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Segments (Operating Profit Reconciliation) (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Pre-tax Income      
Income before income taxes $ 19,524 $ 21,902 $ 21,003
Total reportable segments
     
Pre-tax Income      
Income before income taxes 22,967 24,015 22,904
Pre-tax reconciliations items
     
Pre-tax Income      
Amortization of acquired intangible assets (758) (703) (629)
Acquisition-related charges (46) (36) (46)
Non-operating retirement-related (costs)/income (1,062) (538) 72
Internal transactions
     
Pre-tax Income      
Income before income taxes (1,480) (1,197) (1,243)
Unallocated corporate amounts
     
Pre-tax Income      
Income before income taxes $ (98) $ 361 $ (56)