-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: keymaster@town.hall.org Originator-Key-Asymmetric: MFkwCgYEVQgBAQICAgADSwAwSAJBALeWW4xDV4i7+b6+UyPn5RtObb1cJ7VkACDq pKb9/DClgTKIm08lCfoilvi9Wl4SODbR1+1waHhiGmeZO8OdgLUCAwEAAQ== MIC-Info: RSA-MD5,RSA, mnMfBld1t7sVEC3YS2vjKwCAfll7Zf6KMUtj+rbffiNGTKI7IdvGqwFuE2foMoco hHKcPioTSA+jdQhHAfXpeA== 0000050863-94-000018.txt : 19941222 0000050863-94-000018.hdr.sgml : 19941222 ACCESSION NUMBER: 0000050863-94-000018 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 2 CONFORMED PERIOD OF REPORT: 19941220 ITEM INFORMATION: Other events FILED AS OF DATE: 19941221 SROS: NASD FILER: COMPANY DATA: COMPANY CONFORMED NAME: INTEL CORP CENTRAL INDEX KEY: 0000050863 STANDARD INDUSTRIAL CLASSIFICATION: SEMICONDUCTORS & RELATED DEVICES [3674] IRS NUMBER: 941672743 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 000-06217 FILM NUMBER: 94565586 BUSINESS ADDRESS: STREET 1: 2200 MISSION COLLEGE BLVD CITY: SANTA CLARA STATE: CA ZIP: 95052 BUSINESS PHONE: 4087658080 MAIL ADDRESS: STREET 1: 2200 MISSION COLLEGE BLVD STREET 2: RN6-27 CITY: SANTA CLARA STATE: CA ZIP: 95052-8119 8-K 1 SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 8-K CURRENT REPORT Pursuant to Section 13 or 15 (d) of the Securities Exchange Act of 1934 Date of Report: December 20, 1994 INTEL CORPORATION (Exact name of registrant as specified in its charter) Delaware 0-6217 94-1672743 (State of Incorporation) (Commission File Number) (IRS Employer Identification No.) 2200 Mission College Blvd., Santa Clara, CA 95052 (Address of principal executive offices) 408/765-8080 (Registrant's telephone number) 2 ITEM 5. OTHER EVENTS. - ------- ------------- 5.1 Attached hereto as Exhibit 99.1 and incorporated by reference herein is a press release issued by Intel Corporation on December 20, 1994 relating to the adoption of an upon-request replacement policy on Pentium(TM) processors and a material (as yet unspecified) charge against earnings which Intel Corporation will take in the fourth quarter of its fiscal year ended December 31, 1994. ITEM 7. Financial Statements, Pro Forma Financial Information - ------- and Exhibits. ----------------------------------------------------- Exhibit 99.1 Press Release of Intel Corporation dated December 20, 1994 3 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized. INTEL CORPORATION BY: /s/ F. Thomas Dunlap, Jr. ------------------------- F. Thomas Dunlap, Jr. Vice President, General Counsel and Secretary December 20, 1994 ----------------- EX-99 2 Exhibit 99.1 CONTACTS: Howard High Press Relations (408) 765-1488 Gordon Casey Investor Relations (408) 765-8418 Note to Analysts and Editors: Intel will hold a conference call this morning at 6:00 a.m., Pacific Standard Time. To join, call 212-346-0100. INTEL ADOPTS UPON-REQUEST REPLACEMENT POLICY ON PENTIUM(TM) PROCESSORS WITH FLOATING POINT FLAW; WILL TAKE Q4 CHARGE AGAINST EARNINGS SANTA CLARA, Calif., December 20, 1994 -- Intel today said it will exchange the processor for any owner of a Pentium(TM) processor-based system who is concerned about the subtle flaw in the floating point unit of the processor. The company has been criticized in recent weeks for replacing processors on the basis of need rather than on request. Intel will take a reserve against fourth quarter earnings to cover costs associated with the replacement program. The flaw can produce reduced precision in floating point divide operations once every nine billion random number pairs. Intel said that while almost no one will ever encounter the flaw, the company will nevertheless replace the processor upon request with an updated version that does not have the flaw. This offer will be in effect for the lifetime of a user's PC, which means that users can conclude they do not currently want a replacement, but still have the option of replacing the chip in the future if they wish. Intel is making a rapid manufacturing transition to the updated version, and expects to be able to ship sufficient replacement parts to meet demand during the next few months. "The past few weeks have been deeply troubling. What we view as an extremely minor technical problem has taken on a life of its own," said Dr. Andrew S. Grove, president and chief executive officer. "Our OEM customers and the retail channel have been very supportive during this difficult period, and we are very grateful," Dr. Grove said. "To support them and their customers, we are today announcing a no-questions-asked return policy on the current version of the Pentium processor. "Our previous policy was to talk with users to determine whether their needs required replacement of the processor. To some people, this policy seemed arrogant and uncaring. We apologize. We were motivated by a belief that replacement is simply unnecessary for most people. We still feel that way, but we are changing our policy because we want there to be no doubt that we stand behind this product." Intel will send a replacement processor to PC users who choose to do the replacement themselves, and will offer telephone technical assistance. Call 1-800-628-8686 for details. Intel also said it planned to contract with service providers to do replacements at no charge for PC owners who prefer to bring their PC's to a service location. Details will be provided in the next few weeks. Finally, Intel said it would work with its OEM customers to provide replacement for PC users who prefer to work with the manufacturer of their system. The company said it would take an unspecified but material charge against fourth quarter earnings to cover costs associated with the replacement program announced today. Intel said it was unable to determine the amount of the reserve, but said an estimated total will be provided on or before January 17, the date of Intel's 1994 financial results announcement. Following this release is a copy of an advertisement that will appear starting on December 21 in major newspapers in North America. Intel, the world's largest chip maker, is also a leading manufacturer of personal computer, networking and communications products. 2 - Exhibit 99.1 (con't) December 21, 1994 To owners of Pentium(TM) processor-based computers and the PC community: We at Intel wish to sincerely apologize for our handling of the recently publicized Pentium processor flaw. The Intel Inside(R) symbol means that your computer has a microprocessor second to none in quality and performance. Thousands of Intel employees work very hard to assure that this is true. But no microprocessor is ever perfect. What Intel continues to believe is an extremely minor technical problem has taken on a life of its own. Although Intel firmly stands behind the quality of the current version of the Pentium processor, we recognize that many users have concerns. We want to resolve these concerns. Intel will exchange the current version of the Pentium processor for an updated version in which this floating-point divide flaw is corrected for any owner who requests it, free of charge anytime during the life of their computer. Just call 1-800-628-8686. Sincerely, Andrew S. Grove President & CEO Craig R. Barrett Exec. Vice President & COO Gordon E. Moore Chairman of the Board -----END PRIVACY-ENHANCED MESSAGE-----