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Selected Quarterly Financial Data (Unaudited) (Tables)
12 Months Ended
Dec. 31, 2017
Quarterly Financial Information Disclosure [Abstract]  
Schedule of Quarterly Financial Information
 
 
Three Months Ended
 
 
March 31
 
June 30
 
September 30
 
December 31
In millions except per share amounts
 
2017
 
2016
 
2017
 
2016
 
2017
 
2016
 
2017
 
2016
Operating revenue
 
$
3,471

 
$
3,274

 
$
3,599

 
$
3,431

 
$
3,615

 
$
3,495

 
$
3,629

 
$
3,399

Cost of revenue
 
2,004

 
1,896

 
2,087

 
1,967

 
2,094

 
2,027

 
2,124

 
2,006

Operating income
 
809

 
722

 
874

 
792

 
961

 
808

 
850

 
742

Net income
 
536

 
468

 
587

 
525

 
640

 
535

 
(76
)
 
507

Net income (loss) per share:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Basic
 
1.55

 
1.29

 
1.70

 
1.47

 
1.86

 
1.51

 
(0.22
)
 
1.46

Diluted
 
1.54

 
1.29

 
1.69

 
1.46

 
1.85

 
1.50

 
(0.22
)
 
1.45