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Revenue Recognition (Tables)
12 Months Ended
Dec. 31, 2023
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregation of revenue
($ in millions)
For the year ended December 31:202320222021
Hybrid Platform & Solutions$18,693 $17,866 $17,036 
Transaction Processing7,615 7,171 6,390 
Total Software$26,308 $25,037 $23,426 
Business Transformation$9,179 $8,834 $8,284 
Application Operations6,958 6,508 6,095 
Technology Consulting3,849 3,765 3,466 
Total Consulting$19,985 $19,107 $17,844 
Hybrid Infrastructure$9,215 $9,451 $8,167 
Infrastructure Support5,377 5,837 6,021 
Total Infrastructure$14,593 $15,288 $14,188 
Financing (1)
$741 $645 $774 
Other$233 $453 $1,119 
Total Revenue$61,860 $60,530 $57,350 
(1)    Contains lease and loan financing arrangements which are not subject to the guidance on revenue from contracts with customers.
Schedule of disaggregation of revenue by geography
($ in millions)
For the year ended December 31:202320222021
Americas$31,666 $31,057 $28,299 
Europe/Middle East/Africa 18,492 17,950 17,447 
Asia Pacific11,702 11,522 11,604 
Total$61,860 $60,530 $57,350 
Schedule of reconciliation of contract balances
The following table provides information about notes and accounts receivable—trade, contract assets and deferred income balances.
($ in millions)
At December 31:20232022
Notes and accounts receivable — trade (net of allowances of $192 in 2023 and $233 in 2022)
$7,214 $6,541 
Contract assets (1)
505 464 
Deferred income (current)13,451 12,032 
Deferred income (noncurrent)3,533 3,499 
(1)    Included within prepaid expenses and other current assets in the Consolidated Balance Sheet.
Schedule of notes and accounts receivable - trade allowance for credit losses
The following table provides roll forwards of the notes and accounts receivable—trade allowance for expected credit losses for the years ended December 31, 2023 and 2022.
($ in millions)
January 1, 2023Additions/(Releases)Write-offsForeign currency and OtherDecember 31, 2023
$233$32$(79)$6$192
January 1, 2022Additions/(Releases)Write-offsForeign currency and OtherDecember 31, 2022
$218$59$(31)$(14)$233
Schedule of deferred contract costs
($ in millions)
At December 31:20232022
Capitalized costs to obtain a contract$686 $563 
Deferred costs to fulfill a contract
Deferred setup costs399 456 
Other deferred fulfillment costs755 814 
Total deferred costs (1)
$1,841 $1,833 
(1)    Of the total deferred costs, $998 million was current and $842 million was noncurrent at December 31, 2023 and $967 million was current and $866 million was noncurrent at December 31, 2022.