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EQUITY ACTIVITY - Reclassifications and Taxes (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Cost of sales $ 7,256 $ 6,559 $ 6,920
Cost of services 34,447 34,021 33,126
SG&A expense 20,107 21,069 20,430
Other (income) and expense (216) 145 (724)
Interest expense 615 630 468
Continuing operations provision for (benefit from) income taxes 5,642 449 2,581
Net (income) loss (5,753) (11,872) (13,190)
Other comprehensive income/(loss) 2,806 209 (1,731)
Accumulated Other Comprehensive Income/(Loss)      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Net of Tax Amount 1,206 (1,581) (3,252)
Reclassification/amortization, Net of Tax Amount 1,599 1,791 1,520
Other comprehensive income/(loss), Before Tax Amount 3,235 472 (1,523)
Other comprehensive income/(loss), Tax (Expense)/Benefit (429) (263) (208)
Other comprehensive income/(loss) 2,806 209 (1,731)
Foreign Currency Translation Adjustments      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Net of Tax Amount 769 (140) (1,721)
Reclassification/amortization, Net of Tax Amount 0 0 0
Other comprehensive income/(loss), Before Tax Amount 152 (20) (1,379)
Other comprehensive income/(loss), Tax (Expense)/Benefit 617 (120) (342)
Other comprehensive income/(loss) 769 (140) (1,721)
Net Unrealized Gains/(Losses) on Available-For-Sale Securities      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Before Tax Amount 1 (38) (54)
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit (1) 14 21
Unrealized gains/(losses) arising during the period, Net of Tax Amount 0 (23) (33)
Reclassification/amortization, Net of Tax Amount 1 21 53
Other comprehensive income/(loss), Before Tax Amount 2 (3) 32
Other comprehensive income/(loss), Tax (Expense)/Benefit (1) 1 (12)
Other comprehensive income/(loss) 1 (2) 20
Net Unrealized Gains/(Losses) on Available-For-Sale Securities | Reclassifications      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Other (income) and expense 1 34 86
Continuing operations provision for (benefit from) income taxes 0 (13) (33)
Net (income) loss 1 21 53
Net Unrealized Gains/(Losses) on Cash Flow Hedges      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Before Tax Amount (58) 243 618
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit 0 (80) (218)
Unrealized gains/(losses) arising during the period, Net of Tax Amount (58) 163 399
Reclassification/amortization, Net of Tax Amount (226) 56 (691)
Other comprehensive income/(loss), Before Tax Amount (421) 345 (454)
Other comprehensive income/(loss), Tax (Expense)/Benefit 137 (126) 162
Other comprehensive income/(loss) (284) 219 (292)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Cost of sales (3) 5 (192)
Cost of services (70) 8 0
SG&A expense (11) (4) (149)
Other (income) and expense (324) 68 (731)
Interest expense 45 24 0
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Cost of sales      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Continuing operations provision for (benefit from) income taxes 1 (5) 59
Net (income) loss (3) 1 (133)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Cost of services      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Continuing operations provision for (benefit from) income taxes 27 (3) (2)
Net (income) loss (43) 5 (2)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | SG&A expense      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Continuing operations provision for (benefit from) income taxes 3 (2) 43
Net (income) loss (9) (7) (105)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Other (income) and expense      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Continuing operations provision for (benefit from) income taxes 124 (26) 281
Net (income) loss (199) 42 (451)
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Interest expense      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Continuing operations provision for (benefit from) income taxes (17) (9) 0
Net (income) loss 28 15 0
Net Change Retirement-Related Benefit Plans      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Net of Tax Amount 495 (1,581) (1,897)
Reclassification/amortization, Net of Tax Amount 1,825 1,714 2,158
Other comprehensive income/(loss), Before Tax Amount 3,502 150 279
Other comprehensive income/(loss), Tax (Expense)/Benefit (1,182) (19) (17)
Other comprehensive income/(loss) 2,320 132 262
Retirement-Related Benefit Plans, Prior Service Costs/(Credits)      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Before Tax Amount 0   6
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit 0   (2)
Unrealized gains/(losses) arising during the period, Net of Tax Amount 0   4
Reclassification/amortization, Before Tax Amount (88) (107) (100)
Reclassification/amortization, Tax (Expense)/Benefit 29 34 36
Reclassification/amortization, Net of Tax Amount (58) (74) (65)
Retirement-Related Benefit Plans, Net Gains/(Losses)      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Before Tax Amount 682 (2,490) (2,963)
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit (201) 924 1,039
Unrealized gains/(losses) arising during the period, Net of Tax Amount 481 (1,566) (1,925)
Reclassification/amortization, Before Tax Amount 2,889 2,764 3,304
Reclassification/amortization, Tax (Expense)/Benefit (1,006) (976) (1,080)
Reclassification/amortization, Net of Tax Amount 1,883 1,788 2,223
Retirement-Related Benefit Plans, Curtailments and Settlements      
Reclassifications and Taxes Related to Items of Other Comprehensive Income      
Unrealized gains/(losses) arising during the period, Before Tax Amount 19 (16) 33
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit (5) 1 (9)
Unrealized gains/(losses) arising during the period, Net of Tax Amount $ 14 $ (15) $ 24