Non-Interest Revenue and Expense Detail (Tables)

3 Months Ended

Mar. 31, 2014

Other Cost And Expense Disclosure Operating (Tables) [Abstract]

Details of other commissions and fees

The following is a detail of other commissions and fees for the three months endedMarch 31:

(Millions)		2014		2013
Foreign currency conversion fee revenue		$	213	$	210
Delinquency fees			181		164
Loyalty Partner			91		75
Service fees			90		82
Other(a)			43		42
	Total other commissions and fees	$	618	$	573

• Other primarily includes fee revenue from fees related to MembershipRewards programs.

Details of other revenues

The following is a detail of other revenues for the three months endedMarch 31:

(Millions)		2014		2013
Global Network Services partner revenues		$	158	$	144
Net gain on investment securities			39		36
Other(a)			304		357
	Total other revenues	$	501	$	537

• Other includes revenues arising fromforeign exchange gains on cross-border Card Member spending, merchant-related fees, insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, and other miscellaneous revenue and fees.

Detail of marketing, promotion, rewards and Card Member services

The following is a detail of marketing, promotion, rewards, Card Member servicesand other for the three months endedMarch 31:

(Millions)		2014		2013
Marketing and promotion		$	613	$	621
Card Member rewards			1,582		1,520
Card Member services and other			222		189
	Total marketing, promotion, rewards, Card Member services and other	$	2,417	$	2,330

Detail of other, net expense

The following is a detail of other, netexpenses for the three months endedMarch 31:

(Millions)		2014		2013
Professional services		$	692	$	716
Occupancy and equipment			462		472
Communications			93		96
Other(a)			302		327
	Total other, net	$	1,549	$	1,611

• Other expense includes general operating expenses, expenses for unauthorized transactions, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.