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Segments - Revenue by Product or Service (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Revenue by Classes of Similar Products or Services      
Revenue $ 61,860 $ 60,530 $ 57,350
Software | Software      
Revenue by Classes of Similar Products or Services      
Revenue 22,483 21,374 19,845
Software | Services      
Revenue by Classes of Similar Products or Services      
Revenue 3,764 3,575 3,485
Software | Systems      
Revenue by Classes of Similar Products or Services      
Revenue 62 88 96
Consulting | Software      
Revenue by Classes of Similar Products or Services      
Revenue 212 170 173
Consulting | Services      
Revenue by Classes of Similar Products or Services      
Revenue 19,691 18,857 17,563
Consulting | Systems      
Revenue by Classes of Similar Products or Services      
Revenue 82 80 108
Infrastructure | Software      
Revenue by Classes of Similar Products or Services      
Revenue 1,658 1,585 1,426
Infrastructure | Services      
Revenue by Classes of Similar Products or Services      
Revenue 2,463 2,653 2,616
Infrastructure | Maintenance      
Revenue by Classes of Similar Products or Services      
Revenue 4,138 4,590 4,743
Infrastructure | Servers      
Revenue by Classes of Similar Products or Services      
Revenue 4,253 4,471 3,483
Infrastructure | Storage      
Revenue by Classes of Similar Products or Services      
Revenue 2,081 1,989 1,919
Financing | Financing      
Revenue by Classes of Similar Products or Services      
Revenue 680 582 628
Financing | Used equipment sales      
Revenue by Classes of Similar Products or Services      
Revenue $ 60 $ 64 $ 145