5,837		6,030		11,723		11,856
Research, development and engineering	1,587		1,569		3,188		3,156
Intellectual property and custom development income	(289)		(295)		(545)		(557)
Other (income) and expense	(132)		97		(190)		(105)
Interest expense	117		97		226		190
Total expense and other income	7,120		7,500	[1]	14,403	[1]	14,541	[1]
Income before income taxes	5,161		4,885		8,997		8,702
Provision for income taxes	1,280		1,221		2,049		2,175
Net income	$ 3,881		$ 3,664		$ 6,948		$ 6,526	[1]
Earnings per share of common stock:
Assuming dilution (in dollars per share)	$ 3.34		$ 3.00		$ 5.95		$ 5.30
Basic (in dollars per share)	$ 3.38		$ 3.04		$ 6.02		$ 5.38
Weighted-average number of common shares outstanding: (millions)
Assuming dilution (in shares)	1,161.9		1,221.4		1,168.1		1,230.7
Basic (in shares)	1,149.0		1,204.8		1,154.1		1,213.5
Cash dividend per common share (in dollars per share)	$ 0.85		$ 0.75		$ 1.60		$ 1.40

[1] Amounts may not add due to rounding.