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Significant Accounting Policies (Narratives) (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Accounting Policies [Abstract]      
Noncontrolling interest amounts in income, net of tax $ 7 $ 11 $ 6
Deferred services transition and setup costs 2,402 2,424  
Estimated amortization of deferred services transition and setup costs for 2014 812    
Estimated amortization of deferred services transition and setup costs for 2015 612    
Estimated amortization of deferred transition and setup costs for 2016 400    
Estimated amortization of deferred transition and setup costs for 2017 247    
Estimated amortization of deferred transition and setup costs thereafter 332    
Deferred amounts paid to clients in excess of the fair value of acquired assets used in outsourcing arrangements 89 51  
Estimated amortization of deferred amounts paid to clients in excess of the fair value of acquired assets for 2014 27    
Estimated amortization of deferred amounts paid to clients in excess of the fair value of acquired assets for 2015 27    
Estimated amortization of deferred amounts paid to clients in excess of the fair value of acquired assets for 2016 8    
Estimated amortization of deferred amounts paid to clients in excess of the fair value of acquired assets for 2017 5    
Estimated amortization of deferred amounts paid to clients in excess of the fair value of acquired assets thereafter 22    
Marketing and advertising expense:      
Advertising and promotional expense $ 1,294 $ 1,339 $ 1,373
Minimum
     
Deferred Revenue Arrangement [Line Items]      
Product warranty term 1 year    
Maximum
     
Deferred Revenue Arrangement [Line Items]      
Product warranty term 3 years