Details of Certain Consolidated Statements of Income Lines

9 Months Ended

Sep. 30, 2013

Other Income And Other Expense Disclosure [Abstract]

Details of Certain Consolidated Statements of Income Lines

13.Details of Certain Consolidated Statements of Income Lines

The following is a detail of other commissions and fees:

			Three Months Ended				Nine Months Ended
			September 30,				September 30,
(Millions)		2013		2012		2013		2012
Foreign currency conversion revenue		$	223	$	220	$	655	$	643
Delinquency fees			172		156		503		476
Service fees			97		81		273		263
Other(a)			118		124		357		357
	Total other commissions and fees	$	610	$	581	$	1,788	$	1,739

• Other commissions and fees include fee revenue from the Loyalty Partner business and fees related to MembershipRewards programs.

The following is a detail of other revenues:

		Three Months Ended				Nine Months Ended
		September 30,				September 30,
(Millions)		2013		2012		2013		2012
Global Network Services partner revenues		$	171	$	156	$	466	$	474
Net gain on investment securities			37		35		102		84
Other(a)			393		386		1,137		1,223
	Total other revenues	$	601	$	577	$	1,705	$	1,781

• Other revenues include revenues arising from contracts with GNS partners including royalties and signing fees, insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, publishing revenues and other miscellaneous revenue and fees,offset by certain internal and regulatory review-related Card Member reimbursements.

The following is a detail of marketing, promotion, rewards and Card Member services:

		Three Months Ended				Nine Months Ended
		September 30,				September 30,
(Millions)		2013		2012		2013		2012
Marketing and promotion		$	827	$	764	$	2,234	$	2,168
Card Member rewards			1,619		1,496		4,740		4,425
Card Member services			197		201		579		575
	Total marketing, promotion, rewards and Card Member services	$	2,643	$	2,461	$	7,553	$	7,168

Marketing and promotion expense includes advertising costs, which are expensed in the year in which the advertising first takes place. Card Member rewards expense includes the costs of rewards programs, including Membership Rewards and co-brand arrangements. Card Member services expense includes protection plans and complimentary services provided to Card Members.

The following is a detail of other, net:

	Three Months Ended				Nine Months Ended
	September 30,				September 30,
(Millions)	2013		2012		2013		2012
Professional services	$	793	$	690	$	2,272	$	2,092
Occupancy and equipment		462		453		1,394		1,337
Communications		94		93		282		284
Other(a)		269		300		734		972
Total other, net	$	1,618	$	1,536	$	4,682	$	4,685

• Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.