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Selected Quarterly Financial Data (Unaudited)
12 Months Ended
Dec. 31, 2018
Quarterly Financial Information Disclosure [Abstract]  
Selected Quarterly Financial Data (Unaudited)
SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED)

The unaudited quarterly financial data included as supplementary data reflects all adjustments that are, in the opinion of management, necessary for a fair statement of the results for the interim periods presented.

 
 
Three Months Ended
 
 
March 31
 
June 30
 
September 30
 
December 31
In millions except per share amounts
 
2018
 
2017
 
2018
 
2017
 
2018
 
2017
 
2018
 
2017
Operating revenue
 
$
3,744

 
$
3,471

 
$
3,831

 
$
3,599

 
$
3,613

 
$
3,615

 
$
3,580

 
$
3,629

Cost of revenue
 
2,181

 
2,003

 
2,231

 
2,087

 
2,096

 
2,092

 
2,096

 
2,124

Operating income
 
903

 
807

 
932

 
872

 
889

 
960

 
860

 
846

Net income (loss)
 
652

 
536

 
666

 
587

 
638

 
640

 
607

 
(76
)
Net income (loss) per share:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic
 
1.92

 
1.55

 
1.98

 
1.70

 
1.91

 
1.86

 
1.84

 
(0.22
)
Diluted
 
1.90

 
1.54

 
1.97

 
1.69

 
1.90

 
1.85

 
1.83

 
(0.22
)


In the fourth quarter of 2017, the Company recorded a one-time additional income tax expense of $658 million, or $1.92 per diluted share, related to the enactment of the United States "Tax Cuts and Jobs Act." Refer to Note 6. Income Taxes for further information.

In the second quarter of 2017, the Company entered into a $95 million confidential settlement agreement to resolve a litigation matter. Based on the terms of the agreement, the Company received the settlement within 120 days of the execution of the agreement. The receipt of the settlement resulted in a favorable pre-tax impact of $15 million in the second quarter of 2017 and $80 million in the third quarter of 2017, which was included in operating income.