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Financing Receivables (Details 5) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Gross recorded investment for each class of receivables, by credit quality indicator    
Total $ 23,537 $ 22,510
Major Markets
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 17,325 16,701
Growth Markets
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 6,212 5,808
Lease receivables
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 8,996 9,174
Lease receivables | Major Markets
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 6,796 7,036
Lease receivables | Major Markets | AAA - AA-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 743 646
Lease receivables | Major Markets | A+ - A-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 1,513 1,664
Lease receivables | Major Markets | BBB+ - BBB-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 2,111 2,285
Lease receivables | Major Markets | BB+ - BB
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 1,393 1,367
Lease receivables | Major Markets | BB- - B+
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 595 552
Lease receivables | Major Markets | B - B-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 365 399
Lease receivables | Major Markets | CCC+ - D-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 76 124
Lease receivables | Growth Markets
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 2,200 2,138
Lease receivables | Growth Markets | AAA - AA-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 68 86
Lease receivables | Growth Markets | A+ - A-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 168 223
Lease receivables | Growth Markets | BBB+ - BBB-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 957 776
Lease receivables | Growth Markets | BB+ - BB
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 350 450
Lease receivables | Growth Markets | BB- - B+
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 368 418
Lease receivables | Growth Markets | B - B-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 214 127
Lease receivables | Growth Markets | CCC+ - D-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 74 58
Loan receivables
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 14,542 13,336
Loan receivables | Major Markets
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 10,529 9,666
Loan receivables | Major Markets | AAA - AA-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 1,151 887
Loan receivables | Major Markets | A+ - A-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 2,344 2,286
Loan receivables | Major Markets | BBB+ - BBB-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 3,271 3,139
Loan receivables | Major Markets | BB+ - BB
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 2,158 1,878
Loan receivables | Major Markets | BB- - B+
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 922 758
Loan receivables | Major Markets | B - B-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 565 548
Loan receivables | Major Markets | CCC+ - D-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 118 170
Loan receivables | Growth Markets
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 4,012 3,670
Loan receivables | Growth Markets | AAA - AA-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 125 148
Loan receivables | Growth Markets | A+ - A-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 307 382
Loan receivables | Growth Markets | BBB+ - BBB-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 1,745 1,333
Loan receivables | Growth Markets | BB+ - BB
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 638 773
Loan receivables | Growth Markets | BB- - B+
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 672 718
Loan receivables | Growth Markets | B - B-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total 391 218
Loan receivables | Growth Markets | CCC+ - D-
   
Gross recorded investment for each class of receivables, by credit quality indicator    
Total $ 134 $ 99