Reserves for Losses

6 Months Ended

Jun. 30, 2014

Reserves For Losses Card Member Receivables And Loans Disclosure [Abstract]

Reserve for Losses

4.Reserves for Losses

Reserves for losses relating to Card Member loans and receivables represent management's best estimate of the probable losses inherent in the Company's outstanding portfolio of loans and receivables, as of the balance sheet date. Management's evaluation process requires certain estimates and judgments. For information on the Company's reserves for losses and the related accounting policies, refer to Note 5on pages 77 – 78 of the Annual Report.

Changes in Card Member Receivables Reserve for Losses

The following table presents changes in the Card Member receivables reserve for losses for thesix months endedJune 30:

(Millions)		2014		2013
Balance, January 1		$	386	$	428
	Provisions(a)		398		315
	Net write-offs(b)		(359)		(358)
	Other(c)		(12)		1
Balance, June 30		$	413	$	386

• Provisions forprincipal (resulting from authorized transactions) and fee reserve components.
• Consists of principal (resulting from authorized transactions) and fee components, less recoveries of $180 million and $200 million, including net write-offs from TDRs of $8 million and $19 million, for the six months endedJune 30, 2014 and 2013, respectively.
• Beginning in first quarter 2014, reserves for card related fraud lossesof $(7) million are reflected inother liabilities. All periods includeforeign currency translation adjustments of nil and $(6) million for the six months endedJune 30, 2014 and 2013, respectively,and other items of $(5) million and $7 million for the six months endedJune 30, 2014 and 2013, respectively.

Card Member Receivables Evaluated Individually and Collectively for Impairment

The following table presents Card Member receivables evaluated individually and collectively for impairment and related reserves as of June 30, 2014 and December 31, 2013:

(Millions)	2014		2013
Card Member receivables evaluated individually for impairment(a)	$	44	$	50
Related reserves (a)	$	32	$	38
Card Member receivables evaluated collectively for impairment	$	45,262	$	44,113
Related reserves (b)	$	381	$	348

• Represents receivables modified in a TDR and related reserves.Refer to the Impaired Card MemberLoans and Receivables discussion in Note 4 on pages 74 – 76 of the Annual Report for further information.
• The reserves include the quantitative results of analytical models that are specific to individual pools of receivables and reserves for internal and external qualitative risk factors that apply to receivables that are collectively evaluated for impairment and are not specific to any individual pool of receivables.

Changes in Card Member Loans Reserve for Losses

The following table presents changes in the Card Member loans reserve for losses for the six months endedJune 30:

(Millions)			2014		2013
Balance, January 1			$	1,261	$	1,471
	Provisions(a)			532		577
	Net write-offs
		Principal(b)		(541)		(613)
		Interest and fees(b)		(84)		(77)
	Other(c)			2		(16)
Balance, June 30			$	1,170	$	1,342

• Provisions for principal (resulting from authorized transactions), interest and fee reservescomponents.
• Consists of principal write-offs (resulting from authorized transactions), less recoveries of $216million and$230million, including net write-offs from TDRs of $(2)million and$7million,for the six months endedJune 30, 2014 and 2013, respectively. Recoveries of interest and fees were de minimis.
• Beginning in first quarter 2014, reserves forcard related fraud losses of $(6) million are reflected in other liabilities.All periods include foreign currency translation adjustments of$(1)millionand $(11)million forthe six months ended June 30, 2014 and 2013, respectively,and other items of $9million and $(5)million for the six months ended June 30, 2014 and 2013, respectively.

Card Member Loans Evaluated Individually and Collectively for Impairment

The following table presents Card Member loans evaluated individually and collectively for impairment and related reserves as of June 30, 2014 and December 31, 2013:

(Millions)	2014		2013
Card Member loans evaluated individually for impairment(a)	$	323	$	378
Related reserves (a)	$	74	$	84
Card Member loans evaluated collectively for impairment(b)	$	66,015	$	66,860
Related reserves (b)	$	1,096	$	1,177

• Represents loans modified in a TDR and related reserves. Refer to the Impaired Card MemberLoans and Receivables discussion in Note 4 on pages 74 – 76 of the Annual Report for further information.
• Represents current loans and loans less than 90 days past due, loans over 90 days past due and accruing interest, and non-accrual loans. The reserves include the quantitative results of analytical models that are specific to individual pools of loans and reserves for internal and external qualitative risk factors that apply to loans that are collectively evaluated for impairment and are not specific to any individual pool of loans.