XML 302 R111.htm IDEA: XBRL DOCUMENT v3.24.0.1
Financing Receivables - By Portfolio Segment (Details)
$ in Millions
12 Months Ended
Dec. 31, 2023
USD ($)
class
Dec. 31, 2022
USD ($)
class
Financing receivables    
Number of classes of financing receivable | class 3 3
Amortized cost $ 12,716 $ 13,769
Allowance for credit losses    
Allowance for credit losses, beginning balance 173  
Allowance for credit losses, ending balance 156 173
Client Financing Receivables    
Financing receivables    
Amortized cost 10,863 12,531
Allowance for credit losses    
Allowance for credit losses, beginning balance 168 195
Write-offs (18) (25)
Recoveries 5 5
Additions/(releases) (12) (3)
Other 8 (4)
Allowance for credit losses, ending balance 150 168
Client Financing Receivables | Americas    
Financing receivables    
Amortized cost 6,488 7,281
Allowance for credit losses    
Allowance for credit losses, beginning balance 88 111
Write-offs (9) (20)
Recoveries 0 1
Additions/(releases) 5 (5)
Other 7 2
Allowance for credit losses, ending balance 92 88
Client Financing Receivables | EMEA    
Financing receivables    
Amortized cost 3,007 3,546
Allowance for credit losses    
Allowance for credit losses, beginning balance 60 61
Write-offs (1) (3)
Recoveries 2 0
Additions/(releases) (14) 6
Other 1 (5)
Allowance for credit losses, ending balance 48 60
Client Financing Receivables | Asia Pacific    
Financing receivables    
Amortized cost 1,368 1,704
Allowance for credit losses    
Allowance for credit losses, beginning balance 20 23
Write-offs (8) (2)
Recoveries 3 4
Additions/(releases) (4) (4)
Other (1) (2)
Allowance for credit losses, ending balance $ 11 $ 20